We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Tmart
  • Tmart
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      9AM to 6PM Mon.to Fri.(New York Time)
      GENERAL PHONE
      732-348-8096
      FAX
      7182288921
    • SUPPORT EMAIL
      CustomerCare@Tmart.com
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.71/10 8.71/10
    Chance of future purchase: Rating 8.14/10 8.14/10
    Shipping & packaging: Rating 7.65/10 7.65/10
    Customer service: Rating 7.70/10 7.70/10
    Return/Replacement policy: Rating 7.70/10 7.70/10
Voice your opinion! Review Tmart by clicking a star below.
No Avatar

Verified Customer
2017-09-13

""


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-12

Excellent

"Good prices, and fast delivery."


Rating 10/10
5/5
2017-09-09

Uniformly good service

"I've purchased several items from Tmart over the last few years and always been very satisfied with the experience. The products have been exactly as described, I've had no problem with the delivery quality or timing, and I've had no "missed deliveries" (in contrast to some of my experiences with Amazon). I've had no occasion to have to query the product suppliers as all has been good. I've no hesitation in recommending them."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-07

Watch repair kit

"The kit looks fine, but there were absolutely no instructions on how to use the tools in this kit!

I would think there should have been instructions, so would like you to send those on to me. Ir, give me a link where I can download that information. Even directions sent to my email address would be great.

Thank you.

Kat Benoy
"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-04

My product got lost, and I never received it.

"My product never got delivered. I paid $26, and I never got my product. I sent more than 1 email about where it was and I never got a response. Very disappointed."

Rep reply posted Sep-04-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
Sorry to tell you that the order number you offer is wrong.

And we had checked it in our system via your name.

But we do not find your order.

So would you please tell us the transaction ID for check firstly?

And in normally,we will reply to you within 24 hours if you had ever email to us.

For this issue,would you please check your spam or send a screenshot of email for check?

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Look forward to your reply.”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-04

Too many emails after purchase

"To many emails after purchase"

Rep reply posted Sep-04-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
Thanks for choosing Tmart and sorry for inconvenience caused.

But would you please send a screenshot to our online support for check firstly?

We will do our best to help you and improve our system.

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.”


TomL44039's Avatar

Verified Customer
Rating 10/10
5/5
2017-09-01

Suprisingly speedy delivery!

"Great service is even getting better!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-31

No poroblems

"Prices was good and wanted to check out service. No problem"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-31

Great product delivered on time.

"No problems whatsoever. Highly recommended vendor."


Rating 8/10
4/5
2017-08-31

pretty good and safe

"There are not many goods, usually is a long time to delivery, but it is pretty good and safe"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-28

One of the BEST!

"Easy to use web site, clear, don't try to confuse you into getting something you don't want or talk you into added items. Free shipping is a major plus. Delivery time is competitive!
Thanks for a good, trustworthy company!
Clif
"


Rating 2/10
1/5
2017-08-26

I ordered 5 Jerry Can gasoline cans. They shipped me 1 and won't refund or ship the other 4.

"They put the Steel Gasoline cans on sale. They are called Jerry Cans and hold 5 US Gal or 20 Liters. They shipped me one box that one gas can in it. The package weighed around 7.8 pounds. On the box was a shipping weight of 41 pounds. I spoke with Winnie at customer service online chat. I submitted several pictures of the box and the one can I received to include all shipping labels, etc. The shipping company showed they delivered only 1 package. They charged me just under 100 USD for the 5 cans. These gas cans are pretty flimsey but for $20 each I thought I would try 5. Now it looks like they are just going to keep my money and not fill my order. The help tech "Winnie" promised I would hear from them within 1 to 2 days. A week later I hear from them but they are only soliciting my reviews. I'm going to give them very bad reviews as they have not followed up on their mistake to try and fix it. UPDATE. around 24 hours after writing this review they have contacted me and said they are refunding for the 4 cans they did not deliver. If I do receive the refund then I will be doing business with Tmart again as they generally have pretty good products at very good prices. When I receive the refund I'll update the review again."

Rep reply posted Aug-27-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
We are sorry for inconvenience caused.

Order#170813RLETTP

Our colleague had verify it in our warehouse.

Since the item you order is out of stock now.

We will issue refund the missing 4 to you within 48 hours.

Thanks for your support and understanding.

If you need more help,please feel free to contact with us:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-08-24

very good

"shaver was delivered on time and it works real good."


Rating 10/10
5/5
2017-08-24

Trustworthy, reliable and with good quality.

"Ordering halfway around the globe is not always a nice experience. But when you know a few basics, shopping on tmart can be like ordering from a local shop (the obvious time-delay aside). "


No Avatar

Verified Customer
Rating 2/10
1/5
2017-08-24

Terrible Experience....wont shop here again

"I placed an order the first time, it was accepted but later to be rejected two days later. I placed the same order the second time and the same thing happened with no real explanation. I missed my niece's birthday gift as result. Terrible, terrible shopping experience....NEVER AGAIN

Order #: 170802ARBTTM
Order Date: Wednesday 02 August, 2017
"

Rep reply posted Aug-27-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
It is our honour to help you solve this problem as soon as possible.

Would you please tell us the correct order number for check?

May be there is something wrong with it in our system.

But we will verify it and give you an explanation.

Thanks for your understanding and cooperation.

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.”


Learn about Our Reviews

Share Tmart's store rating

Tmart is a Merchant Member! Learn more

Tmart is a merchant member
Tmart participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,440 merchant members.