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"Placed an online order for a Panasonic digital camera with camera mall on 28 Sep 2005. Recieved a call from a store rep the same day attempting to sell various accessories, insurance and shipping upgrades. He indicated the item was in stock and ready for shipment. After declining these offers I did not recieve notice of order shipment. When I called the store on 3 October to inquire as to order status the rep informed me that the item I ordered was out of stock and she had no idea when it would be restocked.I asked that the order be cancelled. I was sent a copy of the order summary via email, but no indication that my order had been cancelled. This transaction smacks of a clear "bait" and "switch" operation where merchandise is advertised at low cost. The customer is then subjected to a hard sell process for accessories, insurance and shipping upgrades.I would not recommend this store to anyone. "
"Ordered a Sony HD video camera at their web site. They had one of the cheapest prices I could find on the web. They called the next day and I got a long spiel about accessories. I declined all of them. I had a bunch from previous Sony cameras and the ones I did need were way overpriced.I got an email the next day that the order was cancelled because they had been oversold.Basically what you do at the web site is not buy what you want but 1.Arrange to be called by a rep so he can sell and 2. make sure that you get a hold on your credit card for the amount that you shopped for. Isn't it time price comparison engines stop listing stores who call you after the sale to sell you more? I can always got to my local CompUSA if I want to talk to a salesperson."
"I placed an order with TheCameraMall.com (aka PriceRitePhoto aka C&A Marketing) on June 9, 2005 for a Sony DSR-PD170 camcorder. At the time the price advertised on-line was very low, which should have raised a warning flag, but a call to the company confirmed the item was in stock ready to be shipped, that it was a US model, the user's manual was in English, and the salesman (Joseph) seemed helpful. There was some pressure to add unwanted items like a tripod, extra battery, etc, but they were declined. An offer to add insurance was offered, and initially I declined but then agreed after being told that otherwise if the product arrived and was non-functional I would be taking full risk. Before the product could be shipped I was asked to sign and fax a form, appended below, that indicated that if I wrote any negative feedback I would agree to have my credit card charged $100, and that I also agreed to waive my right to chargeback to the credit card company, and that product could not be returned for any reason. I signed and returned this form with the understanding that the company would send the item I ordered. However after a week there was no indication of a product even having been shipped, and the customer service contact indicated that only the salesperson could give me order status, so after several tried I reached Joseph again, and now he indicated that he couldn't ship the product unless I faxed him a copy of my credit-card!!! This I refused to do, and have never, ever had to do for a transaction. I sent email to the company requesting cancelation of the order, and received yet another email asked me to sign and fax back a form indicating that I would not post negative feedback and if I did I was authorizing my credit card to be charged $100. I refused to sign this.
I did post feedback to the feedback links provided by the customer describing the details of the transaction, including the forms I had been sent.
The day after posting the feedback describing my attempt to buy the video camera from PriceRitePhoto/CameraMall, I received a call from a "John Hancock", claiming to be the owner of the camera companies, and demanding that I remove the feedback I posted. He said that he would charge my credit card for the amount of the camera and and additional $250 for each posting. He also said that he was shipping a Malaysian version of the camera, without a lens, to me, and that he would make money on the deal, and I couldn't stop the shipment, or dispute the charge. My credit card company confirmed that a pending charge had been placed by PriceRite, but the charge was not yet posted, and once it was posted, I could dispute.
The next day, July 6, I received several calls from "John Hancock", demanding again that I remove the feedback I had posted, and when I agreed that I would remove anything that he felt was not accurate, but if he could not indicate any inaccuracy, then the feedback would remain. He screamed and swore at me over the phone, and said that he would post my credit card number on the internet if I didn't comply.
On July 8 a charge was posted to my credit card for $2139.99 and a second charge was posted for $100.00. I called my credit card company and initiated the dispute process. The security department of BankOne Credit strongly suggested that I cancel my credit card, and complete an internet fraud report. Description of how you were defrauded: My credit card has been charged $2238.99 for an cancelled order. I've been threatened with additional multiple charges against my credit card unless I change feedback posted to the Internet, and I've been threatened with having my credit card number posted to the Internet. I've had to cancel my credit card on the advice of my credit card provider. "
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posted Jul-09-2005 
![Share](javascript:share_rating({"review_body":"Ordered a Sony HD video camera at their web site. They had one of the cheapest prices I could find on the web. They called the next day and I got a long spiel about accessories. I declined all of them. I had a bunch from previous Sony cameras and the ones I did need were way overpriced.I got an email the next day that the order was cancelled because they had been oversold.Basically what you do at the web site is not buy what you want but 1.Arrange to be called by a rep so he can sell and 2. make sure that you get a hold on your credit card for the amount that you shopped for. Isn\u0027t it time price comparison engines stop listing stores who call you after the sale to sell you more? I can always got to my local CompUSA if I want to talk to a salesperson.","link":"http:\/\/www.resellerratings.com\/store\/The_Camera_Mall\/comment\/217619#comment217619","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Camera_Mall.jpg","store_name":"The Camera Mall","username":"javrababa","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order with TheCameraMall.com (aka PriceRitePhoto aka C&A <br>Marketing) on June 9, 2005 for a Sony DSR-PD170 camcorder. At the time <br>the price advertised on-line was very low, which should have raised a <br>warning flag, but a call to the company confirmed the item was in stock <br>ready to be shipped, that it was a US model, the user\u0027s manual was in <br>English, and the salesman (Joseph) seemed helpful. There was some <br>pressure to add unwanted items like a tripod, extra battery, etc, but they <br>were declined. An offer to add insurance was offered, and initially I <br>declined but then agreed after being told that otherwise if the product <br>arrived and was non-functional I would be taking full risk. Before the <br>product could be shipped I was asked to sign and fax a form, appended <br>below, that indicated that if I wrote any negative feedback I would agree <br>to have my credit card charged $100, and that I also agreed to waive my <br>right to chargeback to the credit card company, and that product could not <br>be returned for any reason. I signed and returned this form with the <br>understanding that the company would send the item I ordered. However <br>after a week there was no indication of a product even having been <br>shipped, and the customer service contact indicated that only the <br>salesperson could give me order status, so after several tried I reached <br>Joseph again, and now he indicated that he couldn\u0027t ship the product <br>unless I faxed him a copy of my credit-card!!! This I refused to do, and <br>have never, ever had to do for a transaction. I sent email to the company <br>requesting cancelation of the order, and received yet another email asked <br>me to sign and fax back a form indicating that I would not post negative <br>feedback and if I did I was authorizing my credit card to be charged <br>$100. I refused to sign this.<br><br><br> I did post feedback to <br>the feedback links provided by the customer describing the details of the <br>transaction, including the forms I had been sent.<br><br>The day after posting the feedback describing my attempt to buy the video <br>camera from PriceRitePhoto\/CameraMall, I received a call from a \u0022John <br>Hancock\u0022, claiming to be the owner of the camera companies, and demanding <br>that I remove the feedback I posted. He said that he would charge my <br>credit card for the amount of the camera and and additional $250 for each <br>posting. He also said that he was shipping a Malaysian version of the <br>camera, without a lens, to me, and that he would make money on the deal, <br>and I couldn\u0027t stop the shipment, or dispute the charge. My credit card <br>company confirmed that a pending charge had been placed by PriceRite, but <br>the charge was not yet posted, and once it was posted, I could dispute. <br><br>The next day, July 6, I received several calls from \u0022John Hancock\u0022, <br>demanding again that I remove the feedback I had posted, and when I agreed <br>that I would remove anything that he felt was not accurate, but if he <br>could not indicate any inaccuracy, then the feedback would remain. He <br>screamed and swore at me over the phone, and said that he would post my <br>credit card number on the internet if I didn\u0027t comply.<br><br>On July 8 a charge was posted to my credit card for $2139.99 and a second <br>charge was posted for $100.00. I called my credit card company and <br>initiated the dispute process. The security department of BankOne Credit <br>strongly suggested that I cancel my credit card, and complete an internet <br>fraud report. <br>Description of how you were defrauded: <br>My credit card has been charged $2238.99 for an cancelled order. <br>I\u0027ve been threatened with additional multiple charges against my <br>credit card unless I change feedback posted to the Internet, and I\u0027ve <br>been threatened with having my credit card number posted to the <br>Internet. I\u0027ve had to cancel my credit card on the advice of my <br>credit card provider. <br>","link":"http:\/\/www.resellerratings.com\/store\/The_Camera_Mall\/comment\/212784#comment212784","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Camera_Mall.jpg","store_name":"The Camera Mall","username":"zydegotoo","rating":"1"}, "single");){kind=link}
"Placed an online order for a Panasonic digital camera with camera mall on 28 Sep 2005. Recieved a call from a store rep the same day attempting to sell various accessories, insurance and shipping upgrades. He indicated the item was in stock and ready for shipment. After declining these offers I did not recieve notice of order shipment. When I called the store on 3 October to inquire as to order status the rep informed me that the item I ordered was out of stock and she had no idea when it would be restocked.I asked that the order be cancelled. I was sent a copy of the order summary via email, but no indication that my order had been cancelled.
This transaction smacks of a clear "bait" and "switch" operation where merchandise is advertised at low cost. The customer is then subjected to a hard sell process for accessories, insurance and shipping upgrades.I would not recommend this store to anyone. "