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137 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","store_rating":"9.30","total_reviews":"137"}, "store");)
reply posted Jun-13-2013 
“Dear Alonaragoza,
Thank you for taking the time to provide us with your review! I am disappointed that your order arrived to you in this condition, as this is certainly is not our intention and want all our customer's orders to get to them in perfect condition.
Our distributor thoroughly packages orders so damage does not occur during shipment, however, it seems the order must have been put through harsh weather conditions while shipping with LTL company. We have been in touch with both our distributor and the shipping company regarding this matter and sincerely apologize about any frustrations and inconveniences this may have caused.
A customer service representative has been in touch with you personally regarding this matter and we hope we are able to provide you with a more positive customer experience. Please do not hesitate to be in touch with our customer service representatives available Monday through Friday 9am-5pm EST at 1-877-256-1645. Thank you again for taking the time to provide us with your review, as we truly love to hear about all customer experiences. Have a wonderful day!
Sincerely,
TheBathOutlet
www.thebathoutlet.com
1-877-256-1645 : 9am-5pm EST”
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posted Jun-09-2013 
![Share](javascript:share_rating({"review_body":"wish the products gave more details.","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/3026533#comment3026533","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"tanner10","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have bought several high ticket items from this merchant. Very pleased with the products shipped. Goods have arrived earlier than promised. Definitely a reliable bath outlet.","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2999571#comment2999571","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"camurao","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Service was great! A few of the items I had ordered did not work out. I followed the instructions to return the products and received a quick response; no problems with return. Very friendly staff and would definitely shop here again! ","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2988811#comment2988811","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"nat00","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had to return a towel bar because it wasn't quite what I wanted for my bathroom and it was made soooo easy for me. I received such courteous customer service which so throughly impressed me. I truly appreciated the way my return was handled.","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2966049#comment2966049","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"simonedancer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a beautiful floating sink that arrived promptly and in perfect condition.<br>Great customer service as well.","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2965643#comment2965643","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"SS1234","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The order arrived on-time and everything is correct in the box. It was very well packaged. We still need to install it but I'm sure it will be wonderful!","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2941453#comment2941453","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"VeronicaLawrenceInteriorDesign","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The selection of products was one of the best I'd found while searching for the perfect bath accessories for my space. The prices were fair and the product was received quickly and in perfect condition. Highly recommend....","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2928907#comment2928907","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"suej1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We are very happy with the towel hanger and soap dish we bought. Very good quality and exactly what we wanted. Came quickly, no problems!","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2905473#comment2905473","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"vkilburn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a product on the web site. Quick delivery but item was damaged. Customer service was extremely responsive and helpful and processed refund promptly. Great attitude and great attnetion to customer care. Thanks!","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2893005#comment2893005","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"AYD79","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Bathoutlet.com is an excellent retailer. Their website is great and my order was processed and shipped in a timely manner.<br>Unfortunately, the item I received was damaged, but their customer service department was incredible. They processed my refund immediately and notified me each step of they way.<br>I will have no problem recommending them to friends, and when I need another bathroom item, I will definitely order from them.","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2871433#comment2871433","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"bethmarques","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"perfect service.<br>placed my order and received it within a few days.<br><br>Home perfect could learn a lot from the Bath outlet!<br>will never order from home perfect again <br><br>Michael","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2863283#comment2863283","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"MichaelT2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good range of well-made products which are often unique to those you can find sold by other retailers.","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2788867#comment2788867","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"Scottie_MA","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Pleasant shopping experience, easy to use website with clear product photos & descriptions. Has a huge inventory of items, great prices, quick shipping and excellent customer service. I would highly recommend this site.","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2779229#comment2779229","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"janishaw","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This was my first purchase from The Bath Outlet. I ordered a small wall hung sink. The sink arrived well packed and in excellent condition. They sent out frequent emails to let me know the status of my order keeping me in the loop. It was delivered relatively quickly. I am happy with my sink and with The Bath Outlet.","link":"http:\/\/www.resellerratings.com\/store\/Thebathoutlet_com\/review\/2744035#comment2744035","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Thebathoutlet_com.jpg","store_name":"Thebathoutlet.com","username":"suneat","rating":"5"}, "single");){kind=link}
"My order came in a broken package. all the packaging was damp and mold. black mold spots I found on the sink. the cost of the sink was, among other things, $ 770!"