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Ratings Rating
Full Rating Profile
  • Rating 10.00/10 231 reviews

    10.00 / 100
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    The LensDepot.com LLC is not a merchant member
    The LensDepot.com LLC does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • The LensDepot.com LLC contact information

    • Address: 2785 Wrights Road Suite 1101
    • Contact: sales@thelensdepot.com
    • Phone: 407-964-1075
    • Customer Support: 407-964-1075
    • Business Hours: 9-5 Mon-Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 234 Customer Reviews

Rating 10/10
5/5
modified review posted

"Absolutely idea way to rent equipment. Easy, affordable, and convenient! They will definitely be my only go-to place for equipment rentals.Thanks for doing what you do! :)"




Rating 10/10
5/5
modified review posted

"Excellent equipment and easy to rent/return for a local. Will definitely use again in the future."


Rating 10/10
5/5
modified review posted

"Excellent equipment, service on-line and in person, and excellent rental price. This was 1st time
renting, I picked up the order promptly, and was able to make quick return change through shipping, everything was excellent. This will be my go-to for rentals in the future.
"

modified review This review was modified by jantenney on September 28 2012 01:14:44 PM

Rating 10/10
5/5
modified review posted

"Have dealt with multiple times, and will continue to use them for my lens rental needs.

Gear is top notch and in great condition.

Customer service is stellar - FedEx missed my delivery for some reason, and before I even knew it, they had called both FedEx and me to arrange pickup and extended my rental period to accommodate for the hassle.
"


Rating 10/10
5/5
modified review posted

"Everything went smoothly; from the order, to the verification, to the pickup/drop-off. "


Rating 10/10
5/5
modified review posted

"This is the second time I have used The Lens Depot. Their equipment is great, the ir prices are great and their service is top notch."


Rating 10/10
5/5
modified review posted

"A wonderful experience, renting from theLensDepot as a first timer. They totally caught my goof ordering the wrong lens with a specific attachment, corrected it with me immediately and all was well. Everything arrived on time for my event, neatly packaged, and the process of returning was just as simple. I will definitely be using them in the future."


Rating 10/10
5/5
modified review posted

"I was extremely pleased with my rental. The communication with the staff was superb, and the lens arrived well packaged. I lost the lens cap someplace along the way, and they charged a very fair $10 replacement fee. I wouldn't hesitate to rent from them again in the future."

modified review This review was modified by annerk on June 22 2012 03:44:16 PM

Rating 10/10
5/5
modified review posted

"The Lens Depot is extremely knowledgable , proficient and timely with all of the orders that I have placed with them over the last 3 years. The equipment always arrives on or before promised and it is packed well. I am extremely pleased with every order that i have placed."


Rating 10/10
5/5
modified review posted

"The Lens Depot.com is one of the best online camera rental retailers. Equipment is top-notch, service is extraordinary and the owners are genuine and friendly. I have rented cameras and lenses from then since 2009 and have always been pleased. I have recommended them to many friends."


Rating 10/10
5/5
modified review posted

"This was my first experience renting equipment and it was extremely positive. I received emails throughout the process letting me know the status of the order and shipment, and reminders about the return shipment date. I am more willing to look into renting in the future because The Lens Depot made it so easy."


Rating 10/10
5/5
modified review posted

"This was my first experience renting a lens and will definitely use The Lens Depot again. The lens arrived on time, was well packed with instructions on how to return, and the lens was clean and in good repair. I'll definitely use them again."


Scott997's Avatar
South Florida
Rating 10/10
5/5
modified review posted

"The LensDepot.com is an excellent company to deal with.
They make the rental process extremely easy and will custom tailor the rental to meet your needs, including excellent extension deals. They have exceeded my expectations. Whenever I need a specific lens for a project or are thinking about buying a lens but want to try it out first, they are the answer.
"


Rating 10/10
5/5
modified review posted

"What a great operation! I'm local, so it was super easy to zip down to their convenient office to pick up & return the 24-70 Canon 2.8L lens. The equipment was packed very well and was in excellent shape. The pictures were outstanding! I was very, very pleased! Will definitely do business with The Lens Depot again!! And will recommend them to all of my friends!!!"


Rating 10/10
5/5
modified review posted

"I've rented both a camera body and a lens from these folks. The equipment is always in excellent condition and the customer service is superb. Great folks to work with!"



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