1/5

posted Jan-18-2010

"I find myself constantly checking other sites to see what kind of a "deal" I got. When I originally made my purchase I was happy with the price and anything else I needed I would buy seperately. Then I received the confirmation email please call to verify. I have never experienced such high pressure manipulative sales people outside of a used car lot in my life. I am still not sure of what I have bought or if I can trust what I purchased. I was convinced that I was getting a better lense for a slightly higher price. When I checked it is the standard lense that is offered with this camera.
All in all if this is the standard Nikon not a grey model camera it is a comparable price or even a little better than most web sites. I was told by the salesman the camera comes with the manufactorers standard one year warranty. I can not find a warranty card anywhere.
In short I would not do business with this company again. Just for my own piece of mind if nothing else.
Thank you



"

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1/5

posted Jan-27-2010

"After finding Thunder Tiger Camera on the web, I ordered a Canon 70-200 L series grey market lens and a Canon speedlight 580 EX II flash. Both were far below other companies on the web. After the famous "confirmation" call the next morning, the bait and switch started. Did I want a no name filter for $100.00? I said " No" Did I want a warranty because it was grey market? I said no. Did I want to upgradeto a metal mount? Canon does not make this lens in a plastic mount. Plus the picture on their site is a metal mount. Did I know this was for film , not digital? I said yes , I shoot film. There is no differance in an L series Canon lens. In short, These are one of the biggest scammers on the net. Being good friends with The Sedgwick County D.A. , Remember the BTK case. I will be turning this experience over to her. They are now in the process of a major case against founder of West World. Look it up. And yes they do go out of state for fraud. Save your time, don't even look at the site. "

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1/5

posted May-22-2010

"DO NOT BUY FROM THUNDERCAMERAS! THEY WILL GIVE YOU FALSE INFO AND STEAL YOUR MONEY! BEWARE FROM THIS SELLER!

Thundercameras.com is a scam. They are rude, impolite, disrespectful, and dishonest towards their paying customers. THEY WILL GIVE YOU HELL! LITERALLY!

On top of those aforementioned descriptions, they would not cancel my order (which was placed right before I want to cancel it), then they sent it anyway after a week! I did not open the package and sent it back, after getting those disgusting attitudes again.. I AM ONLY ASKING FOR THE RMA!

I am still waiting for my refund from them. I was e-mailed "Your refund will be posted shortly." SHORTLY???

The "customer service is of no help! The people who takes your call and answer your query: Roger, Steven Kay, and Andy (The Manager) are con artists who will swindle you from your money.

Do not get caught into their bargains. Everything is false and untrue. BEWARE OF THUNDERCAMERAS!"

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1/5

posted Jan-28-2010

"Shadiest online business I've dealt with in a LONG time. Shortly after placing my order I get the "In order to verify your order we'll need to speak with you on the phone" email, which is where they try to upsell you, and when you don't want to add any accessories or $90 batteries, they mention that the camera is an import model, with Japanese text only! I understand that is probably not true, and the language can probably be changed but what if it can't? Can you imagine trying to go through a return process with these clowns. Enough to make me spend a little bit more and purchase through a reputable retailer."

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1/5

posted Dec-23-2009

"I recently purchased a camera from Thunder Caneras. When I called the salesperson to review the order he told me that I had purchased the foreign model, and it was plastic and asked if I wanted to upgrade to the USA model which came with a battery and charger. I agreed, and he said he could save me some money because I paid for 3 day express shipping, but just standard ground shipping would still arrive in time for the holidays. I thanked him, and agreed. However, they still charged me $67 for 3 day express shipping, but sent the item ground. So, in short they stole. When I called their customer service dept, they tried to say that it was shipped 3 day, but that didn't include the weekend. I pointed out to him that the UPS.com tracking information said that it was sent ground. He then started to yell, and said he would contact his manager and get back to me within 24hours. He said I needed to calm down, even though he was the one yelling and screaming like a toddler throwing a tantrum. I will never buy another item from them, and strongly recommend that no one else does either. They are just thieves. I highly recommend spending your money elsewhere, even if you think your spending a few extra dollars, it's definitely worth the piece of mind.

Update: They eventually called back and apologized about the tantrum that was thrown. The difference in shipping was refunded and a 4gb compact flash card was sent out to make up for the hassle. "

This review was modified by RichardCranium on January 04 2010 05:50:59 PM

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2/5

posted Mar-26-2010

"Per Andy, I was asked to re-write my review since it was a negative review. After much consideration I will re-write it.Okay, I'm satisfied that he credited me $100. for the problems I had. (Although it was interesting that originally, for three weeks, no one could return my call OR my e-mail until I wrote a negataive review.)After thinking about it more & reading other consumers reviews it seems like some of the positive reviews might have been written only so the phone calls & e-mails would finally stop from Thunder Cameras.I'm still not convinced that my camera is brand new and I don't like the fact that I wasn't sent a warranty & I have to go through Thunder Cameras for any warranty.I didn't like that Andy lost his temper, was rude on the phone with me and didnt' stop until I said I was satisfied.THEN, he apoligized for losing his temper.What kind of customer service is that? So, here is my re-write.Yes, I AM satisfied that you offered me $100, and it does show that you cared about my dissatisfaction, so thank you for that. I am satisfied that you offered to take the camera back, but we are going away and also have family functions coming up that we'd like pictures of. Maybe you should have contacted me when I originally called and sent e-mails. I'll give you two stars now instead of one.Now, please stop your e-mails.Thank you."

This review was modified by carolebiz on April 08 2010 06:14:59 AM

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1/5

posted Nov-05-2010

"I ordered online Canon 60D because it was at $799 with free shipping. not even 15 minutes I received a call for my credit card cvv#, and then of course they hit you with you are ordering an import model not the US model. As you noticed the bait and switch game started. So from $799 we go up to $1492.00 having the US model 8GB memory card overpriced and a hidden fee of $83 for insurance. Then you receive an email saying that I will get in Nov 20th, at that point it was becoming unacceptable to me that an item on stock I have to wait 3 weeks to get it. That’s when I decided to go ahead and do what I should have done in the first place, research the seller and found the same the scam being played on me. So I decided to cancel my order and do business somewhere else, called thundercameras customer service to cancel, they give me an excuse that my order has been shipped, when I asked them to give me a tracking number, guess what they could not give me one. At this point they do not want cancel my order. And I'm having a feeling that my bad experience will be the same as many other customers trying to get the money back because of there bait and switch scam.

I will say the same thing A LOT of previous customers are saying: "DO NOT DO BUSINESS WITH THIS COMPANY"

Thundercameras.com don't ship my order and give me a full refund ASAP.
**** Update Nov 12 ****
Shorlty after my first review the, I recieved a call from Thunder Cameras, Guess what?? They called me to say they shipped my order 2nd Day and gave a tracking number, and in return I needed to remove my negative review. I though about for a bit and decide to see the shipping information to show with tracking number, better yet I decided to wait for the package to be delivered home. I got my Camera from a different mail carrier than the package they gave me the tracking number before, that was the other part of the order. Before going to pickup my packages, I get another call from Thunder Cameras, to make it short guess what they ask?? "Did you get your camera?, could you remove the negative remarks?" I told them I was really not happy at the moment by how the whole situation has gone, and I will find out when I pick up the packages after work.
The camera looked good and new, but no warranty card. My question to Thunder Cameras is what is your issue by leaving out the warranty card?

Then the rest of the order, which is you buy one compact flash and you get another free. Guess what??? You might know the answer to this one if you have been a previous customer. I got one.

The funny part is, CANON Sells by kits, if you buy body only, you still get a kit. What does the kit compose? Well, the camera, video and usb cables, software, manuals, battery and charger.
I was charged for the battery charge separately and this is part of the kit. I was super over charged for the buy one Compact flash and get one free. And only receive one card.

People, if you look at other forums of customers expeiences about Thunder Cameras, you will find the same shady practice mention over and over.

I really recommend you do a truthful review, and if it is shady and bad. Report it to the FBI, file complaint with the NY Attorney General's Office and try to get the media invlovled. Because that's what I am doing.

Absolutely NEVER EVER buy from these guys.

Run Forest!! RUN!!!!

I've learned my lesson and gained experience of the type of scam they are running.

If you want to know more information of why they are doing what they doing and how the've been so long with out being investigated, you can contact me and I will give you more details on how they operate."

This review was modified by emd3942 on November 12 2010 07:32:48 AM

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1/5

posted Feb-22-2010

"AS OF 4/4 I STILL HAVE NOT RECEIVED THE 8MB MEMORY CARD! NOT HAPPY AT ALL! FEEL LIKE I WAS SWINDLED TOTALLY! Originally I was impressed that the manager of this company would contact me immediately after my order to verify that I was happy and made sure that I was. He offered to remove the shipping insurance payment that I was unhappy about, and is sending me free 8GB memory card and making me a believer in Thundercameras. Very accomodating and eager to please their customers. Thanks! When I received my camera the promised 8GB memory card was not in the box, or on the shipping list. It is supposed to be coming haven't seen it yet"

This review was modified by mkrbaseball on April 04 2010 12:25:35 PM

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1/5

posted Mar-29-2010

"*WARNING* AVOID THUNDER CAMERAS

I can't believe this company has this many + ratings. I wouldn't be surprised if they are manipulating their ratings. Notice the brown nose uniformity in the false positive reviews. It's so obviously fabricated. Reseller ratings has been undermined.

Here is why thunder cameras are the worst.

*LIE NUMBER 1. I ordered an item on 3-16 and was promised a tracking number in 2 two days. It never came.

I needed the item for 3-27 which gave them plenty of time.

*LIE NUMBER 2. I specifally asked if it was Canon USA warranty and I was assured it was. The item only turned out to have a 30 day warranty.

*LIE NUMBER 3. When I called about a tracking number on 3-22 they told me I had to wait 30 minutes on hold for the "tracking department" But my order had not even shipped out yet! You don't need to wait to find out it didn't ship when they darn well knew it did not.


*LIE NUMBER 4. aNDY vs jONATHAN : When I fussed about not having it shipped on time Andy, who also goes by Jonathan ( I guess he needs different names to help keep his stories straight), told me he would cancel the order. He said indignantly " You got a great deal and you are complaining about shipping.. do you want me to cancel it?"

Then he calmed down and said he would send it 3 day so I could get it by the 25th in time for my job.

*LIE NUMBER 5. So I finally got a tracking number on 3-22 for an order placed on 3-16 but it was ground and not 3 day like Andy said he would do.

I call back and ask for Andy. Andy gets on the phone and says, "this is Jonathan", LOL. But it's the same guy, same voice, and he didn't correct me when I called him Andy.

So I get to wondering that any company as viciously untruthful as them must not be shipping me what they said they would. Has to be an import or missing a warranty card. So I call on 3-29, the date it's due to be delivered.

I ask a level one pinhead if my Strobe is USA with a warranty. He says it's "made for USA" but may or may not have a warranty card. He said I could send it to Canon if there was a problem then he later says I can't do that. He says thunder cameras already filled out the card on my behalf and that everything was okay.

I ask him WHY they fill out cards, it's very unorthodox, and he can't answer me. The best he had to say was " I don't ask how you run your business why are you asking me?"

LOL are you kidding me? PINHEAD, I'M THE CUSTOMER, I HAVE A RIGHT TO KNOW HOW AND WHY YOU ARE RIPPING ME OFF!

Then he tells me there is nothing more than a 30 day warranty and asks me if I "plan on breaking" my strobe. NOW YOU ARE KIDDING ME! WHAT KIND OF PINHEAD ASKS SUCH A QUESTION? I TOLD HIM THAT OF COURSE I WAS PLANNING TO BREAK IT- ISN'T THAT WHY WE BUY HIGH END GEAR? SO WE CAN BREAK IT.

So by now my suspicions are confirmed and I tell him to cancel the order and that I'll be refusing the package.

If you like slow shipping, product misrepresentation, being lied to, type A new Yorker personalities talking over you then by all means shop at thunder cameras."

This review was modified by jpphoto on March 29 2010 02:20:47 PM

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1/5

posted May-10-2010

"Thunder Cameras is a (not quite) professional scamming operation. Who calls to verify an online order when all the payment details are obviously in order? Think of the time and money they invest to have scammers (obviously on commission) coax money out of folks that just want a good deal. They need to make a return on their investment, so they fleece people-it's that simple. My sales "professional" Arthur tried to tell me that Thunder's Nikon DX 18-105 lens somehow wasn't going to work correctly on my Nikon D90 camera, so I would have to buy some different one I never knew existed (and doesn't) for twice the price. Arthur probably never took a picture in his life (except maybe downtown at the precinct) It is the kit lens for the D90 for god's sake. I mean really, how hard is it to make an honest living in the U.S. these days that companies have to resort to scams and waste all of our time? Now they have my credit card information and I'm afraid what they'll do with it. Please don't make me come after you, Thunder Camera!! Do the right thing and cancel may order before this gets ugly. If I see any suspicious activity on my card, I know where to look first. "

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