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Stores > The CPAP People
  • The CPAP People The CPAP People Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      23237
    •  
    • BUSINESS HOURS
      9AM - 6PM M-F
      GENERAL PHONE
      888-494-4647
      FAX
      866-293-9890
    • SUPPORT EMAIL
      info@thecpappeople.com
      SUPPORT PHONE
      888-494-4647

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.44/10 8.44/10
    Shipping & packaging: Rating 9.64/10 9.64/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 9.17/10 9.17/10
Voice your opinion! Review The CPAP People by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-16

Excellent product and service

"Ordering online was easy & quick. Delivery arrived quickly."


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Verified Customer
Rating 8/10
4/5
2017-08-12

cpap water tank

"Only place that had the part. got it quicker than excepted. But, the box was completely water damage and so was the receipt. The tank was in a bubble wrap bag that was sealed at least and seemed to work fine. "


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Verified Customer
Rating 10/10
5/5
2017-07-30

Great service!

"Got my order within the 2 days I needed it and the product is exactly as described. "


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Verified Customer
Rating 10/10
5/5
2017-07-23

Great Customer Service!

"My husband ordered
Size Large masks, which were too big. I called Customer Service line for a return number, but the bright and courteous young lady who took my call helped me to return the too big masks and re-order mediums in one phone conversation. The new masks arrived in two days. Wonderful service! Thank you.
"


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Verified Customer
Rating 10/10
5/5
2017-07-20

Great company to do business with.

"There website, it was easy to find what I needed.
Customer service, they called me to confirm what I was ordering was correct before they shipped it.
Prices were very reasonable.
Shipping was fast.
This was my first experience buying CPAP equipment online, and I will be ordering from them again.
"


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Verified Customer
Rating 10/10
5/5
2017-07-15

Quick

"Easy as pie. Great to do Business with."


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Verified Customer
Rating 10/10
5/5
2017-07-14

Fast delivery | User-friendly site

"Fast delivery | User-friendly site"


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Verified Customer
Rating 10/10
5/5
2017-07-13

Great Experience

"Found exactly what I needed."


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Verified Customer
Rating 10/10
5/5
2017-07-09

CPAP on 12 volts

"I had to do without my CPAP for several nights while staying in a fire tower with only 12 volts available. I do have to unplug the refrigerator so that the batteries don't die before the sun comes up in the morning.
I got the converter 2 days before I expected it.
"


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Verified Customer
Rating 10/10
5/5
2017-07-04

Excellent Service

"After two negative experiences with other companies, I tried Cpap People. Their service was excellent, the products were as expected, and the delivery was on time. Will definitely use them again."


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Verified Customer
Rating 10/10
5/5
2017-06-30

Excellent!

"My order was all here and sent in a timely manner. "


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Verified Customer
Rating 10/10
5/5
2017-06-30

Very prompt service.

"Received product promptly. Even though ordered 1 wrong product. Spoke with customer service and reordered correct product and was told how to return wrong product. Very satisfied!!"


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Verified Customer
Rating 8/10
4/5
2017-06-28

Rare humidifier

"I was looking for a new tank for an old machine that I just use for travel. I had trouble finding it but finally saw it on the CPAP People. They had it and shipped it promptly and it works fine. Good deal."


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Verified Customer
Rating 10/10
5/5
2017-06-23

The sales rep knew the product line and exactly what was needed.

"I first queried a competitor who told me this product would not work, and clearly had no idea what a Resmed 560 called for. Fortunately I tried the CPAP People who were superb."


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Verified Customer
Rating 2/10
1/5
2017-06-22

Slow, is it ever coming?

"I still haven't received my order: mask & tubing. Without it, I'm not getting more than 4 hrs sleep a night from old equipment with holes in tubing (from my cats). I would have expected faster delivery and may not use this company again."

Rep reply posted Jun-23-2017

A rep from The CPAP People, TheCPAPPeople, has responded

“Complete CPAP masks by law require a prescription. The box, prescription on file was marked, but we have no prescription on file. We can sell this mask in two separate parts and when sold that way no prescription is required. Waiting to see if customer would like to do that or if they will send their prescription. This is a first-time customer.”


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