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614 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","store_rating":"9.32","total_reviews":"614"}, "store");)
reply posted May-19-2013 “We have contacted the customer and offered a full refund or exchange, at no cost to him. As a reseller, we do not open factory sealed packages, so while it is extremely rare, it is possible for a defective product to end up in a customers hands. When this happens, we offer a free exchange or full refund, including shipping costs. As for shipping times, the order did ship on the posted schedule, as promised. We are closed on the weekends, but we do check emails even during off hours.”
reply posted May-15-2013 “Hello: Thank you for your review. It sounds like this customer is having issues with the product they purchased, not the service you received. Anyway, we have contacted the customer to help solve the technical issues with this microphone. We also sent a link to our page where folks can post product reviews.”
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posted May-20-2013 
![Share](javascript:share_rating({"review_body":"Headphones came in just days as stated. Package tracking was useful. Packaging was new. Everything went smoothly. ","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2888837#comment2888837","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"yomama fintz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"so far so good, just ordered an extension cord for this mic","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2885731#comment2885731","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"iminsync","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased factory refurbished, full-warranty Audio Technica noise cancelling headphones from Sound Professionals because it seemed like a great deal (almost 50% off the original price). Unfortunately, it was defective straight out of the box. The left ear produces almost no sound, and the noise-canceling capabilities is non-existent (probably because of the defect).<br><br>Edit:<br>I originally gave the merchant 2 stars, and was contacted just hours after posting the review (on a Sunday!). They offered me a solution to my problem. The Sound Professionals has excellent customer service, and I can't ask for more than that. I would definitely recommend this merchant.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2875817#comment2875817","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"qrious","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"easy to shop and quick delivery","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2871525#comment2871525","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"Hogdal","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great experience. Would not hesitate to purchase from again.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2869255#comment2869255","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"subbanator","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They got the order wrong to begin with, and there was some confusion about what had happened. But then customer service acknowledged the mistake and sent correct order immediately, and quickly. Overall, a good experience. Anyone can get good ratings when all goes well. But Sound Professionals acknowledged a mistake quickly and fixed it, and that's impressive.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2868017#comment2868017","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"mcmunger","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good prices and fast shipping.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2866415#comment2866415","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"TLM1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very satisfied with my experience purchasing from The Sound Professionals. The item shipped on time and arrived in great condition. Not to mention I got the item for a price that could not be beat by any online seller as well as music shops in my area. The mod makes my set of cans ideal for what I needed.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2853089#comment2853089","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"ECSUALUM","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My mic was hardly picking up ANYTHING the first day I used it in court. Used it today at a depo and THERE WAS NO AUDIO! I'm going to try something different tomorrow and see what happens. I LOVE the fact that I don't have to worry about a battery, but a little disheartened at the quality.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2852495#comment2852495","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"gkmaycsr","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very prompt and excellent customer service!","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2848663#comment2848663","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"Dmjjreid","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Orders are completed with tracking info. A very important feature for resellers. A very good customer service too.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2848137#comment2848137","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"admin-666","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great products, easy-to-use website, fast delivery.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2846819#comment2846819","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"cpossell","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got just what I wanted. The mod is fantastic and the headphones sound great. You guys definitely deserve the name, professionals.","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2844211#comment2844211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"brandonornelas13","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The people at Sound Professionals solved my problem. ","link":"http:\/\/www.resellerratings.com\/store\/The_Sound_Professionals\/review\/2835751#comment2835751","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Sound_Professionals.jpg","store_name":"The Sound Professionals","username":"jim-884","rating":"5"}, "single");){kind=link}
"Friendly and fast communication. Package arrived safely. Thanks for the smooth transaction. "