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Store InformationStore Info
Full Rating Profile
  • ToolDiscounter. ToolDiscounter.Com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4280 Centerville Road Vadnais Heights, MN 55127-7813
    • Contact: support@tooldiscounter.com
    • Phone: 877-663-8665
    • Customer Support: 877-663-8665
    • Business Hours: 8:00am - 5:00pm Mon-Fri
    • Fax: 888-329-5468

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.88/10 7.88/10
    Chance of future purchase: Rating 7.76/10 7.76/10
    Shipping & packaging: Rating 7.86/10 7.86/10
    Customer service: Rating 6.76/10 6.76/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

222 Customer Reviews

Rating 10/10

"Customer service is fantastic, excellent communication.
You can actually talk to someone if you have a concern.
There was a defective tool in my order, I made one phone call, and they made it right as fast as humanly possible.
A pleasure to do business with!
And, I probably will be doing so in the near future. "

Rating 10/10

"A+++++ Product.Great Communication & Great Price. :)"

Rating 8/10

"Great price shipped quickly"

Rating 2/10

"We purchased a tool cart and received it badly damaged (beyond use). I've contacted seller 3 times in the past 2 weeks and haven't received any reply. "

Rating 10/10

"They had what I needed and they had the best price. Very fast shipping even though I selected the least expensive mode of shipping."

Rating 10/10

"I bought this light for various uses in my Photography business. Based on what I'm seeing, I will probably purchase another one. It is everything they stated it was. Arrived when they promised and it is sold at a fair price."

Rating 10/10

"The price of my item was the best ANYWHERE, and the FREE shipping was super-fast. I'm very pleased with my purchase, and I will definitely come back the next time I need any tools!"

Rating 10/10

"I am very pleased with the order process, communications,
and delivery on date promised. The price of the tool was
very good. However the shipping charge seemed a bit high.

I would recommend this company looking for the right
tool at the right price, and delivered when promised."

Rating 8/10

"I am satisfied with my order and the time of delivery."

Rating 10/10

"Tooldiscounters had the same set of drill bits for about half the price and shipped it quickly and safely. They are going to the top of my tool shopping sites! Excellent deal and service. "

Rating 10/10

"They consistently provide terrific service. The delivery is fast without overcharging the customer. The website is also easy to navigate through."

Rating 10/10

"Great product, fast shipping. Great Communication. "

Rating 2/10

"ordered a backpack sprayer on 5/11/15. Paid $60.00 for 3 day shipping. On 5/18/15 I had to call company to check status of order. Spoke to a Gary Anderson from customer service. He said the item had not shipped out yet from the company. I asked for a credit on the $60.00 I paid for three day shipping. He said he could not do that, only people above him could authorize that. I asked to speak to someone above him that could make that decision. He told me there was no one in that I could speak to. He said we will send it out 3 day shipping after the order is processed. It has already been a week I told him. I asked him to cancel my entire order (over $500.00). He said he would issue a credit to my mastercard for the entire order. Kind of funny he has the authorization to credit back my entire purchase, but he wasn't authorized to credit back my shipping cost, which would have been the right thing to do. Mr. Anderson is not a good customer service representative in my estimation. Why should I have to pay $60.00 for 3 day shipping when my order has not gone out for at least 7 days now? I would not purchase anything from this company again. "

Rating 10/10

"Fast shipping, came packaged well and price was best available. Would recommend to any of my friends. Only downside is that their website isn't very user friendly if you're trying to browse for something - but if you already know what you're looking for like I did then its a non-issue."

Rating 10/10

"Searched for a few weeks before buying product, did not find any place with a better price plus free shipping.
Excellent service. "

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ToolDiscounter.Com is a merchant member
ToolDiscounter.Com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,833 merchant members.