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thegpsstore.com

Consumer Electronics

Rating 9.69/10 547 reviews
(644 lifetime reviews)

9.69/100 (6-month rating)
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All Customer Reviews (644)

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Rating 4/10 2/5
modified review posted May-23-2012

"Ordered the Arkon GPS Case with the handlebar mount, I recieved the order in a resonable time. When I recieved the order the case was missing so I contacted customer service and they sent out the case the same day. However when I recieved the case the duel-T head adapter plate and the tightening ring was missing. Again I called customer service and they agreed to send the additional items out. If I had recieved the installation instructions with the illustrated part breakdown in the first shipment instead of the second order a third request would not have been required. It would also have cut down on the fustration factor as well."

modified review This review was modified by RAhinton on May 23 2012 08:07:11 PM
modified review posted May-24-2012
TheGPSStore's Avatar
TheGPSStore, The GPS Store rep has responded

“RAhinton,
I sincerely apologize for the mistakes made with your order. We have the missing piece on its way to you and that should make everything work the way it should. Let us know if you need anything else or if we can help you with a future order.”

Rating 8/10 4/5
modified review posted May-23-2012

"My experience was good regarding ordering and receipt of merchandise. However, I did not receive any confirmation or notification that the item had shipped until after I received it. Since it was a GPS that I needed to do my work and I had requested overnight shipping, I was concerned about the lack of notice. I knew the order went through only because the charge it posted to my credit card. The price was very good and merchandise arrived on time."

Rating 10/10 5/5
modified review posted May-22-2012

"Great service. Keep it up, and thanks"

Rating 10/10 5/5
modified review posted May-21-2012

"The GPS store is great. They consistantly have all the items i am looking for at the best prices. I have ordered many items and they always get to Alaska fast with the 2 day shipping. I will continue to order from them in the future and would recommend them to other people."

Rating 10/10 5/5
modified review posted May-21-2012

"Delivery was great, unit works as expected,and all accessories were included with the purchase. Thanks for a great purchase."

Rating 10/10 5/5
modified review posted May-21-2012

"Good Service and nice price"

Rating 2/10 1/5
modified review posted May-20-2012

"Very poor. Rather than verify my details directly with AMEX, they decided to block my order and require a fax copy of my bank statement. I have complained to AMEX."

modified review posted May-24-2012
TheGPSStore's Avatar
TheGPSStore, The GPS Store rep has responded

“tokyogtr,
I apologize that you were not happy with our service. There must be some kind of miscommunication or confusion as we would never and have never asked for a copy of a customer’s credit card statement. If you are ordering internationally we would have asked you for a brief statement from you authorizing the purchase with your signature. Also we would never block an order. Please contact us at sales@thegpsstore.com with your order number and we can see if we can’t get your order filled.
Regards,
The GPS Store Customer Service”

Rating 10/10 5/5
modified review posted May-20-2012

"This is the second product I have purchased from"The GPS Store" I have been satisfied with both products. They were shipped in a timely manner and at a savings not realized in a regular retail outlet. I will continue to be a customer. Fred Benson Grosse Ile, Mi. 48138"

Rating 10/10 5/5
modified review posted May-20-2012

"My overall experience with the GPS store was excellent. Information about available products was clear, the ordering process straight-forward, and delivery was quite speedy."

Rating 10/10 5/5
modified review posted May-20-2012

"Answers were prompt. Will buy again. Thanks for the service I recieved."

 
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