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RatingsRating
Store InformationStore Info
Full Rating Profile
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    • Address: 6901 Lynn Way
    • Contact: info@tonermax.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: Monday-Friday 8 am - 5 pm EST.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

81 Customer Reviews

Rating 10/10
5/5
modified review posted

"I was very satisfied with the delivery. Thank you."


Rating 2/10
1/5
modified review posted

"Last week TonerMax shipped the wrong product. They have been very slow in correcting the issue. As of today 9-15-14, I still have not received my PAID-IN-FULL order. Very poor customer service. Very poor response to dealing with issues. This was my first time, and last time doing business with TonerMax."

modified review Rep reply posted Sep-16-2014

tonermaxmanager, TonerMAX rep has responded

“Hello,
We completely agree - it was our fault, we shipped you the other customer's order. Mistakes happen sometimes, nobody is immune from making a mistake.
The time delay happened because we were trying to reach the other customer to confirm that he received your order. Now we shipped you the correct item and emailed the tracking number.

Again - we are very sorry this happened, but we did everything we could to resolve the issue as soon as it was possible.”


Rating 10/10
5/5
modified review posted

"Always completely satisfied with service from Tonermax"


Rating 10/10
5/5
modified review posted

"Easy to order, promptly delivered. My only quibble is the shipment was poorly packed & the box had collapsed due to the a science of any padding whatsoever. The packages inside weren't damaged though. "


Rating 10/10
5/5
modified review posted

"Good price + delivered when promised."


Rating 10/10
5/5
modified review posted

"Service was prompt and I received what I ordered in a very nicely packaged box."


Rating 10/10
5/5
modified review posted

"Was completely satisfied with my purchase and the speed of it getting to me.will reorder from you with no hesitation. Charlie Vanderpool"


Rating 10/10
5/5
modified review posted

"Excellent prices. Fast delivery. "


Rating 10/10
5/5
modified review posted

"Excellence service, supplies arrived as promised. Thanks!"


Rating 10/10
5/5
modified review posted

"ordering was easy, delivery on date promised and in good shape"


Rating 10/10
5/5
modified review posted

"Great price and received in a timely fashion"


Rating 10/10
5/5
modified review posted

"Quick delivery & best price"


Rating 10/10
5/5
modified review posted

"We got the last Okidata fuser unit in existence as far as I can tell.
Thanks Tonermax
"


Rating 10/10
5/5
modified review posted

"Generally, you provide me the requested printer cartridge product in a very timely fashion.
I have however noticed that you are losing your price advantage versus my local Office Depot store for "original" HP color laser cartridges, such that your only real advantage now is my not having to pay state sales tax when dealing through you.
If the tax laws change any further, you will lose that advantage too.
"


Rating 10/10
5/5
modified review posted

"Good price. Quick shipping."


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