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RatingsRating
Store InformationStore Info
Full Rating Profile
TmartCoupons
  • Tmart
    • Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
    • Contact: CustomerCare@Tmart.com
    • Phone: 732-348-8096
    • Customer Support: n/a
    • Business Hours: 9AM to 6PM Mon.to Fri.(New York Time)
    • Fax: 7182288921

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.19/10 5.19/10
    Chance of future purchase: Rating 1.64/10 1.64/10
    Shipping & packaging: Rating 1.83/10 1.83/10
    Customer service: Rating 0.85/10 0.85/10
    Return/Replacement policy: Rating 0.96/10 0.96/10

1,908 Customer Reviews

Rating 10/10
5/5
modified review posted

"I just like the way my items get here quickly & in Verrry Goooood Condition! Way too go Tmart."


Rating 10/10
5/5
modified review posted

"tmart is a great online store, i find everything from computer parts and gadgets to lasers and lights for the kids.ordering and paying is easy, if theres any mistakes tmart is great about replacements and refunds. hard to go wrong here..... :)
"


Rating 10/10
5/5
modified review posted

"Good value! Fast Delivery! What else is needed?"


Rating 10/10
5/5
modified review posted

"My orders always shipped quick to my customers Love it ,it makes for good drop shipping business Thanks Tmart"


Rating 8/10
4/5
modified review posted

"Great price, just what I wanted. The free shipping took a little longer than expected, but then, it was free."


Rating 2/10
1/5
modified review posted

"I made my order a month ago and I still have not receive my order yet. I am very dissatisfied."

modified review Rep reply posted May-25-2015

Tmart, Tmart rep has responded

“Dear Customer,
Sorry for all inconvenience caused by us.
We have sent you an email about the shipping information about your order.
If you have any problems you can also contact with our live chat staff, here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team”


Rating 2/10
1/5
modified review posted

"bought a scale could not calibrate it and the chat talk no help never again will i buy from t-mark"

modified review Rep reply posted May-25-2015

Tmart, Tmart rep has responded

“Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our live chat staff and telling them the details of your problem?
Here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Or you can also contact with us via: "customercare@tmart.com".
But recently, we have many emails backlog, if we can not respond you in time, hope you will understand that.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team”


Rating 10/10
5/5
modified review posted

"Products were as advertised and the price was great. "


Rating 10/10
5/5
modified review posted

"The violin I ordered came in perfect condition and right on time"


Rating 10/10
5/5
modified review posted

"Great seller. Have bought many items here. When ever I have had an issue it was resolved promptly. Always great service. Will continue to shop TMart for great deals."


Rating 10/10
5/5
modified review posted

"Great product and reasonable fast delivery"


Rating 10/10
5/5
modified review posted

"The items I purchased are exactly what was advertised and work perfectly.
"


Rating 10/10
5/5
modified review posted

"Fast, cheap, and reliable!"


Rating 2/10
1/5
modified review posted

"N'acheter rien de cette compagnie. Trop loin, trop tout.
Merci
"

modified review Rep reply posted May-25-2015

Tmart, Tmart rep has responded

“Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our live chat staff and telling them the details of your problem?
Here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team”


Rating 10/10
5/5
modified review posted

"I received exactly what I ordered in a timely fashion and in perfect condition. This product started saving me money immediately! I plan to continue using and saving money in the process. Also, I plan to do a lot more business with Tmart!!!"


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