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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 125 Freestate Blvd
    • Contact: support@tooltopia.com
    • Phone: 1-800-794-6793
    • Customer Support: 1-800-794-6793
    • Business Hours: 7:30am-4:00pm (cst)
    • Fax: 1-800-395-6376

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.41/10 8.41/10
    Chance of future purchase: Rating 9.09/10 9.09/10
    Shipping & packaging: Rating 8.96/10 8.96/10
    Customer service: Rating 7.81/10 7.81/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

820 Customer Reviews

Rating 10/10
5/5
modified review posted

"Prompt service at a great price"


Rating 10/10
5/5
modified review posted

"quick response and delivery"


Rating 10/10
5/5
modified review posted

"A great place to do business.





"


Rating 10/10
5/5
modified review posted

"Good prices and fast shipping. The tool truck driver about cried when I told him what I paid."


Rating 2/10
1/5
modified review posted

"Hi dollar torque wrench was out of the box, bouncing around in side of shipping bix"


Rating 10/10
5/5
modified review posted

"lots of tools great deals what could be better."


Rating 10/10
5/5
modified review posted

"one of the packages was lost in transit, all i know is it never made it to me. they resent the lost order and all ended well. i will be using them again. "


Rating 10/10
5/5
modified review posted

"me ha parecido un servicio eficiente
me podrian enviar facturas de lo que he comprado?
"


Rating 6/10
3/5
modified review posted

"A picture for the lids I ordered online depicted mixing cups. I had to send back on my own dime and was instructed it could take up to 4 weeks for the credit to be processed by a returns team. I imagine that a banks processing time is then added onto that. Ludicrous. No help from CSR there.

There were probably 6-7 different tracking numbers for different packages that I had to continually ask for. Didn't seem like much iniciative was taken to get me the info I needed.

From the first order I placed, my last item didn't arrive until a day or two ago. Talk about a un-warned delay.

I spent a decent amount of money to start my experience and I wasn't quite pleased with the whole experience.

Item offering online is amazing, but can be hard to sort through so many items especially when detailed pictures don't exist of each and the descriptions are so haphazard.
"


Rating 10/10
5/5
modified review posted

"These people are great to order from. Quick to get your otder."


Rating 10/10
5/5
modified review posted

"Great business to work with."


Rating 8/10
4/5
modified review posted

"the experience was nice just that the air vacuum pump was not as i expected"


Rating 10/10
5/5
modified review posted

"Tooltopia quickly processed my order. Selection and prices always good. No complaints."


Rating 10/10
5/5
modified review posted

"I was impressed on how quickly I recieved the tool I ordered, I did not order it with overnight, but i still recieved it in 3 days after competing the order online, thank you for the great customer service.

"


Rating 10/10
5/5
modified review posted

"Good price, product arrived very quickly. Zero complaints. Bookmarked their website, will order from them again. "


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ToolTopia is a merchant member
ToolTopia participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.