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Ratings & Trust

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Full Rating Profile
  • The Classy Home

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 320 Roebling St #217
    • Contact: support@theclassyhome.com
    • Phone: 718-388-7516
    • Customer Support: 718-388-7516
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.05/10 9.05/10
    Chance of future purchase: Rating 8.10/10 8.10/10
    Shipping & packaging: Rating 8.13/10 8.13/10
    Customer service: Rating 8.47/10 8.47/10
    Return/Replacement policy: Rating 8.08/10 8.08/10

205 Customer Reviews

Rating 10/10
5/5

"Beautiful table and so easy to put together great company
"



Rating 10/10
5/5

"Great Service, Lightning fast delivery, fabulous prices. Will always check your website first before I ever go anywhere else !
"

This review was modified by Jason254 on August 28 2015 10:37:44 AM

Rating 10/10
5/5

"Looks great. Sturdy construction. Easy to assemble (with some help). Easy enough to expand to make it long or short. Would recommend.
"


Rating 10/10
5/5

"Love this table, so durable. Delivered to the door on time / took 20 minutes to put together. Great value. Would highly recommend.
"

This review was modified by Jason245 on August 27 2015 12:22:32 PM

Rating 10/10
5/5

"I ordered a couch from The Classy Home and was really satisfied with their price and exceptional service!
They delivered on time and the couch looks great!

I recommend The Classy Home to anyone who is looking for great deals and service. It is worth checking out The Classy Home when furnishing your home!
"


Rating 10/10
5/5

"I was a little hesitating with online shopping of furniture. But The Classy Home's service was great, with quick and clear confirmation email, shipping and tracking notice, and pre-delivery phone call. The dinning table arrived fast in excellent condition with careful packing. The quality of the table is beyond my expectation. Very sturdy and stylish. We like it very much.
"


Rating 10/10
5/5

"product was exactly what I ordered. Delivery was well coordinated.

"


Rating 10/10
5/5

"I ordered two round end tables with shelves in bubblegum and absolutely love them! They're the perfect accent to my furniture and perfect for my living area. Also, very easy to put together.
"


Rating 10/10
5/5

"My order was at my front door almost immediately. I'm very happy with my experience shipping with The Classy Home!
"


Rating 10/10
5/5

"I am a happy woman right now. I received my end tables yesterday. I took about 3 weeks but worth the wait. I had bought the exact same ones through Ashley furniture store and after 4 attempts returned them due to damage. The ones I got yesterday had a little damage to the box but they were so well boxed that there was no damage to them. Can't figure out why Ashley could not do the same but I am happy now. It only took an hour or so to unbox and assemble. A little hint is to take the drawer out before assembly makes for more elbow room. Thank you Classy Home for the great furniture!!"


Rating 10/10
5/5

"I couldn't have been happier with my order from The Classy Home. The furniture is beautiful, the prices are great, and customer service is very helpful! Everyone who has come to see my new furniture as well as people who have seen pictures or have heard about my furniture want to know where I got it and ask for the website."


Rating 6/10
3/5

"Review Update 8/03:

My original review seemed to spur the customer service team at The Classy Home into action.

They were apologetic about the delays and worked with me to provide a solution, which included financial compensation and upgraded shipping. Unfortunately their hands were somewhat tied by the shipping company (AM Shipping) that was handling the delivery and seemed to be a big part of the problem with their reticence to answer the phone, answer emails or amend their somewhat inflexible delivery schedule.

Full credit to Molly at The classy Home for working hard to rectify a problem that was not of her making but the fact that it happened in the first place and the hassle of having to raise hell in order to get something to happen made my order an ordeal that I'm unlikely to repeat soon.


____________________________________________________________

Terrible Vendor. Avoid, avoid, avoid.

I am still waiting for my furniture to be delivered and have been misled at every step of the process and in every communication about the delivery time for my products.

It started with inaccurate availability and shipping information on their website and went downhill from there. At no stage was the company proactive abut letting me know of any delays and it was always incumbent on me to find out what was going on.

I've learnt my lesson and will not order from them again. I encourage you to save yourself the hassle and not order from them either.
"


Rating 10/10
5/5

"I purchased a wooden sofa table from The Classy Home, and received it soon afterwards. At the time I received it, the box looked fine and a cursory examination of the main portion of the table showed no damage. I didn't have a chance to actually assemble the table until much later, and at that point I found one of the legs had suffered damage in shipping.

This to me was well past a reasonable timeframe for making a claim against the shipper FedEx, but The Classy Home said "no problem," and have ordered a new replacement leg from the manufacturer and are shipping it to me. In my book this is above and beyond the call of duty for customer service. My thanks to them.
"


Rating 2/10
1/5

"Order a recliner for my parents and couch is to big for them. My mother is small and her feet don't reach the floor when sitting.
I asked for a refund and even if I was willing to eat the 25% restocking fee and delivery charges they would not accept the return because the couch had already been used, logically. Buyer beware of return policy.
"


Rating 10/10
5/5

"It was a great experience. I saved about $1000, if i purchased the same items somewhere else. The furniture is great , great quality and sturdy "


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