Comparison shop, read reviews, find savings, at ResellerRatings.com.
Comparison shop, read reviews, find savings, at ResellerRatings.com.
Trusted stores, avoid scams, shop smart.
Reviews: 401,291 | Stores: 21,848 | Online Users: 1,418 please login
BROWSE STORES: #|A|B|C|D|E|F|G|H|I|J|K|L|M|N|O|P|Q|R|S|T|U|V|W|X|Y|Z
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage
Store Rating and Reviews The LensDepot.com

Homepage: http://thelensdepot.com/ Shop Now at The LensDepot.com

Cameras

HDTV's

iPods

Laptops

GPS/Nav

Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
Which companies are Merchant Members?
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 36
Lifetime Reviews: 115

   


Lifetime Rating: 9.96 / 10
All Stores Avg.: 7.94
7.43 Pricing of Products and Services
9.72 Likelihood of Future Purchases
9.92 Shipping and Packaging
9.86 Customer Service
10.00 Return or Replacement
Show Reviews Read all 115 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
PO BOX 948155  
Maitland, FL. 32751
customer support email:
oscar@thelensdepot.com
phone:
407-430-9675
customer support:
407-430-9675
business hours (est):

FAX:



Active Discussions
Black Egg Day. (6)
4 letter .info domain | Awesome price! | (5)
stand by your products (1)
DON'T BUY.COM Advisory (241)
Newbie in this forum (2)
Games, Cables, PCI cards, and more for sa... (9)
MAXFORCE PC? (32)
Radford Brothers refunds ? (1)
 Best of the Best (today) at Dealighted
Comcast Extreme Internet (50 mbps) for $49.99 [YMMV]
Amazon 02/09 MP3 album Daily Deal: "Special Delivery" by Michael...
Craftsman Flame Table Top Neon Sign - $4.97 Plus FS - Was $29.99
10 pounds of sour patch kids for $25!!!
Zeo Personal Sleep Coach $200
Kodak C1013 10.3 megapixel 3X zoom Silver Digital Camera-$49.99 -W/...
New Balance Women's 608V2 Shoe $29.99 at Sears.com. Was $64.99
iLuv Desktop Alarm Clock with Bed Shaker for iPod $34.99
Macy's 10%, 15%, 20% off Sale tnow until 4 AM EST 2/9
6ct tw Heart Shaped Created Ruby and Diamond Pendant - $20
Kodak C1013 10.3 Megapixel 3x Zoom Silver Digital Camera $50
Altec Lansing UHP606 Backbeat Pro Reference Earphones (Black/Gold)...
Today's Best People Powered Deals

Participating Stores

These stores monitor their reviews & can resolve issues.

  See all 563 Merchant Members!
Trust and Ethics Policy
 The LensDepot.com Customer Reviews
Page 1 of 8sort reviews by:
high low helpful by date
time period:
past week past month all
Reviews 1 - 15 of 116
1 | 2 | 3 | 4 | 5 | .... | 8   Next Page
Very Satisfied
Reviewer: lh photography
Click Here to See the Profile for lh photography

1/28/10 7:32 PM
It was a pleasure renting from The Lens Depot. They are very knowledgeable and easy to work with. They went above and beyond my expectations. I would highly recommend renting from them.

Very Satisfied
Reviewer: SPhotography
Click Here to See the Profile for SPhotography

1/25/10 5:34 PM
Using Lens Depot was a great experience for me. Their customer service is the definition of customer service; they are so helpful and so friendly at all times. Renting out their equipment is also very affordable. I will absolutely be using them again in the future!

Very Satisfied
Reviewer: KirstinD
Click Here to See the Profile for KirstinD

1/8/10 2:09 PM
I have rented from the lens depot several times and every time they have exceeded my expectations. The customer service is one of the best. Every e-mail I send, I get very quick responses. My last order was a special order and they went above and beyond for that too. The ship time is great as well. The product is always packed very well and in great condition. Kudos the lensdepot for doing such a great job! I have nothing but great things to say about this site!

Very Satisfied
Reviewer: murphyrl
Click Here to See the Profile for murphyrl

1/2/10 6:34 AM
Excellent rental experience. Lens was clean and in very good condition. Pick up and drop off was very smooth. Provided several helpful Emails. Will definitely rent from Lens Depot again.

Very Satisfied
Reviewer: Marvelous777
Click Here to See the Profile for Marvelous777

12/31/09 3:02 PM
This was my first experience with The LensDepot and it was a good one. I looked at their service as a way to get a very specific lens for a specific event (Nephew's Wedding) as well as a chance to try out that lens for consideration of purchasing one for myself. They communicated with me perfectly. The lens arrived at the desired and agreed upon time. The lens was in perfect condition. The lens came with a pre-paid return shipping label making the total experience very easy for me. I would highly recommend the LensDepot to anyone and I will be using them in the future. Thanks!!

Very Satisfied
Reviewer: ansley1213
Click Here to See the Profile for ansley1213

12/31/09 10:20 AM
When I need to rent a lens for a wedding, lens depot is my first GO TO place every time! They are always quick, dependable, and EXCELLENT to work with! Oscar's customer service ROCKS! :)

Very Satisfied
Reviewer: Seanna
Click Here to See the Profile for Seanna

12/30/09 4:44 PM
I had a great experience with The Lens Depot. I placed a reservation and received a quick response to all my correspondence. The item was shipped on time and in perfect condition. I will definitely use The Lens Depot again.

Very Satisfied
Reviewer: pusherworld
Click Here to See the Profile for pusherworld

12/30/09 12:20 AM
My experience was AMAZING! Their customer service was superb and very easy to rent the equipment. I will be returning very soon!

Very Satisfied
Reviewer: bgarman5
Click Here to See the Profile for bgarman5

12/26/09 11:44 PM
The LensDepot is a top notch business with great customer service. I needed to rent a lense for a trip and didn't do it till 2 days before I left. They made sure the order was out for shipping first thing the next day, and I got it with plenty of time before I left. I have rented before and will continue to rent from them. They have a great selection of lenses and accessories. They send out emails to let you know when the lense shipped with tracking, and also friendly reminders about return dates for shipping. They are also always willing to let you extend your rental with out any problems. If you ever need a lense this is the place to rent from. Thanks for all you do for the customer its hard to find service like this anymore.

Very Satisfied
Reviewer: theforrester
Click Here to See the Profile for theforrester

12/10/09 12:32 AM
The Lens Depot is Excellent. Great personal service. Great products and on-time delivery and service. I have no complaints and just great heart-felt praise for them. Oscar is great.

Very Satisfied
Reviewer: ShamyTeam
Click Here to See the Profile for ShamyTeam

12/2/09 6:48 PM
The LENS DEPOT is AWESOME!!  
Their service is sharp as a tack - delivery was on time and the product was exactly as ordered. Their online process is easy and their pricing for rentals is extremely reasonable.  
When I called, Oscar was very friendly and helpful. I had a dire situation where I was leaving the next day on a vacation photoshoot and discovered that my Canon EF 70-200 f2.8 lens was not working. I received the same lense from The Lense Depot the next morning working like a champ. I even rented another specialty wide angle that made for some great extra shots.  
The lenses came in a well packed box and were clean of any fingerprints and debri and working like new. The return label was inlcuded and better yet, they don't charge for the day of delivery of drop-off.  
I would use The Lens Depot again in a heartbeat. Highly recommended.

Very Satisfied
Reviewer: KaceyLanier
Click Here to See the Profile for KaceyLanier

12/2/09 11:06 AM
Excellent Customer service! Everything came when they said it would. Email communication was prompt and personal. I knew I was communicating with a person and not a machine, so I felt comfortable to actually ask questions rather than just not say anything and possibly get something confused or wrong on my part.

Very Satisfied
Reviewer: eoquendo
Click Here to See the Profile for eoquendo

12/1/09 8:16 PM
Great service! Highly recommend. The equipment I rented very well kept, it looked new to me. Very professional people. If I don't get my lens fixed on time I will be doing business again with TheLensDepot.com.  
 
Oscar you guys rock! :)

Very Satisfied
Reviewer: WahooWolfe
Click Here to See the Profile for WahooWolfe

11/30/09 7:04 PM
Customer experience was a pleasant one. Lens was reserved and was available as promised. Very friendly and courteous. Will do business with them again!

Very Satisfied
Reviewer: Mike Tracy
Click Here to See the Profile for Mike Tracy

11/19/09 7:17 AM
If you are in the market for a lens rental company look no further then The Lens Depot. Glass is in pristine condition arriving in a secure pelican case. I can't say enough about the communication and helpful service Oscar and Magda provide. I wish every company would heed their approach to business which is to make spending your hard earned money enjoyable.

Page 1 of 8
1 | 2 | 3 | 4 | 5 | .... | 8   Next Page
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage

home | for merchants | advertise | trust & ethics | add a store
help/faq | privacy policy | terms of use | our reputation | contact us
ResellerRatings.comŽ Copyright 2009
All Enthusiast, Inc.
Deals and Bargains
Tech Support Forums
ResellerRatings Saved me from a Digital Camera Scam