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Ratings & Trust

Your trust is our top concern

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Full Rating Profile
  • The Tub Connect
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

2 Customer Reviews

Rating 10/10
5/5
modified review posted

"Despite the absence of reviews online, I decided to give these guys a try because they had a great price. My credit card was billed almost immediately but they shipped almost as quick. The delivery (by ESTES) was scheduled for 1/16/15 between 10 and 3, so I had to take the day off. I was sorely disappointed when the item was misplaced and was not delivered. I contacted ESTES first and then the seller. I must call it great damage control by both parties. I just received my clawfoot tub (1/23/15) and I am very pleased, even though I had to take another day off to receive the package. I ordered the chrome waste and overflow that you cut to length and I will not hesitate to order from them again. Very quick processing and shipping with the 1 hiccup on the delivery. Great customer service."



Rating 10/10
5/5
modified review posted

"Buying from a company that (at the time) wasn't on resellerratings felt like jumping blindly off a cliff, but I emailed customer support to discuss the length of their promo sale, and was relieved by a prompt and non-computer-generated response from a real person. I ended up buying a vanity set for ~$500 from them, and even though the build quality was as expected (particleboard, metal, and porcelain), the set was COMPLETE - mirror, faucet, side cupboard, vanity, sink, drawers, etc!!

The shipping estimated date was dead on, the purchase invoice included a tracking number, and I even managed to save a few bucks with a promo code for 5% off. THEY ARE A LEGIT AND VALID COMPANY, NOT A FLY-BY-NIGHT SCAMSHOP.
"


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