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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 7.97/10 289 reviews

    7.97 / 100
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    TheCameraBox / Camera Box is a merchant member
    TheCameraBox / Camera Box participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • TheCameraBox / Camera Box contact information

    • Address: n/a
    • Contact: customerservice@thecamerabox.com
    • Phone: 888-504-1271
    • Customer Support: 718-387-0069
    • Business Hours: 9:30am - 5:00pm Mon-Thur 9:30am - 12:30 Friday Closed Sat, Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 8.33/10 8.33/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 292 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick shipment! Great prices! Excellent communication! Wonderful experience!"




Rating 10/10
5/5
modified review posted

"Great Experience, Super fast Shipping."


Rating 10/10
5/5
modified review posted

"Glad this retailer shipped via USPS and didn't consider Guam a foreign country and charge international shipping rates like some retailers. "


Rating 2/10
1/5
modified review posted

"I received a camera that was not in a sealed box, the wrong adapter was sent with it. The battery was not even in a sealed package and there was no film cover on the LCD monitor. We ordered it for a ski trip and there was no time for exchange. I am very disappointed."


Rating 10/10
5/5
modified review posted

"Received the product quickly and was as described. I appreciate the quick turn around on this purchase!"


Rating 10/10
5/5
modified review posted

"Great Prompt Service and an outstanding price."


Rating 10/10
5/5
modified review posted

"Very quick delivery and accurate to my order. "


Rating 8/10
4/5
modified review posted

"I realized this purchase on January 1, hoping to receive the product quickly, in a maximum of 5 days from date of purchase. Unfortunately, it did not happen as I expected.
The estimated date of UPS's delivery is held on January 13. But I'm not 100% sure of it.
In addition, weather conditions hindered further transit of goods to Los Angeles.
As I write this review, I still have no news of where the package is.
Despite unexpected described above, the staff of The Camera Box were always kind to answer my questions.
Anyway, I'll be happy to revise my comments after receiving the order on the scheduled date.
"


Rating 8/10
4/5
modified review posted

"I returned the tripod I bought because it was not what I wanted. The staff was helpful and easy to deal with in processing my return. Thanks."


Rating 10/10
5/5
modified review posted

"Great delivery time, item was exactly as ordered. High quality and much cheaper that anywhere else."


Rating 10/10
5/5
modified review posted

"It was a fast and easy process and my lens was exactly as described. Very happy & will be shopping for future lenses here."


Rating 10/10
5/5
modified review posted

"Super fast shipping!! Excellent service!! A++++++++++++++++++++"


Rating 10/10
5/5
modified review posted

"quick ship, just as promised, very satisfied"


Rating 2/10
1/5
modified review posted

"They confirmed the purchase and then, a day later reneged and said they did not have the camera."


Rating 10/10
5/5
modified review posted

"My order arrived much quicker than anticpated, and the product arrived in great shape!"