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"Very much pleased with service !im sure I be shoping on your website in future ."
"The Service Level with this company is non-existent. Placed and order over 4 months ago to finally have Paypal cancel because of a lack or response Many emails and phone messages not returned. I finally got very vocal in my emails to which they finally answered to inform me the product was not being made anymore .....FINE....... but maybe a courteous call or email would have been great. and this is after they confirmed my order JUNE 28th. Order from these MORONs at your own risk!"
"This has been my worst experience with an online retailer in my entire life. I ordered the Jura milk fridge on August 3. On August 29 I called to ask why I hadn't received the item yet. The customer support rep told me it was not in stock and the order had thus been cancelled. I asked why no one told me and they had the gall to blame PayPal. I then asked for the rep's name, and she refused to give it to me. I spoke to a manager who apologized and promised to waive the shipping fee and send the item. On September 21 I wrote to them to ask why I have still not received the item. On sep 26 "Peter " wrote back to say they will look into it and get back to me. Today is October 12 and I have still heard nothing."
"You have got to be kidding. You completely mishandled this whole thing, shipped via USPS even though I paid for UPS (WSPS doesn't deliver here. I have received nothing."
"Incredibly slow. 6 days to deliver a cord across town - 3 for their choice of carrier ("UPS Mail Innovation"), 3 for Gourmet Depot to twiddle its thumbs.Total travel in 6 days: 2.9 miles, or 12 minutes' driving time."
"Love to shop here. Quick response time."
"The Cuisinart brew basket arrived in good time. Thank youi."
"As this is why I gave The Gourmet Depot the such a low score Because of there shipping as it is very Vague It states free shipping But not Alaska and Hawaii .Though there customer was great and item was delivered promptly aussieguy1"
"Backorder delivered as promised. "
"Product delivered intact (was glass) and in a timely fashion."
"Excellent service. I received my coffee filter in just a few days."
"received parts ordered in a timely manner. very happy with my purchase & the free shipping"
"I am 100 % pleased with my new frothing sleeve, and with this company."
"I am very happy with the replacement part for my Krups coffee grinder. I had checked other sites for this and they where higher in price and shipping. The person I spoke with on the phone was friendly and helpful. I received my order in two day once it shipped. I noticed on the web-site that they have parts for lots of appliances. If I need a part for anything else I will definitely come here. "
"Excellent service! Would do business again."