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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Tmart Tmart Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
    • Contact: CustomerCare@Tmart.com
    • Phone: 732-348-8096
    • Customer Support: n/a
    • Business Hours: 9AM to 6PM Mon.to Fri.(New York Time)
    • Fax: 7182288921

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.61/10 5.61/10
    Chance of future purchase: Rating 2.36/10 2.36/10
    Shipping & packaging: Rating 2.71/10 2.71/10
    Customer service: Rating 1.61/10 1.61/10
    Return/Replacement policy: Rating 1.36/10 1.36/10

2,023 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"I got exactly what I was expecting. Would buy from you again. Thanks"

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"I was very pleased with the speed and accuracy of my order. Will definitely use them again in the future and refer friends and relatives to do the same."

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"The product was as described, shipped in a timely manner, and was a great value. I think I will order one or two more."

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-25

"All of my purchases from Tmart were very good. All items were as described and arrived very quickly shipped from US warehouse !"

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!”


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-25

"case for tablet was supposed to be leather it is cheap plastic imation leather had to order special adapter to use keyboard should have been included with package"

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our live chat staff and telling them the details of your problem?
Here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"No problems with this seller. Fast shipping."

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!”


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-24

" service was OK !............."

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Everything I bought was as advertised and quick shipping.
Thank you TMart"

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Good stock, good price, quick delivery if I think from where the piece comes; it is enough easy to order materiels and all seems secure. I will be in confidence with TMART and I don't hesitate recommend your trading at my friends. Thank you for all !!"

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"very saitisfied +++++++++++++++++++"

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!”


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-24

"Bad and Worst company to deal"

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our live chat staff and telling them the details of your problem?
Here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team”


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-24

"Delivery takes quite a long time. I think customs is the holdup, otherwise the service is fine. CBH"

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer
Thank you so much for your encouragement and support.
This can become a motive force to keep us going!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Delivered on expected date! Product as expected.. Cheaper than their competitors. "

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Je suis très satisfaite du produit acheté, un étui pour une tablette Asus, du prix et de la livraison gratuite!
J'achèterai sans aucun doute d'autres produits sous peu et je recommande ce site à mes amis."

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Everything ordered was exactly as pictured and met all my expectations. Those items shipped from US warehouse arrived very quickly. Will make future purchases."

Rep reply posted Jul-27-2015

Tmart, Tmart rep has responded

“Dear Customer,
Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!”


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Tmart is a Merchant Member! Learn more

Tmart is a merchant member
Tmart participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,833 merchant members.