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Stores > TigerDirect
  • TigerDirect TigerDirect Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33144
    •  
    • BUSINESS HOURS
      7am - 1am EST M-F / 8am - 12 midnight EST SAT-SUN
      GENERAL PHONE
      800-800-8300
      FAX
      305-415-2149
    • SUPPORT EMAIL
      http://www.tigerdirect.com/contactus
      SUPPORT PHONE
      800-800-8300

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.7/10 8.7/10
    Chance of future purchase: Rating 8.87/10 8.87/10
    Shipping & packaging: Rating 8.65/10 8.65/10
    Customer service: Rating 8.36/10 8.36/10
    Return/Replacement policy: Rating 9.38/10 9.38/10
Voice your opinion! Review TigerDirect by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-21

First time purchase

"It was great ordering online for the first time"


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Verified Customer
Rating 10/10
5/5
2017-08-21

"Thanks Tiger Direct Business !"


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Verified Customer
Rating 10/10
5/5
2017-08-21

umm,YES!

"this promotion of a deal a day is great"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-21

Great

"over 20 years with tiger direct. always a pleasure!"


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Verified Customer
Rating 6/10
3/5
2017-08-21

Tax ripoff?

"Sales tax? I'm not in the same state as you!"

Rep reply posted Aug-22-2017

A rep from TigerDirect, R.catapia, has responded

“We understand that your experience with us may not be the best.

We hope to know more about your experience. We sent you an email to help resolve your concern.

We'll make sure we take note of your feedback to further improve our service. We apologize for the inconvenience.

Sincerely,
Customer Care"”


Rating 10/10
5/5
2017-08-21

amazing

"it was amazing. I will purchase my appliances From AJ Madison from this point on"


Rating 10/10
5/5
2017-08-21

good

""I love how easy it is to find the products I'm looking for and importantly detailed product descriptions.""


Rating 10/10
5/5
2017-08-20

nice job

"Great job, Quick, accurate and priced right"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-08-20

Prices and coupons could be better.

"I never get coupons codes in e-mail that every apply to my purchases. Also I do not like when their prices are hidden."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-20

Postage is outrageous

"The postage for a $6.00 item and it is not heavy at all is outrageous! Good way to boost up the price...."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-20

Always the best

"15 - 20 years of buying from Tigerdirect and have never had a problem. Easy, worry-free purchase every time."


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Verified Customer
Rating 10/10
5/5
2017-08-20

Easy Ordering

"Very easy to select a laptop and to order. I just placed the order and hope to continue to have a pleasant experience when it arrives."


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Verified Customer
Rating 2/10
1/5
2017-08-20

Cancelled my Order, Customer Service Ignored Me.

"Cancelled my order because Amex thought it was fraud. Customer service hung up on me multiple times because they didn't want to help. Had to replace entire order. Most of the items don't have any pictures next to them so I had to search them on other sites."

Rep reply posted Aug-22-2017

A rep from TigerDirect, R.catapia, has responded

“Thanks for taking time to speak with us today.

We understand that your experience with us may not be the best, and appreciate you taking time to share your concern.

We also, thank you for allowing us another opportunity to serve you.

Sincerely,
Customer Care”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-08-20

No "Cancel Order" choice on purchase summary page

"Order #R4193120: I ordered a Samsung 256GB SATA SSD (item #13215010) then discovered I needed a larger drive, but there was no way to cancel the order (same day, a Saturday, before it was picked or shipped). Amazon and most other online vendors offer a Cancel Order choice before shipment. I went ahead and ordered the larger drive, as Samsung 512GB drive (Item #13215008, Order #R4193234), and I hope that I won't have to ship the smaller drive back! It would be much more convenient to be able to cancel the order! "

Rep reply posted Aug-22-2017

A rep from TigerDirect, R.catapia, has responded

“We understand that your experience with us may not be the best.

We hope to know more about your experience. We sent you an email to help resolve your concern.

We'll make sure we take note of your feedback to further improve our service. We apologize for the inconvenience.

Sincerely,
Customer Care”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-19

LatenightLowdown

"Web site is easy to use and descriptions are thorough. Had some difficulty updating my email address change. Changed it in my account profile at the start, but the billing page didn't get the word, so had to do it again."


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