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Stores > ToolTopia
  • ToolTopia ToolTopia Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      71107
    •  
    • BUSINESS HOURS
      7:30am-4:00pm (cst)
      GENERAL PHONE
      1-800-794-6793
      FAX
      1-800-395-6376
    • SUPPORT EMAIL
      support@tooltopia.com
      SUPPORT PHONE
      1-800-794-6793

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.20/10 9.20/10
    Chance of future purchase: Rating 9.37/10 9.37/10
    Shipping & packaging: Rating 9.32/10 9.32/10
    Customer service: Rating 8.72/10 8.72/10
    Return/Replacement policy: Rating 9.22/10 9.22/10
Voice your opinion! Review ToolTopia by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-18

Awesome

"Quick and easy, great products! Thanks"


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Verified Customer
Rating 10/10
5/5
2017-07-15

Easy, good prices and fast shipping

"Site was easy to navigate and the prices are good. "


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Verified Customer
Rating 8/10
4/5
2017-07-14

Apparently they use Einstein Express for delivery

"I received my order a couple of days before being sent an email telling me that it had shipped, which is a little annoying. However, everything else was fine, and I would consider using them again in the future."


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Verified Customer
Rating 2/10
1/5
2017-07-14

late refund

"you were real fast to send out the wrong product but still waiting for a refund when you received the returned product on june 30, 2017. ( not good for business )"

Rep reply posted Jul-14-2017

A rep from ToolTopia, tooltopia, has responded


As stated to you in the ticket, the warehouse checked with the manufacturer of the item the 05928 is the correct item but the manufacturer updated the product. Because this was not satisfactory to you , we issued a pre-paid return label for the return of the item. The return was received to the returns center on Friday 6/30, and is being processed for credit. Please note, returns are not sent to us, they go to a general returns center that the supplier uses for all retailers and they process the returns and issue the credit. Once credit is issued, we then issue the refund to the customer. Returns process can take about 3 weeks to complete. The returns center is closed on holidays and weekends. Additionally, the site does state:
"While we continually strive to maintain the accuracy of the information in our online catalog, we are not responsible for typographical or pictorial errors or errors due to changes in manufacturer's specifications." A request for an update on your return has been sent. Thank you for your patience."”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-07-14

Bad business practices

"Your company is slow at refunding on good returns my order number is178330, it has been the10 days as of today still no refund in my account it did not take your company this long to debit my account."

Rep reply posted Jul-14-2017

A rep from ToolTopia, tooltopia, has responded

“Your order was returned in help ticket #178330, the return was received to the returns center on Friday 6/30, and is being processed for credit. Our agent has responded to your email and sent a request to the shipping department for an update. They advised that the returns center is working on returns from that time period. Please note, returns are not sent to us, they go to a general returns center that the supplier uses for all retailers and they process the returns and issue the credit. Once credit is issued, we then issue the refund to the customer. Returns process can take about 3 weeks to complete. The returns center is closed on holidays and weekends. Thank you for your patience. ”


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Verified Customer
Rating 10/10
5/5
2017-07-13

Best prices for good quality

"Between snap on and harbor freight this is a great medium for a budget and technicians know better than most on how that goes"


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Verified Customer
Rating 10/10
5/5
2017-07-13

Fast!

"The Shipment and order process was fast."


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Verified Customer
Rating 10/10
5/5
2017-07-12

Just as described and fast shipping!

"Thanks for the great product"


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Verified Customer
Rating 10/10
5/5
2017-07-11

Fast

"Fast shipping and good experience at a great price!"


RodKippe's Avatar

Verified Customer
Rating 10/10
5/5
2017-07-11

works great

"Ordered tool and received in a few days, used right away and worked great. Thank you.
"


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Verified Customer
Rating 10/10
5/5
2017-07-11

great tools at a great price

"shipping was fast and products packaged well."


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Verified Customer
Rating 10/10
5/5
2017-07-11

Great tools, great price

"I had a great experience with tool topia. Received the produce on time and without any issues"


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Verified Customer
Rating 10/10
5/5
2017-07-10

Fast and accurate

"I got exactly what I ordered in a couple of days, a fantastic experience!"


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Verified Customer
Rating 10/10
5/5
2017-07-10

Air over hydraulic foot pedal control

"Excellent part and description. It was priced less than half the manufacturers cost and works well, I've tried it already and is a name brand OTC tool."


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Verified Customer
Rating 10/10
5/5
2017-07-10

Purchased a new Impact wrench

"Good price. Delivered quickly. Great buying experience. Thanks."


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ToolTopia participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,383 merchant members.