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"Hi TBDESSI found the apparel that I spotted in a Movie at tbdress.com , and got truly excited , after that I called the company and informed them the timing is very important for me personally , Team at the customer support , helped me a lot . They responded to all of my queries with persistence and said to me " Don’t stress I Will individually keep an eye on your order and inform you regarding all details" they did keep their promise after I discussed with them I decided to place an order. They delivered my outfit 2 weeks earlier than they promise. Tbdress.com is indeed perfect. Thank you so much tbdress.com. Once I saw this outfit I fell in love with it and wished to wear it for my only sister’s wedding day and positive reviews motivate me to purchase the outfit due to you I trusted the service and order the outfit. You guys are extremely trustworthy and have excellent work ethic. Wish you guy’s best of luck in your business. ? will certainly purchase my entire evening outfit from you from now on. A lot of lovethnks for your trustgood lucktbdress"
"I ordered a flash from DigitalDepotOnline.com which I found out is Thunder Camera. I received the "bait & switch" and was told that for $20.00 more that I could get a "professional grade" flash. It arrived as promised 4 days later but 1) it didn't work & 2) it was not "professional grade" it was a piece of dog squeeze. I immediately called them and was put on hold forever and then was treated very rudely. I demanded my money back but was told that was not possible. What? They then said that they would ship my preferred flash the day that they received the inoperable flash back. They received it 4 days later and it's now been 3 weeks after the fact and still no flash. When I call all I get is voice mail and messages are not returned. I have sent numerous emails and have not received a word back. I have reported them to my credit card company and to the BBB in NYC. This has been absolutely the most frustrating experience that I have had in making purchases over the internet over the past 6 years."
"This has been the worst experience buying on the internet I've ever experienced. Not only was the product information incorrect, but the staff continued to provide me with false information about timelines for deliveries, product availability, and now trying to get reimbursed for the lens that never showed up! I ordered my camera and lens on February 25th with an immediate call stating that the camera I ordered was not the American version and would cost more than advertised. Then, the delivery date came and went several times. After several attempts to confirm the order and shipping, I was told it was arriving via UPS. However, I checked the tracking number given by TC and the number didn't exist by UPS. Six weeks after the initial order, I made several more calls and emails later before I received the camera body, but I was told the lens wasn't available now due to the earthquake in Japan. Therefore, I called the local camera store and picked up the lens that same day. No concern about the earthquake at any of the local stores! For the past several weeks, I've been trying to get reimbursed for the camera lens, but I continue to get told dates about crediting my account, but the dates have come and gone ... much like the initial order. In fact, the latest excuse is the phones don't work properly. Through all of this, not one phone call or email communicating any delays, change in delivery dates, product availability, etc. Customer service??? Now, I'm forced to take legal action to recuperate the $1500 for the lens that was purchased 3 months ago. I would never recommend this company to anyone. In fact, I'll warn people to stay away from this website and make sure none of my colleagues in the photography business use Thunder Cameras. "
"I placed an order for a camera and a lens on April 18th for my boyfriend's birthday on May 18th and now on the 16th of may I am still waiting for the camera!!! It will not be on time for his birthday and that makes me very sad. The lens is perfect and came very quickly. I also paid extra for shipping to make sure it arrived on time. So I guess my point is don't place an order for a camera unless you don't care when or if it arrives. They are also hard to reach and do not respond to emails. "
"I am really very good about making sure I read reviews before making any online purchases.I did not with Thunder Cameras. I watched, and waited as prices went up and down, When they went up, I thought I had waited too long in hesitation, and lost my chance at a great deal (little did I know) I would once again wait months until I had thee opportunity to snag that great deal. It finally happend! Without checking ANY reviews, I pounced on the deal of the day, fearing I would lose another great price. This was nearly 3 weeks ago that had I made my purchase. All I wanted, and ordered was the D5000. Who could refuse the price of 204$ right? All my card information was given that evening ( on their site) My order was in place. The next I recieved a phone call from Thunder cameras. They needed my cvc number. Ok I thought, here you go, thinking to myself, "why not just put that line in on thee order form" ok, whatever. Well needless to say, it did'nt end there. The man tried to get me to buy a card for 199$. Really?? Wow, must be one hell of a fantastic card. I declined of course. Questioning what had I got myself into. He also proceeded to sell me lenses for the camera, I again declined I have lenses for my other camera, and told him this, and that I was all set. Just need the camera. He was polite enough, but I could hear frustration in his voice. The call ended. I got home to check my email, and low and behold, I had an apologetic email from Thunder Cameras , stating that once my order reached the shipping floor, they discovered that this very popular item was backordered. it would be backordered for 2 weeks, Already being suspicious, I checked the time on my cell phone, to the time they had "backordered" my item. 15 minutes had passed by. I knew by not ordering all thee accessories they tried to sell me, that I was not going to recieve the camera. luckily they had not charged my card. I left them email just thee other day inquiring about my order. No response. Buyers beware, unless you plan or not plan on being snookered by these crooks, just pass them on by, They have an F rating on the BBB (Better Business Bueau ) I will never get the camera, but luckily I didnt fall for their scam of buying extra, needless, pricey items, and they didnt charge my card. They need to be shut down, Hopfully everyone writing reviews, people will listen and stay away, and THEY will go away. Any sites with super low prices do the same thing. Save yourself the frustration, and just stay away,"
"Easy to deal with and very helpful on the phone with ordereing. I would reccomend to everyone to shop here.Customer service very helpful as well with tracking information. I would give this company a 5 star rating"
"I was purchasing a Nikon D5000 for my 17 y/o grandson who knew what he wanted. I found Thunder Cameras while searching online and called early the next am to gather initial information. I talked with Tyler who answered my questions with respect even though I didn't have much of a clue except for the price. Later my grandson talked with him, gave him what I thought was good advice about not buying more than he needed, since he is not a photographer. I think we saved money, but more than that my grandson was happy and so was I with the patience Tyler had in giving us the information and some advice, even when we changed out minds about some details a few times. I would use them again were I to purchase any camera equipment. "
"I originally ordered a Canon Lens for my Camera. I spoke with a sales representative that recommended a comparable Sigma lens which he informed me was a better value. I then changed my order to the Sigma lens which was promptly shipped. The lens arrived in 4 days and was as promised and I am pleased with it and the service from Thunder Camera. I would order from them again."
"The phone was answered promptly, the representative was courtious and knowledgeable, and the order was entered quickly and correctly."
"Thunder Cameras provided quality service. My service rep Steven was very helpful and knowledgeable . I called him back two days later with additional questions which he answered to my satisfaction. The product arrived within the allotted timeframe. I will use them again."
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