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Stores > ThermoSoft
  • ThermoSoft ThermoSoft Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      60061
    •  
    • BUSINESS HOURS
      8am-10pm, CST
      GENERAL PHONE
      847-279-3800
      FAX
      847-279-8845
    • SUPPORT EMAIL
      support@thermosoft.com
      SUPPORT PHONE
      847-279-3800 x 2

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
Voice your opinion! Review ThermoSoft by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-06-08

Excellent Experience

"Super over the phone service. Got a good deal and all delivered as advertised. Thanks!"


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Verified Customer
Rating 10/10
5/5
2017-06-02

Excellent tech support without having to send emails

"It's a pleasure to do business with a company who actually answers their phone and has the knowledge to answer your questions without having to go to their web sites and send e-mails back and forth. Extremely knowledgeable and helpful"


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Verified Customer
Rating 10/10
5/5
2017-05-24

well done

"Excellent job, got the right stuff, right on time, thanks"


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Verified Customer
Rating 10/10
5/5
2017-05-04

Awesome from quote to delivery

"The whole experience was excellent. Sent them drawing of kitchen floor heat and they configured for me. Thanks for the great buying experience.
Sincerely happy customer
"


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Verified Customer
Rating 8/10
4/5
2017-04-19

Great Service

"Very helpful with fast shipping."


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Verified Customer
Rating 2/10
1/5
2017-03-23

Not clear instructions

"You need a contractor to install
Definitely not DYI for the average homeowner
"


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Verified Customer
Rating 10/10
5/5
2017-03-16

Telephones & Humans

"I've made several calls. Each time I was able to talk to a very helpful human being with a minimum amount of recoded path blocking."


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Verified Customer
Rating 10/10
5/5
2017-03-14

"have not had installed as of yet . have to move plumbing and waiting for vanity and tub.
it should be installed first week of april . ordering and customer service was five star .thank you.ken k.
"


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Verified Customer
Rating 10/10
5/5
2017-03-10

warming the bathroom

"Ordered 2 sets of 10' heating pads and thermostats with extra sensors. Received box quickly. I don't need to use right away but their delivery is good."


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Verified Customer
Rating 10/10
5/5
2017-03-06

"My part arrived quickly and was an improvement over my broken thermostat. I was given good advice by the people at Thermosoft!"


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Verified Customer
Rating 10/10
5/5
2017-02-28

"Great customer service and quick delivery. Plus, it's an excellent product! This was my second time ordering."


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Verified Customer
Rating 6/10
3/5
2017-02-24

not what i asked for exactly

"ask for leads 25' got leads 12 to 16 not helpful for a big room had to place connection boxes"


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Verified Customer
Rating 10/10
5/5
2017-02-21

Great product good service

"Have this product works great and is easy dyi install"


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Verified Customer
Rating 10/10
5/5
2017-02-13

"Excellent customer service."


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Verified Customer
Rating 10/10
5/5
2017-02-08

Customer Service

"I spoke with Mitch D on what requirements I would have to install heated floors in the basement. He was very knowledgeable and took the time to explain, what we needed, and which product that in his estimation was the correct way to go.
Received the product within 4 days and we're looking forward to starting the project in a few months.
Lars B
"


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