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posted Jan-18-2012 “We are sorry you feel this way about our performance. What may appear to you as unfair has been a big positive for other consumers. For a long time and until today we have been asked about the Kidde 1275 and its replacement model, reason for our straight disclosure on the product. This disclosure has helped save time and money to both our clients and ourselves. I realize it did not work for you even though from the link below it is very clearly stated on the product page.http://www.theenergyconscious.com/fde2009.htmlIf you missed the clear highlight,you should not blame us and insinuate an ulterior motive. Finally as you said correctly you could have returned the products and we would have gladly taken them back. The fact that you did not is also not our responsibility. If you found the time to write this review it could have taken the same amount of time to return the products, if not less. We value every client and prospective one; however we also appreciate and encourage a direct approach to client issues that can be resolved easily to everyone's satisfaction. This situation appears to be a lose/lose.”
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posted May-02-2012 
![Share](javascript:share_rating({"review_body":"The ordering process was efficient, items were packaged very well and received quicker than expected.","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/1506997#comment1506997","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"ajlutkev04","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Energy Conscious has good customer service. UPS totally screwed up when shipping my item, but I got great assistance right away on the phone to straighten out the issue. I will do business with them again!","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/1398809#comment1398809","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"electraglide","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thoroughly satisfied customer. Best price, free shipping, rapid delivery, easy to use site. ","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/1383779#comment1383779","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"bigfixer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very favorably impressed with The Energy Conscious and their approach to Customer Service. I recently purchased a radio from them, which was very good, but unfortunately the telecoping antenna pulled apart. They responded instantly to my email, and contacted the manufacturer. When they learned that the part was no longer available, they worked with the manufacturer to replace the product. I was expecting a replacement part, but in the Energy Conscious most definitely went above and beyond. ","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/1295497#comment1295497","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"Andrew-M","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I recently purchased Kidde smoke alarms from this company. I specifically wanted #1275 E to match the ones in my home. I researched the pricing on the web and found that the average price was around $14.00, so I placed the order for six units and what I received instead was #I12040 which I already knew was an alternative alarm could have been purchased from Westside Wholesale for $9.05 each or from Amazon for $11.00 each. I did a lot of research before I bought, so I knew the one you shipped to me was a cheaper alternative that I did not want. You order confirmation lists the right product number( #1275) and then over to the left in small print, you list the one( product#) that I didnot want and I missed that fact when you emailed it to me. You did a switch and I paid about $30 dollars more for the order then I should have.<br><br>I do not wish to return them, since I\u0027m out of time to install, but you just lost a customer and I will tell all that I know and meet to be careful doing business with your company and I will post a blog concerning the matter.<br><br> ","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/1152249#comment1152249","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"lpm69","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have placed 2 seperate multiple item orders with The Energy Conscious. Both times were phone orders. I even switched a order after placing it. These guys were great. Very friendly and helpful. I will definately use them again and recommend them.<br>-Jason (Houston, Tx)","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/1037855#comment1037855","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"JJunkin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great product fast shipping received item next day","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/965803#comment965803","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"saabgirl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service! Product was the lowest priced by a lot, shipping was fast and product arrived in perfect condition. ","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/908942#comment908942","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"Crismtz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Wowww what a good service! I just made my order and next day morning my lightbulbs (9142b 42w)are here!!<br><br> Guess what? Igot FREE delivery!! <br><br>I enjoy to make bussines here!!<br> fast delivery and smooth transaction","link":"http:\/\/www.resellerratings.com\/store\/The_Energy_Conscious\/comment\/890152#comment890152","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Energy_Conscious.jpg","store_name":"The Energy Conscious","username":"Jacs69","rating":"5"}, "single");){kind=link}
"These folks really know what customer service is all about. when our attic laddermate arrived damaged I called and another one was sent out that day! I would recommend this company without hesitation1"