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RatingsRating
Store InformationStore Info
Full Rating Profile
  • TickPick TickPick Elite Status
    • Address: 347 West 36th Street
    • Contact: support@tickpick.com
    • Phone: 845-538-4567
    • Customer Support: 845-538-4567
    • Business Hours: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.12/10 7.12/10
    Chance of future purchase: Rating 8.39/10 8.39/10
    Shipping & packaging: Rating 9.04/10 9.04/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

178 Customer Reviews

Rating 10/10
5/5
modified review posted

"First of all, I want to say that I live in Sweden, so you can understand that I am very dependent on ticket purchases being all that I expect them to be as I have to fly halfway around the globe to even get to the venue :-)

I used TickPick for the first time in August, buying tickets to the Patriots game at home vs Denver November 2 2014.
I was very impressed and satisfied with Everything from pre-purchase customer service (extremely promt responses to email questions) as well as delivery and authenticity of tickets.

Because Everything was very satisfactory, I decide to use TickPick when I decided to go see Super Bowl XLIX as well.
As one can imagine, I was very nervous arriving in Phoenix to see on the news that many ticket brokers was unable to deliver on the tickets they had sold.
But when I got to the delivery venue, I was reassured by Jack and the other guys on site. They had my ticket, and were very thorough to go over the details of the ticket that proved it's authenticity. Also everybode were very professional and courteous.

I will without question continue purchasing my tickets from TickPich in the future as well!
Thanks TickPick for an unbelivable experience in Phoenix on February 1 2015!!

Jonas, Sweden
"


Rating 10/10
5/5
modified review posted

"Good seats. Great price. Efficient process."


Rating 10/10
5/5
modified review posted

"in spite of trepidations about counterfeits etc. , the e-tickets were sent on time, we got into the games without any problems and had a great time! will use again"


Rating 6/10
3/5
modified review posted

"Tickets were overpriced, my own fault for not finding the cheaper ones sooner but the lack of ability to cancel means I won't be using this service again."

modified review Rep reply posted Mar-04-2015

Tickpick1, TickPick rep has responded

“Thank you for using TickPick. Unfortunately, in the ticketing world, their's virtually no service that allows you to cancel your order. We wish we can just call the seller and let them know that our buyer wants to cancel the order, but this wouldn't be fair to our sellers, just like if a seller wanted to cancel an order on a buyer that wouldn't be fair.”


Rating 10/10
5/5
modified review posted

"I got my tickets as promised."


Rating 10/10
5/5
modified review posted

"First time using a site outside of stub hub but decided to give it a try because the tickets were cheaper here in comparison.

Everything went smooth, received email confirmation followed by electronic tickets a couple days later and went the game a couple weeks later. Quick, easy and the Chargers beat the Seahawks to make it a perfect weekend.

This was the first father/son game with my father and I plan to use this site again for next years.
"


Rating 10/10
5/5
modified review posted

"The online purchase was easy and all you could ask for. Will use tickpick again!"


Rating 2/10
1/5
modified review posted

"Obstructed seat I received"


Rating 10/10
5/5
modified review posted

"everything worked like it supposed to"


Rating 10/10
5/5
modified review posted

"Everything went smoothly and my tickets arrived quickly! "


Rating 10/10
5/5
modified review posted

"Faster than expected shipping. "


Rating 10/10
5/5
modified review posted

"Wonderful experience with TickPick! A customer service representative followed up after my order to let me know my 1D ticket came with VIP privileges which was a nice surprise, and for less than face value! Had a wonderful time and would love to do business with TickPick again. :) "


Rating 10/10
5/5
modified review posted

"Purchasing and delivery went smoothly. "


Rating 10/10
5/5
modified review posted

"We were able to get the tickets without any issues and we enjoyed the show very much in the Kravis Center in West Palm Beach, Florida. "


Rating 10/10
5/5
modified review posted

"My ticket purchase was fulfilled within the hour and shipped same day.

Selling source and brokering agent process felt reliable. I would buy from TickPick again if in a pinch for tickets.

Overall good job!
"


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TickPick is a merchant member
TickPick participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.