The Classy Home Reviews - theclassyhome.com Ratings at ResellerRatings

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theclassyhome.com

Home & Garden

Rating 9.40/10 131 reviews

9.40/100
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All Customer Reviews (131)


Rating 10/10 5/5
modified review posted Jun-08-2013

"My experience with The Classy Home has been wonderful. I don't think I will buy furniture from anyone else ever again. I highly recommend them, their customer service is amazing."

Rating 10/10 5/5
modified review posted Jun-08-2013

"I was very impressed with The Classy Home. Not only did they have a great price on the furniture I was looking for - but it was delivered quicker than I could get it locally. I did have an issue with a rub mark on one of the pieces - the staff at The Classy Home handled it quickly and respectfully. I would definitely recommend them and will use them again when I am looking for furniture. "

Rating 10/10 5/5
modified review posted May-31-2013

"What an amazing experience. In less than two weeks our furniture arrived in excellent condition and I saved over a grand compared to locals. I am an aggressive shopper and the savings was after I "negotiated". I will use classy home again."

Rating 10/10 5/5
modified review posted May-29-2013

"Excellent service from The Classy Home. It was a pleasure to do business with your eComm store and I appreciate your follow-through.
I Ordered my dining room set and a Rug from The Classy home for truly fantastic prices. I received them in less than a week in a perfect condition wrap enough that it shouldn't get damaged. I love the Furniture and the experience I had with the Classy home. I will definitely recommend theclassyhome to friends and family.

Glenn"

Rating 10/10 5/5
modified review posted May-23-2013

"What a wonderful online store. Customer service is superb. I had a billing issue & they contacted me to resolve the situation and were so wonderful in helping me find a solution. "

Rating 10/10 5/5
modified review posted May-23-2013

"I purchased a table & chairs and am very happy with it. It looks much nicer than comparable items at other stores."

Rating 10/10 5/5
modified review posted May-21-2013

"THE CLASSY HOME WE'RE GREAT & HELPFUL. THE CHAIRS I ORDERED ARE NICE & LOOK PERFECT FOR OUR DINING ROOM."

Rating 10/10 5/5
modified review posted May-20-2013

"I was extremely pleased that the piece of furniture I ordered matched what I currently have in my house. I will definitely use Classy Home again."

Rating 10/10 5/5
modified review posted May-19-2013

"I have ordered several things from this website and never been disappointed. What I love most is the fact that no matter where you live they ship for no more than 149.00!!!"

Rating 4/10 2/5
modified review posted May-17-2013

"This is an edit to a previous post. We ordered a couch from the Classy home, and everything seemed to be going smoothly. They called to schedule a delivery time for Tuesday. On Tuesday morning we called to get a delivery time frame, and they said it would arrive before 1 PM. It never came. We called, and were told that they were on vacation for the next three days with no way of contacting them. We called the morning that they re-opened after vacation and were given no explanation as to why our order didn't show up or why no one called us to tell us that they werent coming after all. We rescheduled a delivery time. They finally did show up- an hour after we told them we were available. I ended up having to leave the door open so they could bring the couch in after we were gone.

They did give us a small discount for our troubles and even have offered to send us a bonus item for changing this review. Here's what I think:

The Classy Home has some nice furniture for affordable prices, but the way our order was handled was really unprofessional. I appreciate that they have taken steps to try to make up for what happened, but I think that anyone considering ordering from the Classy Home should be forewarned that this could happen to you. You'll have to decide if the hassle is worth the affordable prices. "

Rating 10/10 5/5
modified review posted May-08-2013

"I was very pleased with the wide selection, reasonable prices and delivery of my furniture. I ordered a reclining couch, round swivel chair and slate end tables and coffee table. The quality is fantastic and the colors very true to what is shown on the website. Once all the pieces of my order were ready for shipping, I received it within two days! I am glad I found this site and would definitely order from them again! V. Kraft"

Rating 4/10 2/5
modified review posted May-06-2013

"Updated review. Customer service contacted me to try and work out a solution after reading my negative review.

Tried to order a couch, chaise lounge and bed. Bed was backordered for 2 months (not mentioned on website). Was very dissatisfied as they wanted to charge me double for shipping if I wanted to receive the couch and lounge before then.

Solution they offered was to charge me less in shipping the couch and chaise lounge (I originally paid the premium for platinum delivery service but these items did not need the service/it just wasn't worth it as there was no real assembly... was not aware of this until speaking with the customer service rep.). And then the bed would arrive 2 months later with just curbside delivery. The cost to me would be the same as original but the downside would still be: no bed for 2 months, and I would have to assemble the bed myself so I had to decline the offer as it was not equivalent to what I thought I was buying."

Rating 10/10 5/5
modified review posted May-04-2013

"Like many people who purchased from The Classy Home, we too were skeptical about purchasing furniture from an unknown internet store and having it shipped to our home several hundred miles away...but we decided to take a chance, and had a great experience and highly recommend buying furniture from TCH. Upon placing our order, we had an immediate confirmation of our order, and several days later we received a freight tracking link from the delivery company. Delivery went great, and we had our new Ashley-brand furniture in our living room less than two weeks after the order was placed...and we saved over $600 for THE EXACT SAME furniture for sale at the Ashley Furniture showroom. No annoying salespeople, no inflated prices...just a great deal without the run around on name brand furniture! I do wish that an additional shipping option was available...we didn't need "white glove" delivery/assembly for our furniture, but it would have been nice to have the furniture brought in another ten feet from the garage into the living room!"

Rating 10/10 5/5
modified review posted May-02-2013

"Great service all the way from the store to the delivery. I am really glad with my purchase from The Classy Home. They are classy indeed."

Rating 10/10 5/5
modified review posted Mar-22-2013

"Wonderful Experience! Easy to communicate with, great fulfillment and working within your needs make The Classy Home a company I could recommend to everyone. "

 
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