We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 1.67/10 1.67/10
    Chance of future purchase: Rating 1.79/10 1.79/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 1.25/10 1.25/10
    Return/Replacement policy: 0.00/10

42 Customer Reviews

Rating 2/10
1/5
modified review posted

"Much like another reviewer, I've ordered before and had no problem. Recently, though I ordered a small vial of Faberge's "Tigress" which they had to "decant". What a joke. It isn't even remotely close to Tigress. I remember Tigress well, I wore it. So glad I ordered just a small amount because I'm tossing it. Smells like powder and nothing else."

modified review This review was modified by xam15 on August 04 2014 08:43:07 PM


Rating 2/10
1/5
modified review posted

"For the record, I have been a customer of the Perfumed Court since 2007, give or take a year. I have spent a lot of money with them over the years, and until recently have had excellent experiences with my purchases. But my last two orders have been troubling - especially one I received today.
The previous order from a few months back was for a sample of Nasomatto Nuda. A week after the order was paid, I had received no order confirmation. After writing them, I received a reply some days later. Sorry, they said, we are out of stock on that item. We can send you a substitute that is similar or you can wait until we have a new supply. No offer of a refund. I had to send multiple emails before I finally received a refund. This was all troubling (who wants a substitute?... and, the Nuda was discontinued - there would be no "new supply"), but not the end of the world. I did get the refund.
Today's order is a different matter. I ordered .5ml Amouage Homage Attar. Pricey stuff. I have on hand Amouage Tribute, Al Shomoukh, and a small sample of the Homage. I know these products well, through years of use. I knew right away something was wrong - the pale yellow liquid was the consistency of water - like a regular perfume. But Homage is an attar - it is an oil, with a thick, slow-moving consistency. Not so the vial I received: (1) It is like water (2) It is pale yellow, where my original ample is thick orange (3) The scent is similar, but far less strong, and it does not last like the original sample.
It is clear to me that the Homage I received has been diluted with alcohol. I don't like losing the money on this, but much worse is the feeling of being cheated, of being led to believe I am buying a beautiful attar, and then getting a ghost.
I am sad to see Perfumed Court come to pieces like this, and will go elsewhere for samples in the future.
"

modified review This review was modified by taken-for-a-ride on August 18 2014 08:16:40 AM

Rating 4/10
2/5
modified review posted

"Be prepared to wait 2-3 weeks to receive your order. This place is understaffed. The company split up and the other members now work at Surrender to Chance which has much better customer service and reasonable delivery times. The Perfumed Court used to be a great place to get samples but now it's very disappointing. "

modified review This review was modified by drstrangeglove7 on July 01 2014 10:52:51 AM

Rating 2/10
1/5
modified review posted

""Dear -------,
Unfortunately, your order seems to be lost. In this case there is nothing we can do because you are an international customer and your order was too small for us to insure. I am very sorry. I wish I could do more to help you. Thank you for your understanding."

So basically I'm 30 dollars (not that small an amount) out of pocket, and that's my fault somehow. Do not buy from these scammers.
"


Rating 2/10
1/5
modified review posted

"I just received my order from The Perfumed Court and can't say I was disappointed in the fragrance of the three samples I ordered. They seem to smell the same as the original fragrances and, although not as strong, do seem to last a decent length of time. What I was disappointed in was the size! I should have thought about the size of milliliters before ordering. The vials and spray bottles are very small and when you calculate the price per ounce, you would pay less for the real thing! Not being a metric country, I think it is difficult for us to imagine the size of 1 ml. I believe The Perfumed Court is betting on this! If you want to "sample" a new perfume before spending a large sum of money then this place might be for you, but not if you are looking for a "great deal" on perfume. Besides, if you will ask at perfume counters in department stores most of them will be happy to give you the same small vial of the perfume you want to try for free in hopes of gaining a new customer."

modified review This review was modified by SCri on June 23 2014 05:33:18 AM

Rating 2/10
1/5
modified review posted

"I had my doubts about this site to begin with because it does not look professional at all. I work as a journalist for an international news organization in Washington DC and I love perfumes, and seek out hard to find ones. I took a chance with TPC because they had scents I really wanted to try. Let me be PLAIN.....I NEVER RECEIVED MY ORDER. I'm still trying to figure out what to do, but most likely I will file a complaint with BBB and file a dispute with my bank over the charge. I recommend that others file a complaint with the Better Business Bureau, as well, or Stopfraud.gov for fraudulent companies selling...nothing? on the internet."

modified review This review was modified by Ilonavon on June 10 2014 02:34:10 PM

chronicbuyer's Avatar
Down Under
Rating 10/10
5/5
modified review posted

"I am very puzzled by these negative reviews- I bought from The Perfumed Court for the first time recently, and had no problems at all. The items were packed and shipped in a fairly timely manner, and tracking was provided (I'm an international buyer). The samples came to me packaged well- absolutely no broken vials, and they got my order correct. I doubt anything I have purchased has been watered down since one of the samples has lasted hours after I washed it off my wrist. I bought from TPC before reading the reviews here and I was honestly terrified that something might go wrong, but look how it turned out!

I guess the only negative is that the prices are extremely high, but that's only to be expected.

I placed another order again today. If that one goes wrong at all, I'll return and review. P.S. I haven't been paid by The Perfumed Court to write this review. I'm just an ordinary first-time buyer who was anxious about my transaction and came out completely unscathed!
"

modified review This review was modified by chronicbuyer on April 02 2014 11:07:17 AM

Rating 2/10
1/5
modified review posted

"I ordered a 1.5ml of L Wren Scott perfume. I was surprised that they said they had tons of this item in stock. When I received the order I opened the package and found a cheap bottle looking nothing like the original perfume bottle and the scent smelled just as cheap I am out $80.00. Naturally, I called an no answer so I left them an email. I should of read the reviews before I purchased this item...Folks, they are a rip-off.

For those out there that have written positive reviews your full of crap.
"

modified review This review was modified by drchristna on March 24 2014 05:22:03 PM

Rating 10/10
5/5
modified review posted

"I am getting ready to place another order with the Perfumed Court. Over the years I have ordered various fragrances and sizes and have always received the correct order. My recent order was a bit slow (very slow) however, customer service did everything possible to rectify it. I will continue to use them as I love being able to test a fragrance and the prices are reasonable.
No, The Perfumed Court DID NOT ask me to write this review.
"

modified review This review was modified by IvyChanel on January 03 2014 06:18:16 AM

Rating 2/10
1/5
modified review posted

"I don't usually write bad reviews, but my experience with The Perfumed Court was absolutely dismal. The customer service was disgusting to say the least and the amount of times I received the wrong scent or half filled vials can not be counted on my hands. I would not recommend this shop at all, please find some where else to buy perfume!"

modified review This review was modified by laurahalberg on November 29 2013 06:43:02 AM

Rating 2/10
1/5
modified review posted

"I had a very bad experience with this shop. I ordered four decants, one of them smelled very strange, it was by no means the authentic fragrance( a perfume from Amouage) but a totally different scent. I wrote to the customer service and got an unfriendly mail, they were not wiling to compensate me for this scent which was something else than the well- known perfume I ordered.
Even one of the three other decants smelled a bit strange, very weak, with strange headnotes.

I order decants on a regular basis, at other stores and have never had such an unpleasant experience and such an unfriendly customer service.

I will never order again fom this site. No, thanks.
"

modified review This review was modified by Jenta on October 21 2013 01:14:29 PM

Rating 2/10
1/5
modified review posted

"This place is a total joke!!!!! The fragrances are imitation and junk. They smell watered down and cheap. I voiced my concerns to Tisha and she blows you off.....tells you are authentic. DO not buy from here if you want authentic fragrance and the customer service is nonexistent! SCAM!!!!"

modified review This review was modified by islandgirl97 on July 24 2013 10:08:15 PM

Rating 2/10
1/5
modified review posted

"Scam Artist!!! I ordered my favorite Tokyo Milk perfume, what they sent me was not even close. Not only did it not smell right but I was allergic to it, rash, sneezing and water eyes. I contacted them and didn't hear back, so I contacted Tokyo Milk. According to Tokyo Milk this company is not an authorized reseller of their products. That means that the perfumes The Perfumed Court sold me are fraudulent. Two weeks after my first email to The Perfumed Court I requested
a full refund, including what I learned from Tokyo Milk. Then all of a sudden Tisha was writing and calling me because she wanted for me to send the product back, too late I had already sent it to Tokyo Milk so they can use it as evidence of your fraud. I have also reported them to the Better Business Bureau.
"


Rating 10/10
5/5
modified review posted

"
I have placed many, many orders with The Perfumed Court (14 since about 2007). My orders have included mini sizes produced by the manufacturers and decants. I can't recall experiencing any problems with my orders (save for an evaporation issue with some vials, which I don't believe they use anymore). My last order was a little slow to ship but everything arrived within about three weeks of my order, carefully packaged as usual. I have never had any cause to believe that their product is anything other than genuine and unadulterated perfume - I have frequently purchased decants of fragrances I have previously tried or conversely purchased a full bottle from an authorised retailer after sampling from TPC and can confirm that everything I have received from TPC has been as expected. It should be borne in mind that formulas change before anyone suggests that a fragrance they are familiar with doesn't smell as it should.
I note that a number of the reviews below are similar in tone and style and, on the basis of the good service I have received over the years, I suspect that a number are authored by the same individual. The forums at Basenotes are a useful place to look for information about trusted decant services.
"


Rating 10/10
5/5
modified review posted

"I have never had a problem with this company. I have used it probably four different times and received satisfactory service and products. Was shocked to see all the negative review and wonder if they are for real or if something recently has changed. The company i see in these reviews is definitely not the company i have used with success many times (4) in the past"


The Perfumed Court is not a merchant member. If you're this merchant, learn more!

The Perfumed Court is not a merchant member
The Perfumed Court does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »