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"The Perfumed Court has always done a great job of getting my orders filled quickly, and they been helpful answering my questions. They are great!"
"I don't know why there are so many negative reviews. I regularly order from them (maybe 5-10 different decants every 1 or 2 months, usually when they have a sale), and I've never had any trouble. It does take about 2 weeks to receive an order, but I expect that for a bunch of decants. Any other decant site I've used has less selection or a higher price. I had one problem once where a discount code wasn't showing up, and customer service was very prompt in getting back to me using their ticket system. Maybe they've improved their system since the past, or maybe people only post to this site when they have a problem. Either way, I've had several good experiences with this site. "
"I found this site and I was so happy. I was able to buy my grandmas fav perfume from when she was 20! now me and grams order a sampler pack every month for our monthly visit to try. It makes our time togetherso much fun. She looks forward to it. She wont even open it until I get there. Thanks Ive been a regular for the last 6 months"
"I just received my first order from The Perfumed Court. I purchased Aventus by Creed at 70% less than Saks Fifth Avenue's price. I love it! It's the "real thing"! I received my order with in 8 days. I'm so happy I found this company. "
"I just received my order from the Perfumed Court, and all the items were authentic, correctly labeled and well-packaged items in the sizes ordered. I am happy to have had a positive experience as a first-time buyer, and will continue to order from them as long as I have experiences like this. I am just happy to be able to get my favorite scents in small amounts at a price I can afford!I read the reviews here after my order and was a little concerned, but my experience has been good.The Perfumed Court did NOT ask me to write a review."
"As a writer, I hate the fact that people only feel motivated to leave reviews when something goes wrong. Nobody asked me to write this, but I feel I must jump in here. I was VERY worried when I placed my order last month after finding all these negative reviews.To my great relief, my order arrived fast and it was BEAUTIFULLY packed. They made it here to the Middle East unbroken and well-padded. There were even little candies in the bag, as others have noted. As for quality, I have tried a couple of the originals, and the decants I bought smelled the same... and I have been enjoying them tremendously. True, some of the sizes are very small - that's why they're called samples. They tell you exactly how much you're getting when you buy them.Obviously, one positive experience doesn't mean they'll never mess up an order. But I think if others left their positive experiences here as well, the balance might tip a little in this company's favour.These are fragrances that I could never have afforded to buy and ship any other way. I will be going back to The Perfumed Court's site again soon to buy larger sizes of some of the ones I just wanted to try."
"I ordered some of the aqua de parma frags as there are quite a few of them. I ordered one of each.... but they sent me 4 duplicates: fig de amalfi .... so I got 4 times the amount I wanted of one and they left off 3 of the ones that I did order. I had to take the viles out of the plastic to read the names on the vile and in so doing i "voided" the return possibility. The woman was more concerned about her sons bar mitzvah than my order..... I shant do business with them any more and I have done a lot in the past. Now I deal with twisted lilly and decantshop. Good folks."
"I usually do not have the time to write reviews, but this company deserves the effort and not in a good way. It is a shame that I did not read this ratings before placing an order. I ordered some perfume samples and almost a week later I receive an e-mail saying that one of the fragrances was out of stock. The choices were to replace it, to refund just the value of that fragrance or to wait until it came back in stock (no estimate of when that would happen) and then they would sent to me the whole order. I asked for a full refund and this is the e-mail I received:"Your order is decanted and ready for shipment which is why we cannot issue a full refund. We can either replace the fragrance, put your order on hold or refund you $3.00 for the Jo Malone Amber & Lavender. We apologize for the inconvenience. We greatly appreciate your considerable patience and your patronage of The Perfumed Court. Have a fragrant day!" It will not be a fragrant day, will it Perfumed Court, but rather a smelly one. After they take your money there is not much effort to solve your problem. I will never buy from them again."
"Much like another reviewer, I've ordered before and had no problem. Recently, though I ordered a small vial of Faberge's "Tigress" which they had to "decant". What a joke. It isn't even remotely close to Tigress. I remember Tigress well, I wore it. So glad I ordered just a small amount because I'm tossing it. Smells like powder and nothing else."
"For the record, I have been a customer of the Perfumed Court since 2007, give or take a year. I have spent a lot of money with them over the years, and until recently have had excellent experiences with my purchases. But my last two orders have been troubling - especially one I received today. The previous order from a few months back was for a sample of Nasomatto Nuda. A week after the order was paid, I had received no order confirmation. After writing them, I received a reply some days later. Sorry, they said, we are out of stock on that item. We can send you a substitute that is similar or you can wait until we have a new supply. No offer of a refund. I had to send multiple emails before I finally received a refund. This was all troubling (who wants a substitute?... and, the Nuda was discontinued - there would be no "new supply"), but not the end of the world. I did get the refund. Today's order is a different matter. I ordered .5ml Amouage Homage Attar. Pricey stuff. I have on hand Amouage Tribute, Al Shomoukh, and a small sample of the Homage. I know these products well, through years of use. I knew right away something was wrong - the pale yellow liquid was the consistency of water - like a regular perfume. But Homage is an attar - it is an oil, with a thick, slow-moving consistency. Not so the vial I received: (1) It is like water (2) It is pale yellow, where my original ample is thick orange (3) The scent is similar, but far less strong, and it does not last like the original sample. It is clear to me that the Homage I received has been diluted with alcohol. I don't like losing the money on this, but much worse is the feeling of being cheated, of being led to believe I am buying a beautiful attar, and then getting a ghost. I am sad to see Perfumed Court come to pieces like this, and will go elsewhere for samples in the future."
"Be prepared to wait 2-3 weeks to receive your order. This place is understaffed. The company split up and the other members now work at Surrender to Chance which has much better customer service and reasonable delivery times. The Perfumed Court used to be a great place to get samples but now it's very disappointing. "
""Dear -------, Unfortunately, your order seems to be lost. In this case there is nothing we can do because you are an international customer and your order was too small for us to insure. I am very sorry. I wish I could do more to help you. Thank you for your understanding." So basically I'm 30 dollars (not that small an amount) out of pocket, and that's my fault somehow. Do not buy from these scammers."
"I just received my order from The Perfumed Court and can't say I was disappointed in the fragrance of the three samples I ordered. They seem to smell the same as the original fragrances and, although not as strong, do seem to last a decent length of time. What I was disappointed in was the size! I should have thought about the size of milliliters before ordering. The vials and spray bottles are very small and when you calculate the price per ounce, you would pay less for the real thing! Not being a metric country, I think it is difficult for us to imagine the size of 1 ml. I believe The Perfumed Court is betting on this! If you want to "sample" a new perfume before spending a large sum of money then this place might be for you, but not if you are looking for a "great deal" on perfume. Besides, if you will ask at perfume counters in department stores most of them will be happy to give you the same small vial of the perfume you want to try for free in hopes of gaining a new customer."
"I had my doubts about this site to begin with because it does not look professional at all. I work as a journalist for an international news organization in Washington DC and I love perfumes, and seek out hard to find ones. I took a chance with TPC because they had scents I really wanted to try. Let me be PLAIN.....I NEVER RECEIVED MY ORDER. I'm still trying to figure out what to do, but most likely I will file a complaint with BBB and file a dispute with my bank over the charge. I recommend that others file a complaint with the Better Business Bureau, as well, or Stopfraud.gov for fraudulent companies selling...nothing? on the internet."
"I am very puzzled by these negative reviews- I bought from The Perfumed Court for the first time recently, and had no problems at all. The items were packed and shipped in a fairly timely manner, and tracking was provided (I'm an international buyer). The samples came to me packaged well- absolutely no broken vials, and they got my order correct. I doubt anything I have purchased has been watered down since one of the samples has lasted hours after I washed it off my wrist. I bought from TPC before reading the reviews here and I was honestly terrified that something might go wrong, but look how it turned out! I guess the only negative is that the prices are extremely high, but that's only to be expected.I placed another order again today. If that one goes wrong at all, I'll return and review. P.S. I haven't been paid by The Perfumed Court to write this review. I'm just an ordinary first-time buyer who was anxious about my transaction and came out completely unscathed!"