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Full Rating Profile
  • Thenaturalonlin Thenaturalonline.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 175 Commerce Dr, Hauppauge, NY 11788
    • Contact: TheNatural@TheNaturalOnline.com
    • Phone: (888) 567-3770
    • Customer Support: (888) 567-3770
    • Business Hours: Monday-Friday: 9am to 5pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

438 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent Service! Excellent Service! Excellent Service!"


Rating 10/10
5/5
modified review posted

"Best price by a long shot for the item I purchased! Shipping was not super fast, but respectable, especially for others not spoiled by Amazon Prime's two day shipping -- and worth it for the overall cost savings."


Rating 10/10
5/5
modified review posted

"I have been ordering from thenaturalonline.com for over 3 years. They are always VERY competitively priced and reward you with "points = $$$" with every order. Their WebSite is easy to follow and Delivery is speedy. What more could you ask!!!"


Rating 10/10
5/5
modified review posted

"I have ordered several times from Thenaturalonline.com and I have been very satisfied with my service. It is delivered to me in a very quick manner. This time I ordered on Friday and received on Monday. I appreciate their service."


Rating 10/10
5/5
modified review posted

"Website is great. The whole process of browsing, signing up and purchasing was easy. The follow up service with dispatch advise was very impressive and I received my product in three days. Thanks for great service! "


Rating 10/10
5/5
modified review posted

"Came pretty quickly, don't remember how long it took."


Rating 10/10
5/5
modified review posted

"Usually have what I need. Can easily see ingredients. And I receive my items fast."


Rating 10/10
5/5
modified review posted

"Great service! Quick delivery. When I couldn 't get through I had internet notification and a phone call explaining the problem."


Rating 10/10
5/5
modified review posted

"The website was easy to navigate and the delivery was prompt."


Rating 10/10
5/5
modified review posted

"I received whatever I oder on time."


Rating 10/10
5/5
modified review posted

"Products were consistent as advertised, and delivered quickly and in good condition. A no-hassle experience that met all expectations. "


Rating 10/10
5/5
modified review posted

"I love the ease of ordering on-line, free shipping and product at a very reasonable price. I got my order within a few days. Great customer service! I will be back..."


Rating 10/10
5/5
modified review posted

"i received the order within 5 days . quite pleased wil continue to do buisness. thank you lindola."


Rating 2/10
1/5
modified review posted

"Today is Feb 26-2015 and I am still waiting for delivery of the product. I phoned The Natural On Line and found out that they are unable to track my shipment to Canada.
Had I known this ahead of ordering I would never have placed an order
"

modified review Rep reply posted Feb-27-2015

thenatural, Thenaturalonline.com rep has responded

“Hello Ronald,

We apologize that it is taking longer than expected to receive your order. We state in our shipping policy "Canadian orders are shipped via Fedex International Mail Service which takes approximately 5-10 business days for delivery for a flat rate per order. Fedex International Mail Service is delivered via Canadian Post (no tracking provided)”. Please view our shipping policy by clicking on the following link: http://www.thenaturalonline.com/Shipping. Today is the 9th business day in transit. Sometimes the transit time might be longer if there is a delay caused by customs or weather conditions. In order for us to offer our customers the cheapest shipping rates possible for orders shipping to Canada, we use an economy shipping service that does not provide a tracking number. We are looking to add a premium shipping method in the future for Canadian orders that would provide tracking information. If you do not receive your order shortly please give us a call. We apologize for any inconvenience that has been caused to you.

Thank you,

Amanda”


Rating 10/10
5/5
modified review posted

"I placed. MY first order the site was easy to go through. The delivery was quick.... I m extremely satisfied!"


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Thenaturalonline.com is a merchant member
Thenaturalonline.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,837 merchant members.