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  • The Celebrity D

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

251 Customer Reviews

Rating 2/10
1/5

"Attention all potential buyers....DO NOT ORDER FROM THIS SITE! I had the worst experience with my order. The dress they delivered was of very poor quality, did not fit, and did not look anything like the picture on their website. So I e-mailed them and requested a refund but they initially refused. They said I custom ordered it, which was entirely incorrect. So I went back and forth with them via e-mails for over two weeks and at first, they offered a partial discount, which I refused. They finally agreed to refund me but only after they charge a 30% restocking fee and of course you have to eat the shipping costs.

The company is based in China and there is no customer service # or anything on their website about how to call them. You can't even leave a comment even though they post all these great reviews from customers! They're probably all fake.

The material is poor quality. Customer service is horrible. They make returns/exchanges extremely difficult even though they claim to have a hassle-free return policy and guaranteed satisfaction.

I would NEVER buy anything from them again and I would recommend all buyers to stay away from this business. They are probably a scam.



"

This review was modified by ExtremelyUnhappyCustomer on August 14 2015 12:25:53 PM


Rating 2/10
1/5

"I paid extra for 'custome made'. When the dress arrived as well as not fitting, it was very poor quality cheap material, very badly made and unwearable and looked nothing like to picutres. I contacted Celebrity Dresses, who refused me a refund. I then contacted Paypal who I had paid through, to escalate a claim. Celebrity Dresses then offered me a part refund, which I declined. Paypal said they would investigate and then email to me saying that they could not help as the dress was 'Custom Made'. I am left with a dress that is disgusting to look at, cheap and unwearable. "

This review was modified by pob17 on May 22 2015 07:53:58 AM

Rating 2/10
1/5

"Buyer Beware! The dress did not fit properly and it was made with poor quality material. You could actually see through the dress, which it was not intended to do. The zipper in the back also did not work well. Because of these problems, we decided to return the dress to The Celebrity Dresses. When we contacted them, I was told by Gloria that we'd be responsible for shipping costs to China ($58 was the cheapest way if we wanted to track the package) and a 30% restocking fee.

The home page on their website clearly states:

Money Back Guarantee: TCD wants all our customers to be happy. We offer a hassle free return policy and 30-day money back guarantee.

Having to return the dress to China, at our expense, plus pay a 30% restocking fee is NOT hassle free.

So, I lost valuable time, $28.77 (TCD discounted their restocking fee!) and $58 in shipping costs.

Avoid doing business with them.
"

This review was modified by AngryShopper2015 on May 12 2015 08:35:05 AM

Rating 10/10
5/5

"Excellent.. The dress is really comfortable. Very good material is used. I really impressive about the work in the designing.
I will order from The Celebrity Dresses again. The color combinations used are excellent.
"


Rating 10/10
5/5

"I am a big online shopper but very skeptical in ordering anything from China but was extremely pleased with my dress from The Celebrity Dresses! The search started when I saw a picture Selena Gomez posted of a short red Dior dress she wore on the red carpet. I googled the dress of course.. and was brought to this website. After reading all the reviews for numerous different dresses I decided to take a chance and i'm so happy i did."

+ Read user comments

Rating 10/10
5/5

"Excellent, I am pleased with the ordered product, its value for money
The site presentation is so admiring
& size fitting was really comfortable fit.
I wish to try one more order for ma family
Thanks for the effort.
"


Rating 10/10
5/5

"very good material, comfort and fittings value for money....and the delivery timing is also so good so its the best way to purchase online i will rate this five out of five......"


Rating 10/10
5/5

"The dress is amazing, fit perfectly...one minor snag, it's too long! Easy fix. My daughter will order all 6 of her bridesmaids dresses and her mother in law will also order her dress.
I will order from The Celebrity Dresses again.
Extremely pleased with this purchase.
"


Rating 6/10
3/5

"its so humple...i am impressed about this type of dresses.i like this so much"


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Verified Customer
Rating 2/10
1/5

"the dress did not fit and incorrect colour, the dress is still in the box. I have no need for this dress and it was a waste of money as I was unable to exchange the dress as per policies as stated via various emails back and forth to the team. very unhappy as I have no one to give this dress too and the dress will never fit unless I put on a very large amount of weight.
I would not recommend this website to anyone. I have a large number of friends due to my sporty commitments, and on many occasions friends have ask about this site.

"


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Verified Customer
Rating 8/10
4/5

"Cute dress & colour but still needed to do alterations on the straps & gown was too long. Happy with the rest of the fit"


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Verified Customer
Rating 10/10
5/5

"I was very satisfied with my dress, I ordered a mint green, and even know the material was not as expected it was beautiful and I loved it!! This dress was made for me in chiffon material "


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Verified Customer
Rating 10/10
5/5

"Excellent value for money!"


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Verified Customer
Rating 10/10
5/5

"Very satisfied with condition of dress and delivery time"


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Verified Customer
Rating 10/10
5/5

"beautiful dress... admired by all!
Thank you!
"


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