1/5

posted Aug-17-2011

"I placced an order for two SACD discs. Two of the same item: one for me and one for a gift. The Classical Store listed the item as in stock. "Availability: In stock": to cut and past from their web site TODAY 8/17/2011. I received a confirmation of the order from them via e-mail

A few days later, checking the status of my order on their web site, I note that one of the disks has "processed" and the other was listed as back ordered.

A few days later, same status on their web site in regards to this order. NEVER did I receive an e-mail update from them telling me the status of this order.

About 8/10/2011, I submitt a service request inquiring about the status of my order. I receive a confirmation.

On the 12th, after NO response from The Classical Store, I added to my service request asking is anybody looking at this.

On Monday, the 15th, I check the status of my order and notice that it had been CANCELLED. I call them up and I am told that the item is no longer available.

Nevertheless, today, 8/17/2011, this item is listed as available.

Here is a cut and past from their web site:

Silk Road Journeys: When Strangers Meet
Artist: Yo-Yo Ma & the Silk Road Ensemble
Number of discs: 1
Format: SACD
Availability: In stock
Item #: 21505535

This outfit, associated with the Musical Heritage Society, is very unprofessional. I will not attempt to do business with them again."

comment! report?

Is this review?… Helpful Cool Share