1/5

posted Dec-14-2008

"TigerGPS advertises guaranteed minimum price. You must click on a link and then provide the competitors price. I've done this twice, but TigerGPS just fails to reply. They do have an on-line chat available, however, when I notified them of the issue, they said there was nothing they could do. Bottom line - deceptive advertising."

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4/5

posted May-23-2006

"I read the other reviews and decided that whether the item was in stock seemed to be the only issue people were having. So I called Tiger to verify that the Lowrance 480M was in stock. They assured me it was, I then placed my order thursday afternoon. It was shipped friday afternoon and I received it tuesday AM. This was from New York to N.W. Indiana. The unit was new. I have installed the unit on my boat and it works fine. So my experience was good with Tiger GPS."

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1/5

posted Aug-29-2008

"I believe TigerGps are SCAMMERS! They do not update their website. Ordered an item that was showing in stock but later I was sent an email that product is not available. My cc was charged even though their site says "no charge to credit cards until items ship"....customer service had no clue when item would be available although the web site shows in stock to this date??? If you are an online retailer, KEEP YOUR WEBSITE UPDATED PLEASE!!!"

This review was modified by letmeno on August 31 2008 07:31:41 PM

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1/5

posted Dec-27-2004

"I placed an order for 3 Tomtom GO GPS units at 9:30 am on December 20. These were supposed to be x-mas gifts so I made double-checked the web site to make sure these products were in stock. The company also advertised same day shipping and I ended up getting next day shipping to ensure timely delivery. When the order didn't ship the 20th, I contacted the company on the 21st. and they stated the order would ship on Thursday and I would get it on Friday. On Wed. night morning I received a message saying that the units were stuck at customs in Boston but there was still a possibility that I would receive them in time. Unfortunately, Friday passed without a delivery and I was stuck without x-mas gifts.

The problem with all this is that they stated that the units were "in stock." Having a shipment coming from the UK as they stated in their e-mail to me sometime during the week does not mean having a product in stock. The fact that they did not let me know that these units were not in stock and causing me to end up without x-mas gifts because of it makes me a highly dissatisfied customer.

Needless to say I cancelled my order on Monday Dec. 27 at which point I had heard nothing from TipgerGPS at all regarding my order. I would highly recommend reconsidering your purchase before doing any business with this company. The ironic part about all this is that they advertise "5 Star Service" on their web site when my experience was more close to "1 star service."
"

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4/5

posted Dec-19-2007

"Company web site advertises same day shipping, if the order is placed before 2 pm, and that they won't bill your credit card until the item is shipped.

I ordered a GPS unit on sale at about noon on a Friday. The item was shown as in-stock, and my card was billed immediately. The following Tuesday, the web site showed that the same model would be shipped in "2-3 days". Six days after my order was placed, I called to find out it's status, and was told that demand had exceeded their expectation, and that they were expecting a big shipment the next day (Friday), which would be sent out that day. I finally received an email the next Friday, two weeks after I had placed the order, that the package had been shipped. Other than that email, and my call to the company, I got no information from them about back orders or expected shipping dates.

The package arrived with the correct order, and was well packed.

In summary, if you can live with them charging your card immediately, and potential delays in shipment, their price was good. There was no high pressure sales, no bait and switch, and they eventually came through with the item I ordered."

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5/5

posted Dec-18-2004

"A good purchasing experience for a handheld GPS; they claimed they would price match lower prices, I submitted the URL for a vendor offering a lower price and they did indeed beat the price (by $0.95 but hey they did beat it). Took a day to get this response, not lightning fast but not bad either. They shipped in about 24 hours from my on-line purchase via DHL overnight, and it did arrive overnight. Unfortunately DHL waited two days to notify me of its arrival, not TigerGPS's fault but it was pretty sloppy of DHL. All in all, all is well."

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2/5

posted Jun-27-2005

"06/23/05: Ordered "in stock" merchandise on June 23rd at 2:15pm ET.

06/27/05: Tiger GPS' tracking option shows my order as "not available". Called customer svc and discovered that products were not in stock and will be in today.

Not happy with this subterfuge about product availability. I can wait for the products but let's be honest about it.

UPDATE: Tiger GPS tracking shows products shipped 06/27/05 6:58pm. FOUR DAYS AFTER I PLACED MY ORDER. "

This review was modified by e_piph_a_ny on June 29 2005 08:04:26 AM

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5/5

posted Aug-30-2004

"Items arrived quickly, well packaged, and the vendor matches best price - would certainly do business with them in the future."

This review was modified by gewf631 on September 09 2004 08:30:44 AM

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5/5

posted Dec-18-2010

ResellerRatings.com TOP REVIEWER!

"Ordered a GARMIN Nuvi 1200 with their Christmas sale for 79.99 while supply's last. Everything went smoothly, delivery was fast, price was good."

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5/5

posted May-03-2005

"Ordered a Garmin GPSMAP 178. Requested 2 day shipping. Ordered on Monday from New York, received the next day in SW Florida. Unreal!"

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