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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 6899 Beach Drive SW Ocean Isle Beach, NC
    • Contact: info@thegpsstore.com
    • Phone: 910-575-9544
    • Customer Support: 1-800-477-2611
    • Business Hours: Monday through Friday 9am to 5PM eastern time
    • Fax: 910-575-9543

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: 0.00/10

2,113 Customer Reviews

Rating 10/10
5/5
modified review posted

"The GPS Store provides quick, thorough and pleasant service. After notifying them that they sent me the wrong part they quickly corrected the error by expediting shipment of the correct part. "


Rating 10/10
5/5
modified review posted

"great price shipped promptly"


Rating 6/10
3/5
modified review posted

"If you ship to a different address than your billing address you are in for a hassle - store policy makes you call your credit card company and put in an alternate address. Second issue - just because the online web site says it is in stock doesn't men anything. I ordered 3 items all were in stock on the web site but were not available to ship for a few days. Having said all of that - the people I dealt with were great - helpful - pleasant - professional. "


Rating 6/10
3/5
modified review posted

"I can't rate my experience because I have not yet received my radio."


Rating 10/10
5/5
modified review posted

"I was very pleased with the next day delivery special."


Rating 10/10
5/5
modified review posted

"I bought a map card for my new Montana 650t at REI's recommendation and after receiving it found out from GPS that I already had those maps. GPS has been very helpful in allowing me to return the unneeded card for either a refund or trade for another product (which we are now working on). Thank you Ashley!"


Rating 10/10
5/5
modified review posted

"very responsive, could not have been any better."


Rating 10/10
5/5
modified review posted

"Very easy to navigate and find the correct product. Quick delivery with a very competitive price"


Rating 10/10
5/5
modified review posted

"Great people to to business with!"


Rating 10/10
5/5
modified review posted

"Quick easy search on website, and best pricing."


Rating 10/10
5/5
modified review posted

"They had the best price, and the service was excellent. The merchandise arrived before expected."


Rating 10/10
5/5
modified review posted

"I couldn't have asked for a better customer service than that provided by the GPS Store. I am upgrading the electronics in my boat. I wasn't sure about what type of equipment and which brand to choose. The people at GPS answered all my questions and gave me sound advice. In particular they knew which accessories, cables etc. were required for me to install the equipment myself.
I have purchased a chart plotter, AIS transceiver, antenna and VHF radio. I will most certainly go to the GPS Store when I replace my radar and my second chart plotter.
"


Rating 10/10
5/5
modified review posted

"Every purchase that I experience with the GPS store was a pleasant experience. Never any problems. The products arrive fast as they promised and without any damage to the packaging or product. I have so much confidence in them that they are always my first choice. I personally won't buy from anyone else. I forgot to mention that their prices always seems to beat out the competition. "


Rating 10/10
5/5
modified review posted

"Got what I ordered, and expected, in the time I was quoted."


Rating 2/10
1/5
modified review posted

"Didn't have the product in inventory. Didn't say anything on your website back ordered. "

modified review Rep reply posted Jul-08-2014

TheGPSStore, The GPS Store rep has responded

“Hello CNIELSEN300,
I am sorry that the item that you ordered was on a backorder. I just went and reviewed your order and the particular product that you ordered was marked backordered on our site at the time of your order and we did follow up with a backorder notification email on the order date of 6/30. It could have been overlooked on the site and emails sometimes are caught in SPAM folders. I am sorry that you were unaware of the backorder at the time of the order if there is another order we can help you with please let us know.
Regards,
The GPS Store, Inc.”


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The GPS Store is a merchant member
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