We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > The CPAP People

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • The CPAP People The CPAP People Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7439 Whitepine Rd
    • Contact: info@thecpappeople.com
    • Phone: 888-494-4647
    • Customer Support: 888-494-4647
    • Business Hours: 9AM - 6PM M-F
    • Fax: 866-293-9890

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

569 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-02-02

Poor quality

"I received the item I ordered including a 6' hose. The hose was stiffer than the one I was replacing ' It lasted two nights and split . It is now useless"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-02

Great service!!!

"The mask is a perfect fit - time for a good night sleep!"


Rating 2/10
1/5
2016-01-25

NEVER use this company. Horrible service!

"I ordered a mask to replace my broken one on January 20th. I'm in Tennessee and was promised it would take no longer than 2-5 days for shipping, more specifically two by the service rep. on the phone because Virginia is so close to me. I call 6 days later looking for my package and they tell me it is in Michigan and it must be the post offices fault and they can't do anything about it. They said just wait for it to get here and it could take a few weeks because of snow delays. I asked for another sent...not up north through a snow storm but down to Tennessee and they said no, that the same thing could happen again! These people lied, made a mistake and won't acknowledge it, and are now making me wait weeks for necessary medical equipment I need to sleep. They will not have my business or any of my family or friends ever again. Spend your time, money, and aggravation elsewhere!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-20

CPAP ORDER # 2049079

"Ordered 3 items Jan, 11/16 Plus size, nasal mask was recd standard size Jan 15/16 I did computer conversation with Shirley Jan 15/15 stating mistake was made by CPAC on size Shirley stated Plus size nasal mask will be put on mail next day with return tag WELL I recd correct plus size nasal mask today by FedEx to my door Jan. 20/16 with prepaid return for the wrong parts. I will be returning the standard nasal mask tomorrow
I was very impressed






shirl
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-13

nasal protector

"Item was easily found. Very easy payment program. Delivery Quick. Have recommended the sire to several people"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-10

"My order was filled quickly and in three days I received my package. Thank you for being so fast and a legit company. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-09

"See you in a few months Thanks"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-09

"Good product quality, fast shipping, ill be ordering again from your web...thanks"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-06

"Filled order promptly and accuracy was 100 % spot on."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-04

"My order can in perfect. Thank you "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-04

"I've dealt with them three times now and every time they were very easy to deal with. Very fast accurate delivery too."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-02

"Easy website to navigate, prompt delivery, reasonable price. Will definitely use them again."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-01

"I am very pleased with the CPAP People. My new headgear came in a timely manner and I am already using the product."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-31

"Even though my order was incorrect, they took immediate action and resolved it quickly with no debate. Very satisfied! "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-29

"This was the first I have had to purchase parts for my machine in a few years. Customer Service Rep I spoke with was 100% professional and cordial. My order arrived 2 days earlier than expected, and during the Christmas rush to boot! I will definitely be dealing here again! "


Ratings Calculation Change
Learn about Our Reviews

Share The CPAP People's store rating

The CPAP People is a Merchant Member! Learn more

The CPAP People is a merchant member
The CPAP People participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,638 merchant members.