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RatingsRating
Store InformationStore Info
Full Rating Profile
  • The Great Cours The Great Courses Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4840 Westfields Blvd Chantilly, VA 20151
    • Contact: customerservice@thegreatcourses.com
    • Phone: 1-800-832-2412
    • Customer Support: 1-800-832-2412
    • Business Hours: n/a
    • Fax: 1-703-378-3819

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.90/10 6.90/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 8.65/10 8.65/10
    Customer service: Rating 9.15/10 9.15/10
    Return/Replacement policy: Rating 9.41/10 9.41/10

21,951 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2015-08-02

"Referring to the Experiencing Medieval Europe video, I was a little disappointed that it seems to be as much of a travelog as an educational video. So far (I'm only a few lessons into it), it's not much more than I would expect from travel show host Rick Steves."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"They delivered the goods; better than any college course I ever attended at the university. "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"The service is very good and the product is as advertised "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Shipped and delivered on-time.
Also, agreed to my request to reduce shipping cost, based on the order cost after a discount.
Great customer service and follow-up by email."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Prompt delivery. Have not yet listened to course."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"I am very happy with the courses I have bought from The Great Courses, especially some of the new topics they have added e.g Cognitive Behavioral Therapy. I hope they keep adding new topics"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Very happy with course. fast delivery."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"I was very happy with the selections I had purchased, and the quick delivery. I also like the advantage of having the courses on my portable electronic devices."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"The ordering was easy, the product arrived quickly, the course is interesting and informative. Great experience."


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Verified Customer
Rating 8/10
4/5
2015-08-02

"The website, delivery process, video quality is good.
The course presenter and content was not that great.
"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Prompt, efficient delivery"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Being retired it is a Great feeling to challenge myself and learn something new and also refresh my memory of classes gone by."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Appreciate the convenience of taking the course when & where I want to. At my own speed & have the courses taught by knowledgeable professors. "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Great course and instructor. Why didn't my college offer courses like this???"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"wonderfull ! everything that i expected."


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The Great Courses is a merchant member
The Great Courses participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.