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Stores > Tmart
  • Tmart
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      9AM to 6PM Mon.to Fri.(New York Time)
      GENERAL PHONE
      732-348-8096
      FAX
      7182288921
    • SUPPORT EMAIL
      CustomerCare@Tmart.com
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.71/10 8.71/10
    Chance of future purchase: Rating 8.92/10 8.92/10
    Shipping & packaging: Rating 7.86/10 7.86/10
    Customer service: Rating 9.03/10 9.03/10
    Return/Replacement policy: Rating 8.13/10 8.13/10
Voice your opinion! Review Tmart by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Wish I would have found you sooner.

"So nice to get something at a great price and reseave it in a couple of days and not have to wait
A month to use it. Thanks. I'll be back.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-15

Great values

"Everything I have purchased was as described with prompt free shipping. Highly recommend this site."


No Avatar

Verified Customer
Rating 2/10
1/5
2017-08-14

Suspicious request for credit card information

"As soon as i had placed my order, i received confirmation of the charge via an alert from Visa. However 24 hours later i received an email from Tmart telling me that there was a problem with my credit card, and requesting that i copy and send to them the first few and last few numbers of the card.

As Visa had confirmed the charge already, I was suspicious. At best the company had messed up the transaction. I immediately cancelled my purchase.

This was a double whammy' for me, because I needed the item in time to take with me on my vacation. all other vendors were temporarily out of stock.
"

Rep reply posted Aug-15-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
Thanks for shopping here and sorry for inconvenience caused.

But in order to confirm the security of the order,we need the part of your credit card for check.

And we will ship out your package once confirm your information.

You also can choose cancel order for refund if you do not like this.

We will obey your decision and offer you a satisfied solution.

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-12

very good place to by

"Item was received before time it was expected"


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Verified Customer
2017-08-10

""


Rating 10/10
5/5
2017-08-10

très bon site et vendeur, je recommande

"livraison rapide très bon produits, à de prochaines affaires !"


Rating 10/10
5/5
2017-08-08

they make sure that what you ordered get to you as fast as possible

"they make sure that what you ordered get to you as fast as possible depending on inventory disposal. Customer servces is very efficient, i do recommend them to my friends with pride."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-06

good seller

"Order arrived on time and works great"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-08-06

You sent wrong item.

"you sent me one that did not fit correctly and it would cost to much to send back and it took 2 week to get the first time so I would have to wait a least a month for the right one to get to my house."

Rep reply posted Aug-06-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
It is our honour to help you solve it as soon as possible.

But would you please send a picture of items you received with sku# to our online support for check firstly?

We will help you check it in our warehouse.

And it is kindly that you could tell us the correct order number for check.

We will give you the best solution after verify.

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Look forward to your reply.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-05

TMart delivers quality products at value prices

"As usual TMart delivers unique high quality products at value prices. Never disappointed by their fast free shipping and sale prices. Repeat Customer many times over. Love the TMart Rewards Program Discounts too."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-01

Every order with tmart has been awesome

"All my orders have been great. The prices are low and all my purchases have worked well. I will continue to look to them for my purchases."


Rating 6/10
3/5
2017-08-01

Not bad Customer service

"I have bought a 5.1A car charger. But in fact this charger can give only abou 1A. Customer service solved this issue fast and professionally gave me a lot of Tmart points as excuses."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-31

Very nice

"Working with Tmart is always a good experience. I have never had a problem.
Thanks
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-30

Installing back up camera.

"The back up camera and price was great. Instructions were very vague. Went to youtube and watched how to install the camera in my vehicle."


No Avatar

Verified Customer
Rating 2/10
1/5
2017-07-28

tracked into a black hole.

"It was shipped on July 6 and have still not received it. There is no tracking info after July 10 when it was in Indianapolis. Is it still there or did it fall into a black hole."

Rep reply posted Jul-30-2017

A rep from Tmart, Tmart, has responded

“Dear customer,
We are sorry for inconvenience caused.

Since the order number you offer is wrong,so we can not see the details about your order.

May be it is international shipping,so the tracking information will not be updated in timely.

For this issue,would you please tell us the transaction ID for check?

We will help you track it and give you a best solution.

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Have a nice day.”


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