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  • ToolDiscounter. ToolDiscounter.Com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4280 Centerville RoadVadnais Heights, MN 55127-7813
    • Contact: support@tooldiscounter.com
    • Phone: 877-663-8665
    • Customer Support: 877-663-8665
    • Business Hours: 8:00am - 5:00pm Mon-Fri
    • Fax: 888-329-5468

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 5.71/10 5.71/10
    Shipping & packaging: Rating 6.43/10 6.43/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Rating 2/10


"Horrible customer service, accepted my payment but never sent item. Tried to to say I had to have same shipping address as billing address when their own web site allows for a different shipping address and billing address. When I became frustrated they no longer wanted to do business because I was upset with them. They actually told me to go to my bank and change my billing address. When I said no, and that this is poor business, the operator said they didn't want to do business with me and hung up. Still haven't gotten my refund."

This review was modified by jordansmith951 on February 21 2017 12:15:09 AM

Rating 10/10

Great experience!

"Wide selection of items. Purchasing was a breeze. Transaction was smooth, although I received an email shortly after placing my order that my shipment was put on hold due to shipping address and billing address being different, but one phone call, and that was taken care of within minutes. This did not negatively impact my perspective at all. Items were shipped out that same day and arrived very quickly, within just a few days, even though the order was made over the weekend. Would definitely use ToolDiscounter again."

This review was modified by TamKam0609 on February 14 2017 12:15:13 AM

Rating 2/10

Not all merchandise sent.

"I ordered three items from them two ratchets and a harmonic balancer installer I got the installer and one ratchet. The other ratchet ezred was not in the box. No packing list. I was going to buy from them again but will never buy from them ever again. The box doesn't look like it was open and retapped or broke open. To me this is a ripoff not sending all merchandise."

This review was modified by TonyTomey on October 21 2016 05:02:05 PM

Rating 10/10

Loadpro DVOM Test Leads

"I have to admit this tool is everything they claim. I the week Ive owned it it has paid for its self in billable hours. Makes me wish I had got it with the diagnostic manual option to see if I could learn any other short cuts. I wasnt sure I would like the size of the tool but it hasnt been a problem "

This review was modified by dutch97501 on October 21 2016 08:32:39 AM

Rating 10/10

Discounted Tools at ToolDiscounter.com

"Recently bought a Milwaukee angle driver from tooldiscounter. Overall satisfaction was good. Good price compared to other online site. Plus, had a coupon code so price was even cheaper. Fast shipping as well."

This review was modified by Sereyroth on October 08 2016 11:40:57 AM

Rating 2/10

Not the best experience

"I placed an order on August 16th and it's now September 16th and I still don't have my order yet. I called them to ask where my order was and how much longer I would have to wait. They claimed their vendor did not get the product sent out and it's on back order. Now they never bothered to inform in the time I have been waiting that my item is on back order and that I could either cancel my order or they would contact the vendor to see when the product would be available. I told them I waited this long and what's a couple more days, but I did ask them to contact me as soon as possible to let me know the status of my order. Well it's been a week and I have had no contact from tool discounter informing me as to what's going on with my order. I would highly advise not doing business with this company since their customer service is severely lacking."

Rating 10/10

Better than I expected.

"I was so pleased I bought this second pair."

Rating 10/10

The BEST place to tool shop, period!

"How can you argue, fast shipping, lowest price, tech savvy and knoledagabe human beings anser the phone to help you with your order."

Rating 8/10

Catchy Tool

"Fast Delivery on Item. Happy so far with the oil suction pump !!"

Rating 10/10

shipping charge

"the prices on this site are fair and i have shopped here several times but they always charge shipping and that often puts the final price higher than their competition.if they set a minimum for free shipping i would buy more from them."

This review was modified by mperitz on July 31 2016 07:52:05 AM

Rating 10/10

Fast and cheap, but not flimsy

"Product came right away. Perfect condition and the best price around."

This review was modified by Lolyfe1966 on April 29 2016 10:03:12 AM

Rating 10/10

Great product; super fast delivery!

"I found ToolDiscounter to have a great price with an instock product I was looking for. The delivery times was fantastic, I had my item within a few days after placing the order on line! Thanks! "

This review was modified by mark68701 on April 12 2016 01:18:19 PM

Rating 6/10

Great inventory /web site poorly designed

"If you're an automotive technician or part of any other service industry, and regularly seek to but QUALITY tools at an extremely competitive price point, TD is something you should know about.

They're often the cheapest site, and have a really diverse selection...when it comes to specialized tools (ie Volvo oil filter wrench, manufacturer-specific timing belt kits, etc)
But after u discover cheap price, their S&H system is flagrantly inferior to some of their online rivals.
Granted my last order was a Precision Instruments 1/2" split beam/flex torque wrench, 40-250ft-lbs...paid around $125 w/ free shipping.
It could've been my fault (though I tend to catch stuff like this and don't think it was my fault) . I do remember seeing $260ish credited on bank account... Called em, I got billed for two... Should've wrote down my order#, because 10 days later I was wondering when it would arrive. Email they sent was just ads for some mess I'd never buy.
I never actually got any proof of purchase (haven't needed one yet) until I got this review request.. So I never had tracking number... Come on TD! even locksmith tools and dart board sites I visit gimme a track

This review was modified by Jtward1990 on April 10 2016 10:39:12 AM

Rating 10/10

Great Product and Great Price!

"I ordered a Waekon FPT2600EX1 and it was actually what I ordered at the best price I found. Fast shipment also."

This review was modified by pampaservicecenter on April 08 2016 09:27:44 AM

Rating 10/10

Great service

"The part I ordered was shipped in a timely manner and part arrived as described. "

This review was modified by Convass on April 08 2016 05:16:39 AM

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