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Store Rating and Reviews Thomas Distributing / thomas-distributing.com

Homepage: http://www.thomasdistributing.com/ Shop Now at Thomas Distributing / thomas-distributing.com

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Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 29
Lifetime Reviews: 482

   


Lifetime Rating: 9.88 / 10
All Stores Avg.: 7.94
8.10 Pricing of Products and Services
9.64 Likelihood of Future Purchases
9.31 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Show Reviews Read all 482 reviews below.
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UPS Ground
Priority Next Day
Standard Next Day
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2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
128 East Wood St.  
Paris, IL 61944
customer support email:
tammie@thomasdistributing.com
phone:
217-466-4210
customer support:
1-800-821-2769
business hours (est):
8:00AM - 4:00PM Mon-Fri CST  
Closed Sat - Sun

FAX: 217-466-4212



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 Thomas Distributing / thomas-distributing.com Customer Reviews
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Reviews 1 - 15 of 424
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Very Satisfied
Reviewer: Oleg K
Click Here to See the Profile for Oleg K

2/2/10 9:49 PM
I purchased 2 chargers, bunch of rechargeable batteries, seller sent me two free bags, super fast and reliable delivery, got the correct product, in promised brand new condition. I will for a fact buy from him next time if i need electrical products, I recommend this seller. You try it yourself, you will not regret it!

Very Satisfied
Reviewer: momo47
Click Here to See the Profile for momo47

1/30/10 7:23 PM
Excellent service. I returned an item and bought another with no problems. Very fast!!!!!

Very Satisfied
Reviewer: stingraythebold
Click Here to See the Profile for stingraythebold

1/25/10 7:25 PM
I blundered my first order on the web on 1/19/10 and ended up ordering the wrong battery charger, and didn't realize until it after I had completed my payment. I sent the cancellation request, and got a response the next morning that the order had been canceled as I had requested. I was EXTREMELY surprised and pleased to see that my payment had also been refunded that same morning after the order was canceled!! (most places take a few weeks to refund your money even for a cancellation!!) I placed a new order that morning, it shipped fast, and so far everything I purchased works as advertised! SUPERB CUSTOMER SERVICE!! Will definitely order from them again in the future!

Very Satisfied
Reviewer: svendeavour
Click Here to See the Profile for svendeavour

1/25/10 2:23 PM
I purchased 8 Powerex 2700 MAH-AA rechargeable batteries & a MAHA 401FS charger from Thomas Distributing in October of 2008. After only 15 months the none of the batteries will hold a charge. After a full charge, they are still only at 1.461 volts. They last about 10 minutes in my camera. Very, very disappointed.  
Kim  
kimandlinda@gmail.com  
 
I'd like to apologize to the folks at Thomas Distributing re: my review. I did jump the gun with my review. I should have contacted them "before" I wrote the review. I have since been in touch with TD & they are more than happy to replace the batteries for me. Although, I will be replacing them with Ansmann Low Discharge batteries. Maybe better suited for my application. Thanks again to Tammie & Kayla at Thomas Distributing for their very prompt responses to my problem. Can't say enough about the great customer service.  
Kim

This review was modified by its author, svendeavour, on 2/3/10 9:12 AM.

Very Satisfied
Reviewer: astorey
User Rating: 
Click Here to See the Profile for astorey

1/25/10 7:25 AM
Thomas Distributing is an outstanding company! They sell good products, ship fast, and stand completely behind th products they sell. Their customer service is the best I've seen among online merchants.

Very Satisfied
Reviewer: millhs
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1/21/10 7:58 PM
I ordered four rechargable batteries in July of 2009 after a while my camera kept shutting off on it's own. I descovered with the battery charger that was sent with my order that one would not hold a charge. I e-mailed Thomas Distributing and got a reply telling me to throw away the bad battery a new one is on the way, about two days later I got a new battery in the mail. Thank you Thomas Distributing--Don from Fl.

Very Satisfied
Reviewer: 80tbird
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1/15/10 8:22 AM
THIS IS THE FIRST TIME I HAVE ORDER ANYTHING FROM THOMAS DISTRIBUTING. VERY FAST SHIPPING AND ITEM WAS PACKED VERY GOOD. I WILL DO BUSINESS WITH THEM AGAIN.

Very Satisfied
Reviewer: BlackSamVane
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1/12/10 10:41 PM
I placed an order with Thomas Distributing for a battery charger and a pack of rechargeable batteries, both items were at a great price. After a second thought, I needed more rechargeable batteries so I placed another order. When I got home from work the next day I received an email from Thomas Distributing that said they had combined both of my orders and even refunded the different in the shipping which was about $10. That means that someone took the time to notice that I had 2 orders,put them together, figured out the difference, and then took the time to go back to paypal to refund me the money. What honest business practices! I am extremely pleased and thankful that they took the extra time out of their busy schedules to help me out when they didn't have to. I will definitely be back to shop with them again. Thank you again!

Very Satisfied
Reviewer: ED-KB3PBV
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1/7/10 2:05 PM
I AM A HAM RADIO OPER. THIS IS A GREAT PLACE TO ORDER PL259 CONNECTERS AND SUCH AS THEY HAVE THE GOOD ONES(AMPHENOL)AND NOT THE CHEAP ONES LIKE RADIO SHACK!! REAL GOOD PRICES AND GREAT SHIPPING TOO, YOU KNOW I WILL BE BACK. KB3PBV

Very Satisfied
Reviewer: LHFX1
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1/6/10 10:27 PM
Easy site navigation.  
V-e-r-y thorough product description, and with that description, reinforced my decision to purchase the product.  
Pricing was very good, and the shipping and handling charges were relatively reasonable.  
The item was delivered on the day promised, and the packaging was excellent.

Very Satisfied
Reviewer: macadoo55
Click Here to See the Profile for macadoo55

1/6/10 8:19 PM
I'm happy with the battery that they sent and the price was good. It arrived very fast in two days,but the $6.54 shipping for a 1.5oz battery was high. This should have been sent by First Class mail.

Very Satisfied
Reviewer: Opus50
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12/29/09 4:15 PM
Good prices. Orders filled and shipped promptly. Thomas Dist will definitely be added to my short list of reliable suppliers.

Very Satisfied
Reviewer: remo2
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12/18/09 10:30 AM
REALLY GREAT PRODUCTS AND PRICE. SUPER FAST SERVICE. 2 DAYS FROM ORDER TO GRTTING MERCHANDISE. SECOND ORDER FROM THOMAS AND AM VERY PLEASED.

Very Satisfied
Reviewer: mousky
Click Here to See the Profile for mousky

11/26/09 5:24 PM
First order with Thomas Distributing. Competitive prices and reasonable shipping cost to Canada via USPS. Website was easy to use. Purchased Maha C9000 and LaCrosse 900. Both units are working as promised. Packaging was top notch.  
 
I ordered on a Sunday and they shipped Monday. Took just 10 business days to arrive. Clearing customs takes longer these days but no issues - no duty or taxes assessed so I was happy.  
 
Great job. Highly recommend.

Very Satisfied
Reviewer: deadskunk
Click Here to See the Profile for deadskunk

11/23/09 5:42 PM
Wow! I ordered batteries on a Friday, I believe it was even later in the day and they came Monday AM. Great service and looks like a great product. I'll be baaaaacckkkk!! Thanx, Happy Turkey Day!

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