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Stores > ToolBarn
  • ToolBarn ToolBarn Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      68127
    •  
    • BUSINESS HOURS
      8am - 5pm M-F Central Time
      GENERAL PHONE
      866-597-3850
      FAX
      402-408-2352
    • SUPPORT EMAIL
      qualityassurance@toolbarn.com
      SUPPORT PHONE
      866-597-3850

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.07/10 8.07/10
    Chance of future purchase: Rating 7.75/10 7.75/10
    Shipping & packaging: Rating 8.09/10 8.09/10
    Customer service: Rating 7.43/10 7.43/10
    Return/Replacement policy: Rating 7.05/10 7.05/10
Voice your opinion! Review ToolBarn by clicking a star below.
No Avatar

Verified Customer
Rating 2/10
1/5
2017-07-23

Missing Part

"Paid for a spacer on a Milwaukee Core Drill and have never received or sent confrimation that it was received."


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Verified Customer
Rating 10/10
5/5
2017-07-18

Excellent service!!!

"The service was outstanding. I ordered the wrong part. I call and was directed to customer service which helped me find the correct part. I sent mine back and they sent the correct part. No hassle. "


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Verified Customer
Rating 10/10
5/5
2017-07-13

my review

"If I were a rich man, I party all night long"


Rating 4/10
2/5
2017-07-11

Cancelled My Order

"After placing my order with Tool Barn, I received never received a shipping notification. I check their site from time to time and found my order to be "processing." I received no email updates or other communication about my order. After over ten days had passed with no shipment (still "processing"), I called them and cancelled my entire order. I placed the same order elsewhere and it was shipped out to me on the same day - Don't waste your time with Tool Barn...."


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Verified Customer
Rating 10/10
5/5
2017-07-11

A Great way to buy tools

"Seems like I can always get the stuff I need and it ships to my house "


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Verified Customer
Rating 10/10
5/5
2017-07-11

Ridgid Plumbing Tools

"ToolBarn.com had everything I needed in stock and ready to ship! Thanks again!"


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Verified Customer
Rating 10/10
5/5
2017-07-10

Fast service

"Easy order process and fast /accurate delivery timing.
Purchased item was packed well with no damage.
Will give them business if future.
"


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Verified Customer
Rating 4/10
2/5
2017-07-10

Poor customer service and return policy.

"The item I ordered through no fault of Toolbarn turned out to be not what I needed. When i tried to return it they claimed that it stated on the website that they did not offer returns and I would have to talk to the manufacturer for a possible refund. I rechecked Toolbarns website and no where did it list that refunds we not possible. I contacted the manufacturer who in turn contacted Toolbarn and made them accept the return and refund my money minus shipping costs."


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Verified Customer
Rating 4/10
2/5
2017-07-10

Never again

"Never received shipment! After a few calls, we worked it out and another order was sent and received."


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Verified Customer
Rating 10/10
5/5
2017-07-10

easy to work with, fast shipping

"Toolbarn is a great online company with amazing prices on great products"


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Verified Customer
Rating 10/10
5/5
2017-07-10

Great Customer Service

"I had an issue with an exchange and they were wonderful with helping me."


Rating 4/10
2/5
2017-07-10

Poor fulfillment - no comunication

"held up order for one part. I had to call after 3 weeks to find out why the delay. All parts were indicated in stock when ordering. Now have waited 6 weeks for $5 of parts and $7 shipping. Not sure this entire posting will show as this "experience" text window shows a progressive bar as you type and the bar terminates after 40 characters. Screwy!"


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Verified Customer
Rating 2/10
1/5
2017-07-09

no customer service

"tried to return product ....never contacted by anyone from toolbarn .............................................................................."


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Verified Customer
Rating 10/10
5/5
2017-07-09

Perfect

"Sublime. Astonishingly good."


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Verified Customer
Rating 10/10
5/5
2017-07-09

Great product

"Great service great product "


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ToolBarn is a merchant member
ToolBarn participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,384 merchant members.