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"HORRIBLE customer service, IMPOSSIBLE to place an order. 3 weeks and I got something, singular, I didn't order in place of 3 items I wanted and they sent me an email telling me I already have what I ordered and that it shipped 10 days ago, 7 days before the replacement order was actually made!!When I contacted them, they said that if I checked the (incorrect) email they sent: I DID in fact get the items I ordered!!And this included EIGHTY minutes on the phone to make the order!!AVOIDlike the plague!!!!I'd have pick NO stars in some of the fields but that's not an option here.Here's a review of the American parent company.Apple falls not far from the tree.http://www.consumeraffairs.com/computers/tiger_direct.htm"
"very poor customer service. Unmotivated staff with material showing available on their website but after two weeks of waiting for the order they recognize they don't have the item. and they only recognize this after I call and follow up."
"Absolute nightmare, from order to delivery. After 4 weeks, 4 phone calls, 4x promises I'm still waiting for my refund for one of the returned items. Every time I call they tell me that the refund was done "today", 4 weeks later and I still don't have my money back. Sales support is very friendly but nothing else. They tell you what you want to hear, lots of hot air, just to get rid of you asap. I will NEVER buy here again. I would not recommend this chaotic place to anyone."
"Extremely good service and great personnel! Prices are very competitive and a very good selection with lots of tech support if needed. Nothing but praise from me!!"
"my item had a $40 rebate, but I waited over 2 months and the rebate never came, I called them and the rebate centre said that had not processed it (even though their policy states that it takes maximum 6 weeks), it's a rip off, tigerdirect was of no help at all."
"So fast, exactly what I ordered."
"UPS left the box in front door without waiting someone to answer and sign for it. What if the box has been damaged and can be seen from its outside? Who is responsible if the box isn't picked up by the buyer but it disappeared? If delivery policy is changing then it is much less safer to buy online because of having greater risk not receiving the merchandise! "
"Great work, product arrived 4 days ahead of scheduled time .I will be back. thanks again"
"Great price, delivered quickly and ahead of schedule."
"Only complaint I have is the whole Mastercard secure code system which you are signed up for and does not work too well. Other than that, ordered, received in two working days and everything fine."
"Fast delivery. Great product!"
"Received the shipment within 3 days. All parts (ie motherboard, AMD process, 4G memory) worked as advertised."
"Great products and service... enjoy shopping on the website."
"I love the place just about every thing I need in electronics comes from Tiger Direct hard to beat the prices."
"Never had any issues with purchasing anything from Tiger Direct."
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