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"I ordered a pair of running cleats from on December 29, 2013. I have called them and wrote them e-mail messages and no body ever got back to me. I have since wrote them and called them again to cancel my order on Jan 26, 2014 and once again nobody got back to me to acknowledge that my order is cancelled. It sounds like the warming store takes care of the orders they can ship out but does not tell anybody that they are out of something and just leaves them hanging on without any communication. I will never order from them again!!!!!"
"I ordered the warming gloves they worked for about 1 week the the right glove stopped working. I have called and left messages 3 times and have not received a reply."
"Awesome! Love the heated gloves and great customer service!"
"Everything was as good as advertised! Quick delivery!"
"All fine, as advertised.I like their understanding that e-mail is not secure, and so they only echo the credit card company name in the confirming e-mails.Their paper confirmation enclosed with the shipment does not state prices and total cost. I'd prefer that it did, to match up to my credit-card statement. And it looks a bit odd, that they cut out my name form that confirm, to use as a mailing label. But no actual problem with the later issue.Incidentally their PolarEx cold-weather hoods are very warm, more so than Seirus Hoodz, because their long length folds up to form the face-mask part as a dual thickness, also making for more flexible fitting. But for variable winter use -- pretty much everything except downhill or sitting still in a hunting blind -- now I prefer a separate hat and neck gaiter. You can get each piece exactly as you want it, and they are easier to adjust between changes in activity level. Regards."
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