The ResellerRatings Elite Program Recognizes Excellence in Customer Satisfaction
Our Elite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum Ratings Requirements
The ResellerRatings seal must pass a series of requirements based upon review acquisition recency, volume and maintained ratings. From time to time these requirements are slightly modulated as to ensure it makes sense with our changing algorithms. We always try to ensure stability of seals, and make sure massive input of negative or positive customer reviews from deals, fulfillment issues, etc, does not create a series of highs and lows. The Elite Seal represents a high caliber merchant.
.- Merchant must be a merchant member
- They must have at least 30 reviews in the last 6 months
- Their average rating across ALL the reviews used to calculate their rating must be 8.0
Your merchant store front is adorned with the logo for all the incoming direct traffic and from Shopping Channels to see!
You can place the Elite Seal on your own store front which pops up information about your store, thus not interrupting with the shopper funnel.
Click on the Seal above
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
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Computer Hardware & Software • Consumer Electronics • Business, Industrial, Office Supplies • Cellular & AccessoriesWrite a Review
10,896 reviews
Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!
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ADDRESS
33144 -
BUSINESS HOURS
7am - 1am EST M-F / 8am - 12 midnight EST SAT-SUNGENERAL PHONE
800-800-8300FAX
305-415-2149 -
SUPPORT EMAIL
http://www.tigerdirect.com/contactusSUPPORT PHONE
800-800-8300
Payment options
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Visa / Mastercard -
American Express -
Discover -
Money Order
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COD -
Check
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Wire Transfer
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Apple Pay -
PayPal
Shipping options
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UPS Ground
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FedEx Ground -
FedEx Express
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Priority Next Day
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Standard Next Day -
International -
2-3 Day Delivery
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Digital Delivery
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Amazon Prime
Online Ordering
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Online Ordering
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Online Ordering Tracking
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Secure Order Processing -
Require User Registration
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Guaranteed Security
Other
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International Order
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Customer Info. Confidential
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Customer Support
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RMA Required
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Review Guard
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Notified of Public Replies
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Review History & Profile
See full Rating history Product & services pricing 
8.60/10 Chance of future purchase: 
8.79/10 Shipping & packaging: 
8.13/10 Customer service: 8.30/10 Return/Replacement policy: 7.50/10
I've dealt with Tiger...
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For over 20 years. Quality people. They're my go to for computer goodies."
Best deals, fast and free shipping
"Tiger rocks and has for years. Many orders with never any issue with anything."
Who shops any other way?
"I can always find the best products at the best prices through TigerDirect. I would never shop any other way. They always have what I need, and I receive it quickly."
What's the deal with shipping?
"When I was going through the catalog, I'm sure I saw more than one statement that shipping was free. However, on the final page, the total included a 15.99 shipping charge. ???"
"COMPUTER BUILT IN MEMORY CARD READER"
"Cost of product is more than reasonable. Cost of Shipping is absurd."
A rep from TigerDirect, ana.k, has responded
“Dear ssg2,
Thanks for taking time to speak with us today.
Again, we apologize for the inconvenience.
For any questions or assistance, please feel free to send us an email at customerservice@tigerdirect.com
We would like to help and hope that you would consider us again.
Sincerely,
TigerDirect CustomerCare
”
Finally affordable SSD
"I have been anxiously waiting for the price of SSD's to came down. I am happy to see it occurring. It's the only way to 'pute."
"Looking to replace a router. Checked your site and what I wanted was less than the others I checked."
Best Computer Store Around
"You can count on Tiger Direct to have good prices and good products."
Had what I needed at the right price!
"Beat out Newegg with the proper selection I needed for a SSD for an older laptop."
"I had to place order from two seperate computors. "
A rep from TigerDirect, ana.k, has responded
“Dear gchewning,
We understand that your experience with us may not be the best.
We hope to know more about your experience. We sent you an email to help resolve your concern.
We'll make sure we take note of your feedback to further improve our service. We apologize for the inconvenience.
TigerDirect Customer Care”
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Nice Price
"Nice price, but I am buying for a tax exempted organization, and they have it on record, but we always end up paying sales tax."