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Stores > TickPick
  • TickPick TickPick Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 225 W 34TH ST, STE 1708
    • Contact: support@tickpick.com
    • Phone: 845-538-4567
    • Customer Support: 845-538-4567
    • Business Hours: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 6.11/10 6.11/10
    Shipping & packaging: Rating 7.19/10 7.19/10
    Customer service: Rating 6.94/10 6.94/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
Voice your opinion! Review TickPick by clicking a star below.
Rating 2/10
1/5
2017-03-14

Seller bounced.

"I purchased two tickets for the RHCP show in Vancouver this Saturday, and my tickets were supposed to arrive on the 13th. Surprise, I guess I'm not going because the seller bounced! No tickets, no grad present for my kid. Thanks tickpick for telling us last minute they're not coming in, and saying there is others available so we can cancel everything just in time. "

This review was modified by KellyRoseK on March 16 2017 07:45:01 PM

Rating 2/10
1/5
2017-03-06

buyer beware

"2nd time this has happened. buy tickets way in advance. 2 days before game day no tickets. email. 1st time they were more responsive & got the tickets. this time email friday, 1 response & then dead air. email Sun. 1 response, dead air. Emailed Monday 8am, finally get trying to contact seller. sent 4 more emails. get response that working from home, can't respond to emails. bought tickets from ticketmaster. tickpick did refund my money. at 2pm finally got email about tickets told them to stick it"

This review was modified by karenE2 on March 09 2017 03:30:01 AM
Rep reply posted Mar-07-2017

A rep from TickPick, Tickpick1, has responded

“Hello Karen,

You have every right to be upset. The seller for this order was late in transferring your tickets; they were transferred a few hours before the event, but I completely agree they should have been transferred to you sooner. We will be dealing with the seller of your order to prevent this from happening in the future.

I was able to go through the email history and see the agent who responded to you first thing Monday morning made several attempts to reach the seller. When they failed to get in touch they refunded you for your order at your request. Additionally, after the agent reached out Monday morning, they did not respond immediately to the other four emails because they were off that day and had limited access.

Again, we are sincerely sorry that the tickets were not transferred to you sooner, and completely understand your frustrations. We wish we could erase such an unpleasant memory; unfortunately, we cannot, but we hope you give us the opportunity in the future to make up. Please do not hesitate to reach out if we can help you in any way.


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Verified Customer
Rating 10/10
5/5
2017-03-06

Great transaction. No complaints.

"Great transaction. No complaints."

This review was modified by jmsarvey on March 08 2017 08:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-05

excellent !

"very good resale tickets website !"

This review was modified by tavaresfranck2564 on March 07 2017 01:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-05

Great prices

"Overall the the prices were great, but the seller took awhile too release my tickets but there was enough time too spare after he did, I would definitely recommend this site too friends.."

This review was modified by firepower396 on March 07 2017 07:30:01 AM

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Verified Customer
Rating 4/10
2/5
2017-03-05

Can be better

"My concerns were that the app fails to load half the time and my friends called me out because the tickets were about 60% overpriced compared to other venues. I felt embarrassed afterwards since I had already paid for the tickets and now owe them a beer because I over paid."

This review was modified by matthummel22 on March 07 2017 04:00:10 AM

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Verified Customer
Rating 10/10
5/5
2017-03-04

Great site!

"Always a great experience start to finish with TickPick!!!"

This review was modified by hankmand on March 07 2017 12:30:17 AM

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Verified Customer
Rating 10/10
5/5
2017-03-03

"Fair price, quick delivery."

This review was modified by vt1433 on March 07 2017 12:15:08 AM

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Verified Customer
Rating 10/10
5/5
2017-03-02

Use tickpick all the time

"I am addicted to this website. Have used it multiple times for football and basketball tickets and it has been a great hassle free experience every time. I highly recommend using "

This review was modified by aizeyamama on March 07 2017 12:00:25 AM

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Verified Customer
Rating 10/10
5/5
2017-03-02

Not an issue so far!

"Good deals and never had a problem, yet. I hope it stays like that!"

This review was modified by tekilogik on March 07 2017 12:00:11 AM

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Verified Customer
Rating 10/10
5/5
2017-02-28

Awesome Prices!!

"Prices are much lower than competitors. Very nice website. Customer service is exelcellent.
Highly recommend this ticket service.
"

This review was modified by scottalantaylor1 on March 02 2017 08:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-28

"Great price. Good tickets."

This review was modified by adfranz21 on March 02 2017 02:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-28

"Great app, make affordable to buy tickets
LOVE IT
"

This review was modified by haro_isela on March 02 2017 10:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-28

Solid

"Inexpensive and efficient!"

This review was modified by cb32190 on March 02 2017 08:30:02 AM

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Verified Customer
Rating 8/10
4/5
2017-02-28

Best ticket service in the industry

"The great seat selection, NO FEE added and their Customer service is fantastic. The ONLY aspect that leaves one star off is with e-tickets not having a FIRM delivery date, which can be an inconvenience when traveling to events and having to find a printer to run out. Especially when you know Seller has tickets in hand.
Still best service.
"

This review was modified by rkmcoli on March 02 2017 07:45:01 AM

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