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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 175 Commerce Dr, Hauppauge, NY 11788
    • Contact: TheNatural@TheNaturalOnline.com
    • Phone: (888) 567-3770
    • Customer Support: (888) 567-3770
    • Business Hours: Monday-Friday: 9am to 5pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

375 Customer Reviews

Rating 10/10
5/5
modified review posted

"Saved some money by purchasing through The Natural. Muchas gracias. :)


"


Rating 10/10
5/5
modified review posted

"excellent service, quick shipment"


Rating 10/10
5/5
modified review posted

"The Natural is always reliable, has my product in inventory, ships VERY quickly, and packs mine up extremely professionally, since it has a glass container. Thank you The Natural!"


Rating 10/10
5/5
modified review posted

"Fast shipping, great product and the price was unbeatable! "


Rating 10/10
5/5
modified review posted

"Great prices on great products. Will shop here often."


Rating 10/10
5/5
modified review posted

"It was easy to find what I wanted at a good price. My products were delivered quickly."


Rating 10/10
5/5
modified review posted

"Excellent service ... quick shipper. Will definitely buy from again."


Rating 10/10
5/5
modified review posted

"I am new to the natural but I am oh, so happy with it. I am using the Omega 7 eye relief. It is the only medicine that has helped my dry eyes. Dry eyes hurt, feel like sand is in them and they itch. I have tried all of the eye drops to no avail. Nothing helped until now...This eye relief is from the inside and my eyes have natural fluid in them. Before Omega 7 I had to use sunglasses outside all the time...now I don't need them at all unless I want to use them. Thank you so much for this product. I won't be without it."


Rating 2/10
1/5
modified review posted

"This will be the last time I order from The Natural..... not really their fault but delivery between US and Canada seems to have gotten worst and the exchange rate is a deterrent from ordering again"

modified review Rep reply posted Nov-11-2014

thenatural, Thenaturalonline.com rep has responded

“Hello Suzanne,

We’re sorry to hear that you had a negative experience receiving your package promptly. Generally, we are able to send shipments between the U.S. and Canada smoothly however there are occasionally delays in customs that are beyond our direct control. We appreciate you bringing this to our attention and we will continue to look into ways to improve the process.

Thank you,

The Natural”


Rating 10/10
5/5
modified review posted

"Good quick service. Price was right!"


Rating 10/10
5/5
modified review posted

"Had what I wanted and delivered it quickly"


Rating 10/10
5/5
modified review posted

"Items came quickly, well packaged and was just what I had ordered."


Rating 10/10
5/5
modified review posted

"Great store, fast shipping, great prices. Will shop with them again. Thanks!"


Rating 8/10
4/5
modified review posted

"Had a problem with FedEx delivery, but the Natural resolved it quickly. "


Rating 8/10
4/5
modified review posted

"The probiotics is to be refrigerated. When I receive them, they are not cold."

modified review Rep reply posted Oct-21-2014

thenatural, Thenaturalonline.com rep has responded

“Hello,

We apologize that your item was not cold when it arrived. As stated on our website, while the cold pack may thaw during shipping, and the product may be warm to the touch, the temperature maintained in the insulated package is well below the level at which damage to the product could occur. We recommend you refrigerate the item as soon as you receive it and before the item is exposed to oxygen. It is the combination of heat and oxygen that causes the CFUs to weaken after prolonged exposure to heat. When developing probiotics, many manufacturers anticipate unplanned exposures to heat during transit and take great care to select hardy strains and overfill the capsules to ensure that potency is maintained as labeled.

It is also stated on our website that we strongly recommend selecting an expedited shipping method for refrigerated items, such as FedEx Standard Overnight or FedEx 2 Day, rather than selecting Free or Standard Shipping, which have a transit time of 2-6 business days. If you would like to return this item for a refund, please let us know, and we will be glad to email you a pre-paid return label. We apologize for the inconvenience.

Thank you,

Amanda
The Natural”


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Thenaturalonline.com is a merchant member
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