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33 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","store_rating":"9.00","total_reviews":"33"}, "store");)
reply posted Apr-30-2012 “the customer had changes and that is why we do proofs at no charge, at the end of the day they got the correct print, which is what we do 100% of the time.”
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posted Mar-18-2013 
This review was modified by 
![Share](javascript:share_rating({"review_body":"We've been ordering from this vendor for a while now and are always satisfied with their service. Have tried other pens but the Bic Clic Stic is definitely the best!","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/2517969#comment2517969","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"secretary-206","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was a little disappointed when I received our pens in the mail, since they didn't look exactly how I had pictured them. I expressed my concerns to thepenguy.com, and my emails were answered very promptly. Gary made sincere efforts to make me a happy customer, and that made all the difference in the world! He offered me a significant discount to order a different pen....and I didn't even end up taking him up on the offer, since the original pen grew on me. Great customer service creates repeat customers. I will definitely do business with thepenguy.com again. Thank you!","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/2403469#comment2403469","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"MontanaRunner","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We always keep going back to The Pen Guy for quality products and excellent service. They get us what we want, when we want it, at the best price.","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/2403165#comment2403165","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"gcr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I've been working with The Pen Guy for years and have always been completely satisfied and happy with not only the products but the service and communication. I highly recommend!","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/2346123#comment2346123","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"lmoser-766","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ThePenGuy is our source of choice for promo pens. Fast, friendly service and the prices cannot be beaten. There\u0027s no reason to shop anywhere else! :)","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1926739#comment1926739","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"lmoser","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My previous experiences with Thepenguy.com have been very good. However, this year Bic was changing their system over and my order could not be processed in the usual quick fashion it has been in past years. I cancelled the order and they were very good about the cancellation and credited my credit card within 24 hours. My only complaint and the reason for 4 stars is that they did not advise me right away about the Bic problems given my \u0022in hand by\u0022 date. They have great prices and have delivered in the past in time for our events. I would recommend them to a friend or colleague.","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1874625#comment1874625","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"allstarsathope","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The pens were delivered today and we are beyond pleased with how well they turned out!!!! They looked great and write great! We are extremely pleased and look forward to doing business with thepenguy.com again!! ","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1858209#comment1858209","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"GaLand","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It was great! There was a problem with the card I was using, and they called and helped me iron it out. I got the pens super fast, and they are great quality. Thanks so much!","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1699764#comment1699764","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"dcimo","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve been using a pen gun for years. they put out a great product a low price. if you need pens they are the company to go to.","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1621206#comment1621206","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"ejax17","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We love these pens! Fast service and easy to order.","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1580916#comment1580916","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"tadia","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great price, easy to order, and I received the pens in good time.","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1531144#comment1531144","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"johnbyler","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very cordial and prompt. Gary has worked diligently with me to get the advertising product that i wanted. Very pleased as of date.","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1498189#comment1498189","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"softtuch1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Extremely annoying. It took four proofs for them to change one number in the phone number. They got it wrong right from the start and then it took four proofs to get it changed. Un-proffessional.","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1497533#comment1497533","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"rpaulus5363","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been using Gary Austin, the \u0022Pen Guy\u0022 for over 12 years for my advertising items. Their work is always accurate, of high quality, and delivered in a timely manner at a great price!","link":"http:\/\/www.resellerratings.com\/store\/Thepenguy_com\/review\/1457333#comment1457333","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thepenguy_com.jpg","store_name":"Thepenguy.com","username":"JoeSpake","rating":"5"}, "single");){kind=link}
"Quick delivery, quality job. Great as always!"