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posted May-22-2012 “We have sent an email to the customer with his tracking information. For the fastest response, requests such as this are better sent directly to us at customerservice@soundprofessionals.com.
This order was placed on 5-14-12 and shipped on 5-16-12 and the tracking # has been emailed to the customer. The shipping method that was selected was described on the website as:
“USPS First-Class International Mail - (for non time-critical shipments) - No tracking available”
This shipping method does not provide tracking door to door. It will track while in the USA, but it does not continue once it leaves the USA. There is no departure scan when it leaves the USA. This means that seeing no tracking updates does not mean the shipment is “stuck” somewhere. It is not uncommon for these shipments to take a few weeks to arrive at their destination. If a shipment does not arrive 30 days after the shipping date, the shipment is considered lost and we can file an insurance claim and reship the order.
For future reference, we do offer faster, fully trackable shipping methods like Priority mail, Express mail and UPS options. These are better choices when someone needs speed and tracking for their shipment.
If anyone has any questions, please let me know.
Best Regards,
Chris Carfagno
sales@soundprofessionals.com
www.soundprofessionals.com
The Sound Professionals, Inc.
3444 Sylon Blvd
Hainesport NJ, 08036
800-213-3021
609-267-4400
609-267-0054 fax”
"Hard to answer as I have not recieved the microphone and reciever that I ordered-order no. MAS136635 - comming by least expensive UPS method-please confirm if you can-D Ratcliff(May 22,2012)
"