We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Tmart
  • Tmart

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      9AM to 6PM Mon.to Fri.(New York Time)
      GENERAL PHONE
      732-348-8096
      FAX
      7182288921
    • SUPPORT EMAIL
      CustomerCare@Tmart.com
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.95/10 8.95/10
    Shipping & packaging: Rating 7.93/10 7.93/10
    Customer service: Rating 9.08/10 9.08/10
    Return/Replacement policy: Rating 8.30/10 8.30/10
Voice your opinion! Review Tmart by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-23

Just what I need.

"Tmart is one of the sites I check every day before I make any purchases. The prices are right and the things that I buy are always great. Never had a problem. Thank You"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-22

GPS

"Came on time .My son was very pleased and hopefully we will be buying fromyou again.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-20

Camera Battery Buy

"I needed another camera battery before our trip. I ordered online through Tmart and was amazed to get it in a few days considering most of our mail seems to have significant delay and it was the Weekend before July 4th. "


Rating 8/10
4/5
2017-07-19

The order

"The ordering was painless and the payment was easy, but until I revieve the goods I can't say more."


Rating 8/10
4/5
2017-07-18

Cool shopping

"I have had excellent service from this company. I did a lot of shopping at Tmart as I trust it. Good choice for Chinese products. I am with Tmart from almost a year."


No Avatar

Verified Customer
Rating 6/10
3/5
2017-07-18

I am Somewhat Satisfied

"I ordered a shoe rack that was supposed to hold 50 pairs of shoes. I got enough pieces to make a shoe rack that holds 32 pairs of shoes and the only way you could make it right was to give me points that I won't ever use. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-08

Exactly as described and shipped quickly

"The purchase was painless and good"


Rating 10/10
5/5
2017-06-29

Nikos

" Tmart is a very reliable site with very interesting gadgets. Some of them are not genuine but they are a lot cheaper. I fully recommend tmart."


Rating 8/10
4/5
2017-06-29

Cheap as chips

"Mostly positive experiences from Tmart, very cheap but most of their products are decent for the price. Just pay the extra postage if you want goods soon as they will be sent on the slow boat from China otherwise. It's only a few pence extra."


Rating 10/10
5/5
2017-06-29

Slow shipping , but great customer service.

"Slow shipping, but they have great customer service, willing to give back money for an order that didn't come through. "


Rating 10/10
5/5
2017-06-25

good site

"Good communication, quality products and fast shipping! Recommended!"


Rating 10/10
5/5
2017-06-24

great to shop at

"Enjoy shopping on your site there are many useful things that your site offers.
"


Rating 8/10
4/5
2017-06-19

Good service

"All the products that I recived are good, I have a little problem with same package, but it was solve by customer support"


Rating 2/10
1/5
2017-06-09

still waiting for my refund, that they say they cannot give me, but they have my items.they have their product and my money...I was rippe

"Was sent different items than was pictured..asked for refund and was given every excuse not to send me my money back..was asked to take many pictures of the items and when I did.. was not good enough..was then asked to measure items..did it..then was asked to weigh items..I was jumping through hoop just to get my money back..finally got a return label..sent items to company..then was told they could not give me a refund..so now I am out of 54 dollars and I have no items either...RIPPED OFF...DO NOT BUY FROM THIS COMPANY.."

Rep reply posted Jun-13-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
We are sorry to hear that.

But from your picture,it is hard to see the material of item you received.

So our colleague had asked for weight,please understand.

And we would like to refund to you,so this case will be completed in quickly.

But we find you had made a dispute in paypal and the paypal is checking it by now.

It will take more days to check it.

so in order to solve this problem soon,would you please close the dispute firstly?

Then please feel free to contact with us for refund,thanks for your understanding.

Look forward to your reply.”


Rating 2/10
1/5
2017-06-09

Terrible customer service

"Received dead device! Explained in details the problem, customer service asked to upload video but the link they sent do not allow to do this! Closed my case in 3 days!!!!! Keep away from Tmart!"

Rep reply posted Jun-13-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
Firstly,please accept our apology about the inconvenience caused by us.

For this issue of order#170427GDPFTG,we find you had sent a video yesterday.

And our colleague had gave you a suggestion,may i ask do you have a try it?

In order to solve your problem in quickly,we had double checked your video and contact with our relevant department.

We find there is no light up when you charging it.

So there is a problem of charge,would you please try it again follow the manual?

If it still doesn't work,please feel free to contact with us:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.”


Learn about Our Reviews

Share Tmart's store rating

Tmart is a Merchant Member! Learn more

Tmart is a merchant member
Tmart participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,382 merchant members.