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tigerdirect.com

Computer Hardware & Software, Consumer Electronics, and Office Furniture, Machines, Supplies

Rating 7.49/10 8,232 reviews
7.49/100 (6-month rating)
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TigerDirect / Systemax is a merchant member
TigerDirect / Systemax is a merchant member and currently DOES actively participate at ResellerRatings to monitor feedback and resolve any issues. See all 1,953 merchant members.
 

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All Customer Reviews (8,232)

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Rating 10/10 5/5
modified review posted Feb-05-2012

"Tiger direct is great. I did a survey for my $10 off my next purchase. I made another purchase right after I did that but never received my $10 off promo code. Kinda upsetting because it feels like a ease of time. To many third party people involved for me to stay with tiger direct. Will pay the extra and go with newegg or amazon going forward."

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Rating 8/10 4/5
modified review posted Feb-03-2012

"Good relationship and generally happy. This last purchase mismatched TV and mount. Had to return. Customer service was good, but sent wrong label and UPS would not accept. Had to make second call to get correct mailing label. Then had to make a special trip to mail package back. Sales process is good, prices can be good at times, RMA process needs work."

Rating 10/10 5/5
modified review posted Feb-02-2012

"I use Tiger a lot. Always good in every way!"

Rating 10/10 5/5
modified review posted Feb-02-2012

"The product I ordered was software, so no suprise it was exactly what I had ordered. But what was amazing was the delivery.I ordered it in the evening and it was delivered the NEXT DAY! I had only used regular shipping so I was amazed."

Rating 10/10 5/5
modified review posted Feb-02-2012

"The experience was great, from searching for product on the web site to ordering to delivery. All products arrived in perfect condition and actually earlier than expected, TigerDirect is great and I recommend it to anyone. I will certainly use them again!"

Rating 2/10 1/5
modified review posted Feb-01-2012

"Something is happening at Tigerdirect I cannot explain. I have been using them for various electronic products over the past few years and always had good service and excellent replies. This latest issue is over their Systemax configurable systems. I repeatedly asked for information on the MFR of the video card they shipped with the unit. I was given the web address that did not deal with those systems. Getting valid or correct information about their products has been problematic over my last couple of orders as well."

Rating 10/10 5/5
modified review posted Feb-01-2012

"As with my previous experiences with Tiger Direct.I place my order request online, 3 days later I get the merchandise on my door step,and everything I have requested is in as promised condition.I a;ways recommend Tiger Direct to my family and friends."

Rating 10/10 5/5
modified review posted Feb-01-2012

"The selection was great. The refurbished printer/scanner/fax worked perfectly. As always, I love dealing with Tiger Direct."

Rating 2/10 1/5
modified review posted Feb-01-2012

"I placed the order on the 19th. After waiting for 4 days for any kind of shipping information and receiving none, I contacted or tried to call TigerDirect about the issue? The call was 2answered by an automated recording about being so overwhelmed by calls to hang-up and call later. Took 3 days before an email was answered. TigerDirect had sold me a "BACKORDERED ITEM" and never discloded it online, at ordering, or even upon order confirmation. I had to contact the company about 4 times over-all before I finally received the "BACKORDERED ITEM". This will be my LAST ORDER FROM TIGERDIRECT EVER! Worst Customer Service Experience Ever! "

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Rating 10/10 5/5
modified review posted Jan-31-2012

"Got my ipad2 in 1 day with standard shipping . . . Awesome"

 
 
 

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