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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 701 Corporate Woods Pkwy
    • Contact: support@thermosoft.com
    • Phone: 847-279-3800
    • Customer Support: 847-279-3800 x 2
    • Business Hours: 8am-10pm, CST
    • Fax: 847-279-8845

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

293 Customer Reviews

Rating 10/10
5/5
modified review posted

"Gentalmen by the name of Anthony walked me right through what I needed in minutes. Very helpful service and a great product."


Rating 10/10
5/5
modified review posted

"the sales men was very helpful"


Rating 10/10
5/5
modified review posted

"Very helpfull thank you for all the advise"


Rating 10/10
5/5
modified review posted

"Good pricing and easy to deal with. Fast shipping to would recommend."


Rating 10/10
5/5
modified review posted

"I have not received the order yet , however the customer service has been exceptional. Anthony was very knowledgeable and was able to answer all my questions and was also helpful in seeing that i ordered what was most cost effective for what i wanted to do. Great to work with and very responsive"


Rating 10/10
5/5
modified review posted

"The sales person was very helpful in determining the best product for my application."


Rating 10/10
5/5
modified review posted

"the customer support and prompt delivery were very satisfying!"


Rating 10/10
5/5
modified review posted

"As a builder I am very satisfied with the service and quick delivery of the Thermo Soft products. Anthony has been very helpful with my orders and would definitely recommend him and his company with anyone on their products and service."


Rating 10/10
5/5
modified review posted

"Anthony did a fabulous job of getting my order filled and sent immediately."


Rating 10/10
5/5
modified review posted

"Anthony was terrific on explaining what I needed to install in the two rooms that were being renovated. Now that I have completed the one room and we are using the Thermo Tile, my wife and I are completely satisfied and wish we would have installed it years ago when we built our home."


Rating 10/10
5/5
modified review posted

"Very helpful. Can't wait to install it. Thank you very much!"


Rating 10/10
5/5
modified review posted

"We just received our 'ThermoSoft', and have not had the opportunity to test our purchase.

Mr. Bob Kraft, who assisted and guided me through the in's and out's of different types of heating units was most helpful and patient in answering my many questions.

Mr. Kraft is truly an asset to your company. Mr. Kraft's last comment to me was that if our contractor or I had any questions to give him a call. Our contractor did call for a particular question. Our contractor mentioned to me that in the future his company would call Mr. Bob Kraft should a customer decide to install radiant heat.

Mark & Trish Hiroshima
Bandon, Oregon
"


Rating 10/10
5/5
modified review posted

"Very much appreciate Anthony's help and the prompt service. We appreciate the quality of the product and will recommend it to others. "


Rating 10/10
5/5
modified review posted

"customer service agent I worked with was excellent. "


Rating 10/10
5/5
modified review posted

"Their system works extreamly well and everyone is helpful and fast to give answers"


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