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"I have a set of Rudd Centrax snow chains ($350) for my Volvo and the yellow locking bracket came loose and I lost it in the snow. My fault I think. Anyway I looked around the web and thought I might have to buy a new set of chains (and these are awesome chains) but an email to Brian and he contacted Katie at Rudd and they sent a replacement the next day. Kudos to Brian it was a probably a $5 item but my chains wouldn't work without it. Thank you, You are what excellent customer care is all about -John B in Seattle"
This review was modified by john31349 on December 03 2012 09:01:43 PM
"I highly recommend this site. Service was very fast and professional. Mr. Nettles is also one of the most honest men I have ever done business with. My card was charged for the correct amount (the total shown when I checked out), however soon after I was refunded $5 dollars. I don't know why, perhaps shipping turned out to be cheaper than quoted, but I do know that no one else I have ever bought from has ever given me a price that was lower than what I agreed to pay.
The products were also excellent and fit perfectly (Mr. Nettles does not always agree with the manufactures sizing information, my chains were one of those and he was clearly right)."
This review was modified by seawolf58 on July 29 2012 07:34:03 PM
"Fast shipping, good prices. It turned out that I didn't need the chains after all and returned them new. The return got lost in the mail and they still gave me a refund! Great customer service, will recommend them to everyone and if I need to buy chains again!"
"Very happy with the product. The arrival was very quick. I did a trial fit and it's very simple to install. Happy to buy from a Vet. Thank you for your service to the country and my freedom."
"Excellent so far. Brian was very helpful on the phone. Said he believed the RUD Centrax chains I wanted were very good, but acknowledged that he hadn't received feedback from users and would welcome that if I bought the chains. I did, and purchase was promptly confirmed, with tracking number etc. Chains arrived when promised. Haven't used them yet so can't comment on whether they're as good as they appear to be, but in terms of sales help & performance, I highly recommend Tire Chain dealer - honest, helpful & fast. "
"I have a set of Rudd Centrax snow chains ($350) for my Volvo and the yellow locking bracket came loose and I lost it in the snow. My fault I think. Anyway I looked around the web and thought I might have to buy a new set of chains (and these are awesome chains) but an email to Brian and he contacted Katie at Rudd and they sent a replacement the next day. Kudos to Brian it was a probably a $5 item but my chains wouldn't work without it. Thank you, You are what excellent customer care is all about -John B in Seattle"