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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4280 Centerville Road Vadnais Heights, MN 55127-7813
    • Contact: support@tooldiscounter.com
    • Phone: 877-663-8665
    • Customer Support: 877-663-8665
    • Business Hours: 8:00am - 5:00pm Mon-Fri
    • Fax: 888-329-5468

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 9.48/10 9.48/10
    Shipping & packaging: Rating 8.90/10 8.90/10
    Customer service: Rating 8.64/10 8.64/10
    Return/Replacement policy: 0.00/10

179 Customer Reviews

Rating 10/10
5/5
modified review posted

"Was exactly what I was looking for the only problem I had is the website didn't generate shipping charge "


Rating 2/10
1/5
modified review posted

"Terrible Customer Service!!!!!!

I ordered a $460 paint gun. Got an email hours later saying they didn't have any in stock and that it would be 7-10 days before anything would even happen with the order...maybe.

I sent an email asking why their website doesn't specify items are on back order and why it took hours to let me know this. Waited 2 days and zero response to my polite email.

I called them up and the guy said "not my problem. Goggle specifies what the website needs to say, I can't keep stuff in stock all the time. Want me to cancel the order? ..." Basically said nothing nice about the order, or sorry for it not being in stock, or fight to keep my business so I said sure...Cancel my order. He said ok. Good luck finding some other company that has it in stock and hung the phone up on me.

Not to mention their website seems to have been designed by a high school student. Unbelievably terrible to navigate and find what you want. I'm just glad I didn't order any other stuff from them with this order(due to it being too difficult to find what I wanted)

I guess that's what I get for going with the cheapest I could find... guess I should have expected them to be poor in other aspects.

I'll find some other company to spend my money with that won't act like a complete dick. I went online and found another company who's website clearly said "5 in stock" for the exact same price. Ordered. DONE.
"


Rating 10/10
5/5
modified review posted

"An order was placed for replacement equipment for our police department. The order arrived in a very timely manner, was not damaged, and was exactly as advertised at a very reasonable price.

I will be placing future orders with them based on my satisfaction with these items.

Great Job!
"


Rating 10/10
5/5
modified review posted

"Quality tools, great prices and fast shipping."


Rating 10/10
5/5
modified review posted

"great service fast delivery and good price. what you would expect from a great firm"


Rating 10/10
5/5
modified review posted

"This Ferret Adapter made it a very simple and easy job of timing my diesel. This adapter is a very simple setup on my 7.3 IDI engine. The service was very prompt."


Rating 10/10
5/5
modified review posted

"Great Price and Fast Shipping"


Rating 10/10
5/5
modified review posted

"I was kind of skeptical at first at their pricing and buying tools online. But I couldn't have been happier, The tool got here quick and hassle free. I would definitely do business with them again."


Rating 10/10
5/5
modified review posted

"Great product and fast shipping a good company to do business with. Outstanding catalog..."


Rating 10/10
5/5
modified review posted

"Great Pricing
Great Service
Reasonable Shipping
Quality Products
Perfect Transaction. I'll be back!
"


Rating 10/10
5/5
modified review posted

"This was my first order with ToolDiscounter.Com. I chose them because they had the lowest price I could find on a diagnostic tool, so I wasn't expecting much more than the low price. My item was shipped the same day, and I received it two business days later. Lowest price and lightning fast free shipping, how can you go wrong? What a great experience."


Rating 10/10
5/5
modified review posted

"Tool came as advertised, packed well, and priced great. No complaints and will order from again."


Rating 10/10
5/5
modified review posted

"Great service and the best price."


Rating 10/10
5/5
modified review posted

"Called to verify item in stock. Item was in stock. No delay in shipping. Item received and checked out fine. I am happy with Tooldiscounters service."


Rating 10/10
5/5
modified review posted

"Step Back fast shipping! Haven't had a chance to use it yet but once I install the wheels, I'll give 'r a spin."


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