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RatingsRating
Store InformationStore Info
Full Rating Profile
  • ToolDiscounter. ToolDiscounter.Com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4280 Centerville Road Vadnais Heights, MN 55127-7813
    • Contact: support@tooldiscounter.com
    • Phone: 877-663-8665
    • Customer Support: 877-663-8665
    • Business Hours: 8:00am - 5:00pm Mon-Fri
    • Fax: 888-329-5468

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.65/10 8.65/10
    Chance of future purchase: Rating 8.19/10 8.19/10
    Shipping & packaging: Rating 8.1/10 8.1/10
    Customer service: Rating 7.21/10 7.21/10
    Return/Replacement policy: Rating 7.5/10 7.5/10

230 Customer Reviews

Rating 10/10
5/5

"Great experience! Shipping was quick as well. I never new you existed. I will be buying more in the future. "


Rating 10/10
5/5

"Very pleased with company. Order arrived 3 days sooner than expected. Tool was exactly what I was looking for and works great. Would use site again"


Rating 10/10
5/5

"Great service great prices and fast shipping. very happy I will definitely shop at ToolDiscouter again or at least check prices here first.
Marco
"


Rating 10/10
5/5

"Price, quality and service/shipping were excellent. Will definitely do business with again!"


Rating 10/10
5/5

"Item ordered was a Midtronics Battery tester. Price was excellent, shipping was fast and free. Item works perfectly and came in undamaged. What more can you ask for?"


Rating 4/10
2/5

"Good prices but poor communication and web site is very primitive and extremely difficult to navigate/search. Text-only (no HTML or hyperlinks?) order confirmation with no way to track or see order status from web page.

Order sat a week undelivered with no further email updates. Called after a week and they apologized for the delay saying computer showed out of stock but was, in fact, in stock. Would have expected at least an email notification but nothing. Supposed to arrive today - 12 days after order. Credit card charged day of order, too.

"


Rating 10/10
5/5

"I am very happy with ToolDiscounter. Com. I had to call them to change a order I made over their website the night before. That went very good. I did have to call them up again because the wrong product was sent out, I was not very happy about that. But they more than made up for it by sending out the right product via next day air. that was on them!!! I also was impressed that the guy I dealt with took personal responsibility for the mess up and went to the shipping department himself to make sure the right product was sent this time. I have also read very good reviews about them sending out replacement tools for ones that broke... "


Rating 10/10
5/5

"Tools came Friday night and I put in an alternator early Sunday morning for my sister-i-law. Little swing arc is required to turn a socket with these. Performed exceptionally well in the confines of a 2007 Honda Civic. Made an hour job a 35min job. The guys at tool discounters are great. This review is for the Gearwrench 4pc flexhead 120XP ratchet set. "


Rating 10/10
5/5

"Customer service is fantastic, excellent communication.
You can actually talk to someone if you have a concern.
There was a defective tool in my order, I made one phone call, and they made it right as fast as humanly possible.
A pleasure to do business with!
And, I probably will be doing so in the near future.
"


Rating 10/10
5/5

"A+++++ Product.Great Communication & Great Price. :)"


Rating 8/10
4/5

"Great price shipped quickly"


Rating 2/10
1/5

"We purchased a tool cart and received it badly damaged (beyond use). I've contacted seller 3 times in the past 2 weeks and haven't received any reply. "


Rating 10/10
5/5

"They had what I needed and they had the best price. Very fast shipping even though I selected the least expensive mode of shipping."


Rating 10/10
5/5

"I bought this light for various uses in my Photography business. Based on what I'm seeing, I will probably purchase another one. It is everything they stated it was. Arrived when they promised and it is sold at a fair price."


Rating 10/10
5/5

"The price of my item was the best ANYWHERE, and the FREE shipping was super-fast. I'm very pleased with my purchase, and I will definitely come back the next time I need any tools!"


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ToolDiscounter.Com is a Merchant Member! Learn more

ToolDiscounter.Com is a merchant member
ToolDiscounter.Com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,710 merchant members.