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Stores > The Natural

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • The Natural The Natural Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

586 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-01

Speedy Delivery & Great Customer Service!

"Love this company! They do a great job packing and shipping the products. My items always come wrapped and with an ice pack to ensure they stay at the proper temperature. Customer Service was also top notch when I called with a few questions."


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Verified Customer
Rating 10/10
5/5
2016-01-31

"They had what I needed.
So I efficiently proceeded to make time
By ordering online.

My order arrived as directed in three days sharp on time.
Postage was free. What more can you expect from a great company ?
"


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Verified Customer
Rating 10/10
5/5
2016-01-31

The Natural of Course!

"Great prices, great service, and you earn points off future orders."


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Verified Customer
Rating 10/10
5/5
2016-01-30

"Excellent service and prompt delivery."


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Verified Customer
Rating 10/10
5/5
2016-01-21

Great quick delivery

"Delivery came faster than I expected it to. It was our first order and we will definitely be making more. "


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Verified Customer
Rating 10/10
5/5
2016-01-21

Dreaming.......!

"I was recently gifted a small bottle of Knieppe's bath oil for sleep, and I slept! I never sleep!
I was so impressed, I ordered a full size bottle. I love it, and I am truly sleeping better than I have in a very long time.
Service from The Natural was excellent. The package arrived in about 2.5 days even though I ordered it over a weekend and delivery wasn't expected for about a week. I was very happy about that!
"


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Verified Customer
Rating 10/10
5/5
2016-01-13

New customer

"Product as advertised and shipped quickly. Will do business again."


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Verified Customer
Rating 10/10
5/5
2016-01-13

Perfect price and platform!

"The website was easy to use. The item I ordered was also 40% off. Will be back! "


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Verified Customer
Rating 10/10
5/5
2016-01-13

Another fine experience

"I have never had a problem with The Natural"


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Verified Customer
Rating 10/10
5/5
2016-01-12

Easy shopping!

"Easy to use website, product arrives when promised, and loyalty points. Great!"


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Verified Customer
Rating 10/10
5/5
2016-01-11

"I'm a return customer. The Natural is the only place I go for my supplements. Lightning fast service, and only occasionally are they out of stock. They carry brands I can't find elsewhere. Happy camper!"


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Verified Customer
Rating 10/10
5/5
2016-01-11

"Fast shipping, great product!"


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Verified Customer
Rating 10/10
5/5
2016-01-11

Easy, fast, reliable!

"Thank you for your prompt response to my order request. It came timely and all is in order."


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Verified Customer
Rating 2/10
1/5
2016-01-11

"They did not have the product I purchased in stock which they advertised it was in stock.
I had to cancel the order.
"

Rep reply posted Jan-13-2016

thenatural, The Natural rep has responded

“Hello,

Thank you for your post. We apologize for the issues that you have experienced while ordering. Unfortunately, sometimes the manufacturers discontinue their items, and therefore we are no longer able to carry them. Also, there are occasions when items will unfortunately be placed on a manufacturer backorder. If we are normally able to receive in the item from the manufacturer within 1-2 business days, which is the same amount of time as our order processing time, then we will show the item as in stock. Once we order from the manufacturer, then we may find out that it is on manufacturer backorder. We apologize for any inconvenience that may have been caused to you by this.

Thank you,

Amanda
The Natural”


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Verified Customer
Rating 10/10
5/5
2016-01-05

"Received all items. The items that were needed to be cold were still cool. Happy with delivery."


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The Natural participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.