5/5

posted Aug-24-2007

"I ordered a La Crosse BC-900 Charger/Analyzer from Thomas Distrbuting through a link that shouldn't have worked for $39.97. This item showed as In Stock on the page I ordered from. I continued browsing their site, and when I clicked on the the charger later, I noticed a different price and a status of "Not in Stock". I contacted them to see what happened and received an email stating that the BC-900 was back ordered until the end of the month (about 3 weeks!), and that the page I ordered from should not have worked.

The next day I received a call from someone at Thomas Distributing apologizing for the error in the listing, and offering to ship me the Maha MH-C9000 FOR THE SAME PRICE! For those of you that don't know, the BC-900 is a baby analyzer compared to the features of the MH-C9000. The C9000 was also about $65 at the time. Thomas Distributing took a $25 loss just to keep me a happy customer!

With all the freebies they normally give away I also ended up with...
Eveready Keychain Flashlight (FREE with any order)
2 8-Cell AA Battery Holders (FREE with order over $25)
another 8-Cell AA Holder (FREE for signing up for their newsletter)
Deluxe Storage and Carrying case (FREE with the C-9000 charger for limited time)

And there were more bonuses I didn't even expect in the box...
2 Nexcell Single AA to D size battery Adapters
2 Nexcell Single AA to C size battery Adapters
4 Sanyo Industrial 2500mAh AA's ($9.97 on their site)
4 Sanyo Industrial 1000mAh AAA's ($8.97 on their site)

I did not order anything but the Charger itself.
Absolutely Amazing! They went above and beyond to make sure I was satisfied, and they didn't even have to. Any other store would have canceled my order and told me to wait. As a result they have earned a customer for life. "

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5/5

posted Feb-12-2009

"The multitude of other positive comments, about Thomas Distributing, do not surprise me. My recent issue, replacement of a defective item, was handled promptly, professionally and way beyond the norm of customer service. Great company. Great products. Great service!

Kevin Lee
California"

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5/5

posted Mar-27-2006

"THE place to buy batteries and battery chargers! Knowledgeable staff, quick service, thoroughly geared to customer needs. I ordered MAHA C-204W Battery Charger and batteries and have been very pleased with the equipment and support from both Thomas Distributing and MAHA. Thank you.--H. Dorn"

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5/5

posted Nov-02-2008

"The above invoice number has little to do with my comments because every purchase I've made through the years wth T.D. has been an exemplification of what quality of service and products should be in business. The products they sell are not only exceptional, but their prices are very competitive-if not the best for their customers anywhere you'll find. Their shipping is very fast, accurate, and packaged well for delivery. T.D's customer service is, bar none, one of the best I've ever had the pleasure to contact: They're courteous, very responsive, not only in time getting back to you, but in resolving any issue with professionalism that's hard to find today... I'm writing this exceptional review because they've earned it. They've earned it with me time and again, and not only with a few purchases through the years, but with many. T.D has some of the best promotional ways to get their customers coming back, and should be a templet for the industry. They come up with clever ways to save you on shipping to savings with 5% discount certificates to reward their returning customers. They also include with many items free extras beyond company sales promotions. If I ran a business, I'd try and hijack some of their staff to come work for me! I've said enough, and as you can see they have my highest respect in all their ways of doing business. Do they walk on water? I don't know, but I would not bet against it."

This review was modified by neil4 on November 04 2008 02:29:49 PM

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5/5

posted Aug-16-2008

"Hi this company has what it takes to make purchasing Electronics from Australia a true pleasure. Fast and friendly service and a price that is hard to better from any were. You will be happy with there fast delivery as well, Thanks again Thomas Distributing!!!!"

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5/5

posted Dec-08-2008

"April 2009

Another GREAT order: Super pricing and service. I do not understand the Price ratings being below 8 unless competitors are negative feedback bombing. Based on my dealings with them over the years there is no one better for price, quality and service than Thomas Distributing.

Dec 2008
I first saw Thomas Distributing on Steve's Digicam years ago and dealing with them over the years has been a consistent experience of excellent products and great service.

I send anyone looking for batteries and related accessories to Thomas Distributing --- and they all have had the same report --- it's great to be able recommend them knowing they will be 101%!"

This review was modified by MyReviewNow on April 21 2009 04:19:12 PM

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5/5

posted Sep-29-2007

"I ordered rechargeable batteries and then immediately saw that they had the charger I wanted also. I placed a 2nd order and figured I would just have to eat the second shipping charge since it was my mistake. To my delight I received an email the next morning telling me they had refunded the 2nd shipping charge to my paypal account and combined my orders. I didnt even have to ask. Definitely a reputable company which I will use in the future and recommend to all who will listen! "

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5/5

posted Mar-22-2007

"Thomas Distributing has to be one of the best vendors with one of the best web sites on the Internet. If you need rechargeable batteries, a battery charger or accessories - buy them here.....fast, efficient and reliable. "

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5/5

posted Jan-09-2009

"I ordered a battery charger in late October. Unfortunately it failed recently. I contacted Thomas Distr and they mailed a new charger out immediately. They were great to deal with - excellent communication, and they stand behind their products. I would happily do business with them again."

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5/5

posted Sep-20-2005

"Thomas Distributing is a first-class operation in every way. I have done business with them regularly for several years, and anticipate I will do so many more times!"

This review was modified by Argiope on September 30 2005 11:02:22 AM

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