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  • ToolBarn ToolBarn Elite Status
    • Address: 7820 L St Omaha, NE 68127
    • Contact: qualityassurance@toolbarn.com
    • Phone: 866-597-3850
    • Customer Support: 866-597-3850
    • Business Hours: 8am - 5pm M-F Central Time
    • Fax: 402-408-2352

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.63/10 5.63/10
    Chance of future purchase: Rating 6.88/10 6.88/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: 0.00/10
No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-21

Need better return policy

"Ordered wrong item, tried to cancel was told a couple minutes to late. Then tried to return item and the shipping costs were as much as the product. Story of my life"

This review was modified by droops956 on January 24 2017 12:02:21 AM

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Verified Customer
Rating 10/10
5/5
2017-01-15

"A quick and accurate order, well done."

This review was modified by natskule on January 17 2017 05:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-12

"item was shipped in timely matter and was exactly what I was looking for.
love it.
"

This review was modified by wbkaplan-53781 on January 17 2017 12:00:32 AM

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Verified Customer
Rating 10/10
5/5
2017-01-12

Good deal

"They had the best price!!
Showed up the they said it would
I would definitely buy from them again!!
"

This review was modified by nickdiaz1976 on January 17 2017 12:00:24 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

What ordering online should be

"I ordered some tools I got some tools on time and everything works great"

This review was modified by smittyj96 on January 13 2017 07:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

toolbarn tools

"Found a good deal on cordless tools and had a great experience!"

This review was modified by shig45 on January 13 2017 06:45:03 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

"My husband's Christmas present. Came on time, in great shape, and he loves it!"

This review was modified by kristina_larsen on January 13 2017 05:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Happy return

"thanks for accepting a return on a jacket I order for my wife then sending out another size ( minus my cost for return shipping) the sizes of the jackets differ from other manufactures but that's the only down fall to the online shopping experience"

This review was modified by gtrettel on January 13 2017 05:15:02 PM

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Verified Customer
Rating 8/10
4/5
2017-01-11

There was an error in the ad

"I only looked at ordering the kit I did because the ad said that I would get a free DeWalt kit when I ordered it. Turned out it was only a base tool. The operator said it was a misprint. The tools are good, but it isn't the deal I thought I was going to get."

This review was modified by jrwinters100 on January 13 2017 04:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Christmas made perfect

"Toolbar had exactly what my son wanted and at a great price with free shipping. The sander arrived when expected and in perfect condition. "

This review was modified by MLC3RN on January 13 2017 03:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Try it, you will like it!

"The order was correct, on time and at a reasonable price! What else can I say?"

This review was modified by dlswenson5905 on January 13 2017 12:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

No catchy title, just a great buy

"Best price, great savings, fast delivery what more can I say."

This review was modified by drygoodsshop on January 13 2017 10:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Satisfied

"For what I ordered no complaints prices are good. "

This review was modified by rccd2077 on January 13 2017 09:30:02 AM

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Verified Customer
Rating 2/10
1/5
2017-01-11

Don't buy a gift more than 20 days in advance!

"I bought a tool as a gift for my dad for Christmas. It was a Milwaukee 18v tool that I have many of and know are great tools. My dad opened the tool, used it for 5 seconds, performed unlike stated by ToolBarn. I asked to return it. They said more than 30 days old, cannot accept return. During Christmas, most companies allow 30 days after Christmas, not 30 days from purchase date. Their return policy is poor. Lowes, Home Depot, they accept returns of used items. This was used for 5 seconds to realize it was not as advertised for it's torque. They said sorry, it's used and more than 30 days old. Trust me, buy from Lowes, Home Depot, or Amazon who are customer friendly on returns. It's not worth the $5 I saved using ToolBarn."

This review was modified by jeremyz1013 on January 13 2017 09:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

"The delivery was swift and the items arrived as promised"

This review was modified by sixmilevfd on January 13 2017 08:45:03 AM

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