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Store Rating and Reviews The Imaging World

Homepage: http://theimagingworld.com/
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 10
Lifetime Reviews: 48

   


Lifetime Rating: 9.27 / 10
All Stores Avg.: 8.07
7.50 Pricing of Products and Services
9.25 Likelihood of Future Purchases
9.25 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Show Reviews Read all 48 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 

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 The Imaging World Customer Reviews
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Reviews 1 - 15 of 48
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Very Satisfied
Reviewer: crazywolfe
Click Here to See the Profile for crazywolfe

6/12/09 10:06 PM
Item was as good as described. Fast shipping to Canada. Pleasure to deal with.  
Thankyou  
John W

Very Satisfied
Reviewer: fersur
Click Here to See the Profile for fersur

6/4/09 4:09 PM
The Imaging World  
 
I must tell the camera consumer world what a superlative experience I had with this company. Prior to my connection with “The Imaging World” I did not do my due diligence and bought a Canon 50D from FotoConnection, total 100% scam from the warranty, battery and of course “Gray Markey”. Thankfully my AMEX backed me and refunded my money. I started sniffing around the web and saw nothing but first class write ups about “The imaging World” grant you, I was some what reluctant because of the location etc etc. I called and talked to the “Boss Man” himself named “Joel’, I cannot say enough good things about him, he directed me to the Canon site and walked me thru to show me that he was in fact a Canon authorized dealer, we chatted for a few and you could tell he was a man of integrity,he did not try to sell me a “better battery” etc etc, I bought the Canon 50D and Canon 18-200 IS on EBay on Sunday, received everything today “Thursday” with the free shipping.  
 
The order was exact and I love the camera and lens.  
 
After spending 20 years plus in the military I salute you Joel for a job well done.  
 
Thanks, good health and the very best in your business.  
 
aL  

Very Satisfied
Reviewer: daperdave
Click Here to See the Profile for daperdave

6/4/09 9:32 AM
I took a chance on purchasing my camera from Imaging World based on reviews of past customers. I, like many others, have been a victim of the "Bait and Switch", scam and con artist that are so prevalent in the arena of camera equipment sales. However, after checking on this company, I decided to try one more time.  
B&H & Adorama are a fine companies but like so many large companies you don't get the personal service that you receive from a company who is trying to prove its self among the giants.  
I purchased my canon 5d mark II from Joel in May. He answered all my questions in a professional manner, he followed through in all his promises, and delivered my camera to me in a very timely fashion. There were no attempts to up sell or coerce me into something that I did not want. I will be purchasing from them again and want others to know that this company is a reliable option for your photographic needs.

Very Satisfied
Reviewer: photog51
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5/28/09 8:02 PM
Normally, I would typically order camera gear from B&H, a standby of many years. Unfortunately, they and many others did not have the Canon 5D Mark II in stock. I searched and came across The Imaging World, with plenty of stock on hand. Being that I never had dealt with this dealer before, I was a bit apprehensive. I called and spoke to Joel, who assured me that everything was on the up and up, so I placed the order. Within 24 hours, I had a Fedex tracking number and the camera arrived shortly thereafter. Package contents, USA warranty, and all accessories were included. I wouldn't hesitate to order from Joel and The Imaging World in the future.

Very Satisfied
Reviewer: Angiesguy
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5/11/09 6:31 PM
Trustworthy, Service-oriented and Ethical. I've now purchased four times from The Imaging World spending over $10,000. Purchases include four Canon L series lenses and a Canon EOS 5 Mark II digital body. Everything is USA Warranty, communications is fast and reliable and the degree of honesty is superb. I'm delighted to recommend owner Joel Weiss and The Imaging World to others.

This review was modified by its author, Angiesguy, on 5/17/09 9:34 PM.

Very Satisfied
Reviewer: leo_m
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5/9/09 2:57 PM
Great place to buy camera equipment. Service and prices can not be beat! Joel is very responsive. Ordered a lens, Joel called in the morning to confirm the order, item shipped that day (Tracking number sent via email) I got the item the next day. The lens came packed in the correct fashion, unlike many online retailers who put them in large boxes with no packing.

Very Satisfied
Reviewer: photomind
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3/11/09 8:00 PM
The Imaging World is a place I'm glad I chose topurchase my camera from them. The camera and the service was A+.If you are looking for value and peace of mind, buy from them. Good things do come in small packages.

Very Satisfied
Reviewer: gman57
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2/6/09 5:07 PM
Shipped same day and delivered as described.  
Thanks Joel!!!!  
Would buy from this seller again.  
Gary  
Des Moines Iowa

Very Satisfied
Reviewer: timesjerry
User Rating: 
Click Here to See the Profile for timesjerry

2/3/09 6:58 PM
UPDTE! I believe that someone the in the great somewhere hears every word (my wish for a great price). And that is exactly what I got with my first and now my second purchase (Canon EF-S 60mm f/2.8 Macro) from “The Imaging World”. They may not be the biggest camera store in NY city but they are just as good with there customer care and delivering what I need. Keep up the excellent work guys because so far, I’m a believer.

This review was modified by its author, timesjerry, on 2/14/09 12:17 PM.

Very Satisfied
Reviewer: Cyw
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1/27/09 2:42 PM
I purchased a lens & a filter with Joel on January 24, he was very nice to deal with, we got the order delivered on January 27 morning.  
I will definitely recommend them to friends & family.  

Very Dissatisfied
Reviewer: birdslover6969
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12/16/08 8:42 PM
i bought a package from you on ebay. camera with the works. i got the camera but not all of the works. they shipped most of it promptly and have been neglecting their responsibilities to send the rest. i surely will NOT do business again and advise others to stay away!

Reseller Reply    
Posted by
12/17/08 12:13 PM
We are very sorry that we were unable to satisfy you up to 100%, but I would like just to put down why we didn’t ship the camera case for your Nikon Coolpix P80, at the time of shipping the order, we had all the item’s for your order in stock except of the camera case, so we didn’t want to hold the order because of that case so we shipped your entire order but without the camera case, and after that we were delayed with shipping the case, your case is being shipped out today  
 
Thanks  
 
Joel Weiss  

The Imaging World
Camweis

Very Satisfied
Reviewer: UltimaOnliner
Click Here to See the Profile for UltimaOnliner

12/14/08 1:00 PM
I have now had 2 separate purchase experiences and have had nothing but the most impressive customer service EVER!  
 
What I mean by this, is that with the first order, I purchased a Nikon D90 camera body only. This was clearly described in the online listing. I then receive an email from "Joel" at Imaging World who apologizes to me because out of the near full page description, there was a single sentence that had a small error! He asked if I wanted to change or cancel my order, and I of course did not because the ad error was very small. I was, however, very impressed by this level of attention and detail.  
 
I then placed an order for a Nikon 24-70mm f/2.8 lens. It arrived to my home from FedEx in a damaged box. I contacted Joel at The Imaging World, and he responded instantly that he wanted me to be happy with the product. He instantly replaced the lens with another new one.  
 
Each time, he responded to my emails and actually would call me on the phone within a day of each email!  
 
He is also a legitimate authorized dealer of Nikon, as I checked on Nikon's website at the time of this review.  
 
This is the first and only review I have ever written on ResellerRatings. I did it because I truly believe that it is rare to find a business that is this customer-oriented, and consumers need to have this information. Good businesses need attention to prosper, so that the bad ones can fail. This is how capitalism is supposed to work.  
 
 

Very Satisfied
Reviewer: K6AZ
Click Here to See the Profile for K6AZ

12/9/08 1:22 PM
Purchased a refurbished Canon 40D on eBay. Considering the live.com cashback it was a great deal. The kit arrived quickly as promised. I'm very happy with this merchant and would definitely deal with them again.

Very Satisfied
Reviewer: Hawk600
User Rating: 
Click Here to See the Profile for Hawk600

11/13/08 8:55 PM
Very pleasant shopping experience!  
The Imaging World is a safe place to buy, with excellent customer service, fast shipping and honest prices!  
 
I bought a refurbished Canon 40D w/ 28-135mm IS lens and I could not be happier. The camera looks and feels brand new.  
 
Joel Weiss was very courteous over the phone and willing to go the extra mile to answer my questions and make sure that I would be happy with the purchase.  
The Imaging World will certainly have my business again.  

Very Satisfied
Reviewer: Zaxdad
Click Here to See the Profile for Zaxdad

11/8/08 9:24 AM
What a great experience! I ordered a refurbished Canon 40d. I was concerned, the website said it  
was a  
demo,but for the price and refund policy I figured I would take chance. The camera arrived 2 days after I ordered it in a sealed box from Canon. The camera is in perfect condition,not a scratch or mark on it. Would recommend and will definitely to business with them in the future.

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