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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Timepiece.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1303 53rd Street
    • Contact: support@timepiece.com
    • Phone: 877-497-1232
    • Customer Support: 877-497-1232
    • Business Hours: Monday-Friday 9:00 AM to 6:00 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.18/10 8.18/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 8.07/10 8.07/10
    Customer service: Rating 6.47/10 6.47/10
    Return/Replacement policy: Rating 4.29/10 4.29/10

270 Customer Reviews

Rating 2/10
1/5
modified review posted

"Do yourself a favor and avoid this store. They do not even honor their own promotions. Terrible costumer service and they only reply with generic copy paste answers.

AVOID this store and shop where else.
"

+ Read user comments

Rating 10/10
5/5
modified review posted

"Very pleased with their competitive pricing, knowledgeable staff, and fast, secure shipping. Highly recommended.
"


Rating 4/10
2/5
modified review posted

"I ordered a watch in early December and I was very impressed by the speed of the delivery. But when I tried to return it to get a different one it took weeks just to receive the RMA number to send it back. After they received the watch they emailed me saying 3-7 days until I get my refund. After 2 months I have yet to receive my money.

Tl;dr. Great website if you know for sure its a watch you want but Good luck trying to get in touch with a customer representative.
"


Rating 10/10
5/5
modified review posted

"very good price fast ship!!"


Rating 2/10
1/5
modified review posted

"I will NEVER EVER purchase an item from this seller again. They don't respond to emails and even though state they price match, when challenged they refuse. Non existing customer service and poor communication. Perhaps because we are overseas they figure they can get away with treating customers poorly. DO NOT RECOMMEND. Besides with further research you can get items cheaper from eBay."


Rating 10/10
5/5
modified review posted

"Great service great price great watch. Shipping was super fast thanks. I would definitely recommend Timepiece.com."


Rating 10/10
5/5
modified review posted

"Timepiece.com was excellent to work with and delivered
in a timely manner.
"


Rating 10/10
5/5
modified review posted

"Very pleased with their competitive pricing, knowledgeable staff, and fast, secure shipping. Highly recommended. AAA+++"


Rating 10/10
5/5
modified review posted

"Bought my girlfriend a MK watch and timepiece was awesome. Great service and safe delivery with not one scratch or blemish to the watch I perchased. Definitely will be using them again. Thanks timepiece!!!"


Rating 10/10
5/5
modified review posted

"This website has excellent deals and really fast shipping with tracking. They were very receptive on email as well. Will definitely buy watches from this store again."


Rating 10/10
5/5
modified review posted

"Fast shipping and item is as expected. Watch came with Timepiece's warrantee card. I'm sure to come back and buy with you again. "


Rating 10/10
5/5
modified review posted

"I bought an expensive IWC watch and the store called me and took measures to ensure this was not fraudulent activity. The watch came in perfect condition in a timely fashion. Satisfied customer."


Rating 10/10
5/5
modified review posted

"Great products! Fast delivery! have been scouting for best deals among different resellers and they have great prices too!"


Rating 6/10
3/5
modified review posted

"HI Delivery was quick even for Australia but also did not recieve any shipment notices

Also Dimond Certificate in the box was FOR DIFFERENT MODEL and I could not get proper certificate.

I have a concern now is it a legit?
"


Rating 10/10
5/5
modified review posted

"Prices are the best so far after hours of searching, ordered a Gucci watch and came in perfect! Would definitely order again and would refer to friends as well!!"


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Timepiece.com is a Merchant Member! Learn more

Timepiece.com is a merchant member
Timepiece.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,891 merchant members.