The Neat Company Reviews - neat.com Ratings at ResellerRatings

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neat.com

Computer Hardware & Software

Rating 7.50/10 30 reviews

7.50/100
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All Customer Reviews (30)


Rating 6/10 3/5
modified review posted Jun-12-2013

"I haven't received my product yet, so I don't have an opinion to share."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Great product. Such a time saver. Easy to use. We love it!"

Rating 10/10 5/5
modified review posted Jun-11-2013

"Greate product, it is a must have for home use. How many times have you throw away that recipe or lost a business card. I also use it for my small home business. It is so fast and you can keep all of your receipts a touch of one click of your computer.
Randy"

Rating 10/10 5/5
modified review posted Jun-10-2013

"It is a real pleasure to own this devise. I love to keep my paperwork organized and this is a great thing to have to be able to keep all those records. The only improvement I would like to see is if it was wireless so I don't have to plug it into my computer."

Rating 6/10 3/5
modified review posted Jun-10-2013

"I helped my boss purchase this because I am moving and will no longer be able to scan documents/ have contacts available for her whenever she needs them.......She thinks that the system is frustrating though because she still has to edit a ton of information to be able to find said files again by what she would title them as. I think the system is great, just not the right thing for her."

Rating 10/10 5/5
modified review posted Jun-10-2013

"Neat delivers exactly what they say they will"

Rating 10/10 5/5
modified review posted Jun-10-2013

"The service was quick and convient and I accomplished my goal upon receipt of the product."

Rating 10/10 5/5
modified review posted Jun-10-2013

"Easy to use. Much easier than my Fujitsu Snap Scan.

The order arrived quickly. "

No Avatar
Middle Tennessee
Rating 2/10 1/5
modified review posted Jun-10-2013

"Installed the Neat software and have scanned in business cards. Signed up for the 30 day free trial on cloud and only complaint is that it synced 29% and stopped. Can't view on other computers what's their. If I can't sync, probably a waste of time. Sent e-mail to them and no response. I do most of my work while they are closed, there hours are not friendly. "

No Avatar
Arlington, VA
Rating 10/10 5/5
modified review posted Jun-10-2013

"I have used the Neat Company for over a year now. I have moved over from windows to Mac and the transactions was seamless using Neat iCloud."

Rating 10/10 5/5
modified review posted Jun-10-2013

" the scanner really does work."

Rating 10/10 5/5
modified review posted Jun-09-2013

"Awesome...just AWESOME!!!!!"

Rating 8/10 4/5
modified review posted Jun-09-2013

"Neat Verify could be great, and could be a very compelling reason to continue monthly membership, if only it was as accurate as you advertise it to be: "99%." Even 95% accuracy would be a big improvement!

Part of my experience over the past 2+ weeks: I've used Neat Verify to input about 150 receipts, and: 15+ receipts didn't register in the system (often The Home Depot receipts), 15+ receipts contained errors re date [of purchase], 15+ receipts contained dollar-amount errors. Plus various other data entry errors.

Most important is that Neat Verify would be very well advised to log and include the actual photo / scan of ALL, 100%, of receipts it is given/sent, including those it has a problem with. This way, at least the system can be trusted to inform the user (me) of any problem with a particular receipt. But when the receipt 'disappears' altogether, as if it had not been scanned or snapped with 'Neat Verify ON,' it becomes a very risky proposition – a great liability – when the 'vanishing' receipt in question is $200, $1,000, or $5,000, for example. Those of us with many receipts to enter (over a day, a week or a month) want to be certain that ALL receipts are logged, no matter if Neat cannot completely 'read' the data contained on a certain receipt. The exclusion of even one receipt forces the user to painstakingly inventory one's full stack of receipts to find the one or two or three that have mysteriously gone AWOL. Do you see what a pain this is?

Suggest: Program the software to force-include ALL receipts it is sent via Neat Verify / iPhone, etc. Alternatively, alert the user (with a photo) of ANY / ALL receipts rejected by the system, so that he/she may be alerted to such entry error(s).

Believe me, this should be a Priority Fix for Neat Verify. It's a glitch that those of us with many receipts to enter cannot do without. If you want Neat Verify to represent a genuine time-saver for users: a must-have service that is happily purchased month after month after month, make this fix as soon as you can.


Most and best,

Ted Poulos
tdgp@me.com"

Rating 10/10 5/5
modified review posted Jun-09-2013

"This has made a wonderul difference in my life since I could never find my documents and receipts in a timely manner. Now everything is at my fingertips. Thank you!"

Rating 6/10 3/5
modified review posted Jun-08-2013

"Won't hook to quick books and tech was not very helpful. "

 
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