We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > ToolBarn

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • ToolBarn ToolBarn Elite Status
    • Address: 7820 L St Omaha, NE 68127
    • Contact: qualityassurance@toolbarn.com
    • Phone: 866-597-3850
    • Customer Support: 866-597-3850
    • Business Hours: 8am - 5pm M-F Central Time
    • Fax: 402-408-2352

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.38/10 4.38/10
    Chance of future purchase: Rating 5.50/10 5.50/10
    Shipping & packaging: Rating 5.50/10 5.50/10
    Customer service: Rating 1.25/10 1.25/10
    Return/Replacement policy: 0.00/10

1,016 Customer Reviews

Rating 2/10
1/5
2016-10-31

No Order Update in over 2 Weeks

"Placed an order for a SawZall over two weeks ago, and never hear anything from Toolbarn ever since. I called them and they said they're waiting on Milwaukee. So I called Milwaukee product service and they confirmed that all Milwaukee's authorized retailers should have the product in-stock. So is Toolbarn a Milwaukee authorized dealer? I called Toolbarn again to follow up the second time and the guy there literally tell me to either continue to wait (indefinitely) or he can cancel the order - no further details given on the estimated arrival of the product. Seriously? Are you doing so good in sales that you don't care about a single customer like this? Very poor service to recommend Toolbarn to anybody who need the tool right away, or at least an estimated time they will have the tool to plan their projects accordingly. THUMBS DOWN!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-12

"good deal
will buy again.
"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-10-11

We received only the half of order.

"My husband ordered a Melwaukee magnetic measure tape with a bonus fastback knife in September and we received only knife. (((( The measure tape was missing in a set. My husband was very dissapointed. Sorry."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-11

Good Yoeman Work

"Toolbarn had a hard to find part in stock, shipped it quickly with fair pricing. Solid, not sexy, which is fine with me. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-09

As Promised!

"They did what they said they'd do."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-07

Mighty Fine Stuff

"received tools in very timely manner in fine shape, very good price, very good deals ,happy to do business with you."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-07

Always great service

"I've ordered lots of tools from the ToolBarn and each time have received my order quickly and accurately filled."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-06

Smooth

"Found sanding disc that I needed great price fast delevery "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-06

on the money!

"quick service,item exactly as stated,five star shopping experience."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-06

good price and shipping

"Bought a pair of work gloves I couldn't find anywhere. The ordering is easy, shipping was fast and the gloves are great"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-10-06

The email to rate toolbarn reminded me of the knife I never received

"I never received the knife, to be honest I forgot I ever ordered it, mostly because I use automatic Gerber knives and the reason I ordered this one is to see what the D2 steel hype was all about and how these knives compared to Gerber knives that are more than twice the price of the Milwaukee knives. I didn't dispute the charge nor contacted toolbarn because I'm pretty sure that the package was lost or stolen because it was shipped by a method that didn't require a signature, meaning that the second package might have suffered the same faith and that's IF they would even bother to try and ship it again. This was an expensive, $80 lesson of how when you have enough trying to get even more isn't good, also, don't order from places choosing free shipping because your stuff will get lost. I do like Toolbarn, we've ordered from them before many times, I guess because of this was a personal purchase I spaced out in it. Oh well, it happens I guess. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-05

"Probably one of the best deals out there....so good in fact that I ended up buying two. The price was great and the quick shipping made the deal even better."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-05

Customer service!!

"I've contacted customer service several times, for different issues, great people, which led me to order from Tool Barn."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-05

on time with lowest price

"on time with lowest price"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-05

Knee Pad Nedanderthal

"Excellent Knee Pads. The best I have ever had as a Building Inspector that has to crawl around under houses. They are the first pair that do not not slip around in tight places in crawlspaces.
Thanks
"


Ratings Calculation Change
Learn about Our Reviews

Share ToolBarn's store rating

ToolBarn is a Merchant Member! Learn more

ToolBarn is a merchant member
ToolBarn participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,607 merchant members.