We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 175 Commerce Dr, Hauppauge, NY 11788
    • Contact: TheNatural@TheNaturalOnline.com
    • Phone: (888) 567-3770
    • Customer Support: (888) 567-3770
    • Business Hours: Monday-Friday: 9am to 5pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

365 Customer Reviews

Rating 10/10
5/5
modified review posted

"Had what I wanted and delivered it quickly"


Rating 10/10
5/5
modified review posted

"Items came quickly, well packaged and was just what I had ordered."


Rating 10/10
5/5
modified review posted

"Great store, fast shipping, great prices. Will shop with them again. Thanks!"


Rating 8/10
4/5
modified review posted

"Had a problem with FedEx delivery, but the Natural resolved it quickly. "


Rating 8/10
4/5
modified review posted

"The probiotics is to be refrigerated. When I receive them, they are not cold."

modified review Rep reply posted Oct-21-2014

thenatural, Thenaturalonline.com rep has responded

“Hello,

We apologize that your item was not cold when it arrived. As stated on our website, while the cold pack may thaw during shipping, and the product may be warm to the touch, the temperature maintained in the insulated package is well below the level at which damage to the product could occur. We recommend you refrigerate the item as soon as you receive it and before the item is exposed to oxygen. It is the combination of heat and oxygen that causes the CFUs to weaken after prolonged exposure to heat. When developing probiotics, many manufacturers anticipate unplanned exposures to heat during transit and take great care to select hardy strains and overfill the capsules to ensure that potency is maintained as labeled.

It is also stated on our website that we strongly recommend selecting an expedited shipping method for refrigerated items, such as FedEx Standard Overnight or FedEx 2 Day, rather than selecting Free or Standard Shipping, which have a transit time of 2-6 business days. If you would like to return this item for a refund, please let us know, and we will be glad to email you a pre-paid return label. We apologize for the inconvenience.

Thank you,

Amanda
The Natural”


Rating 10/10
5/5
modified review posted

"Fast, easy & free shipping on any orders. "


Rating 10/10
5/5
modified review posted

"Excellent in every way! Highly recommend!"


Rating 10/10
5/5
modified review posted

"I am enjoying the oils, still have lots to learn about them."


Rating 10/10
5/5
modified review posted

"Very good service. Very satisfied "


Rating 10/10
5/5
modified review posted

"Great!! Highly recommend!!
"


Rating 10/10
5/5
modified review posted

"Delivery was on time and as promised. I was concerned that I didn't see the notes to drink water with the diet on the can, only saw it on line when visiting the diet plan site. Might be an idea to include the diet plan with the shipment. Looking at the can it only tells you about the shakes and vegetable broth. Could be a problem for older folks not drinking enough water.... Just a thought. Product is satisfying, no hunger pangs as with other products.
"


Rating 10/10
5/5
modified review posted

"My shipment came as ordered, was shipped promptly, the only thing is that it was a Canadian order, so it did take 3 weeks to get here, but no fault of this company"


Rating 10/10
5/5
modified review posted

" good product and price, fast shipping"


Rating 10/10
5/5
modified review posted

"Fast, great deals! I shop around for quality products and I haven't been disappointed yet."


Rating 10/10
5/5
modified review posted

"The order came in the amount of time promised. It was packed well. No problems and the price was very reasonable."


Thenaturalonline.com is a Merchant Member! Learn more

Thenaturalonline.com is a merchant member
Thenaturalonline.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.