We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > The CPAP Shop

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • The CPAP Shop The CPAP Shop Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 413 Bloomfield Drive, Suite 1, West Berlin NJ
    • Contact: contact@thecpapshop.com
    • Phone: 856-767-3600
    • Customer Support: 866-414-9700
    • Business Hours: 8:30-5:30
    • Fax: 856-767-7151

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 9.69/10 9.69/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

5,656 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-24

Wonderful

"It is always a pleasure to order from the CPAP store, order department is always courteous and reliable to have my order delivered without no errors.
"

This review was modified by gillfra on August 24 2016 01:25:35 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-24

Always great

"Never a problem ordering here."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Super fast!!

"I was a little hesitant when they offered free tubing with free shipping, so i thought i would give it a try to see if it was actually free. My bi-pap is in need of some serious changes or fixing. The tubing was totally free, the shipping was totally free & i got it in the mail in less than a week!! I will definitely be choosing The Cpap Shop for all my bi-pap needs. Thank you so much, i was very impressed with this first dealing with them & do highly recommend them!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Excels in excellent customer service

"The CPAP machine I wanted was no longer carried. The customer service representative upgraded me to the latest and greatest at no additional cost to me. My machine arrived on the day promised. It was already set up for me. All I had to do was unpack it and start using. The machine, the Airsense 10 for her, comes with support in the form of an app that tracks my success with mask fit, identifies leaks, shows disconnects, and the hours used each night. I get encouraging emails each day with tips on better mask fit, etc. I am new to the world of CPAP, less than a month, and I really appreciate the support. The DME chosen by my insurance company left me high and dry so I decided to buy my own machine based on my research. I am so happy I found The CPAP Store. Thank you from the bottom of my heart. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-21

"I am very amazed how fast in the turn around from the time I placed my order till I got it. Most company's are 7-10 most likely is 10+. I got my The CPAP shop within 4 days, WOW. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-20

Quick and prompt

"Ordered new mask. Easy ordering great price and quick delivery"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-20

"Very happy with my ordered items. Got them quicker than expected."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-20

Finally I Can Sleep.

"Very happy, works like a charm, service online easy to navigate. New nose mask very quiet and so super light. Thank you. "

This review was modified by Stwhite-49762 on August 20 2016 02:54:47 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-20

Very fast delivery and reasonable prices

"Received package the next business day, good products, very pleased, helpful customer service."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-20

I always get my CPAP stuff from here

"For years. Flawless service. Decent pricing. Quick shipping."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-08-20

"shipping error - did not ship to correct address - still have bot gotten order"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-19

"Super quick delivery -- very satisfied!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-19

"I have dealt with the Cpap shop before and always find them very helpful with great communication. They also have very competitive prices. I go to them every time."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-19

Easy purchase vs waiting for Lincare to service me

"It was easy and quick to get my supplies. Thank you for making this such an easy process"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-19

Great service

"Great prices! Fast shipping! Great service! "


Ratings Calculation Change
Learn about Our Reviews

Share The CPAP Shop's store rating

The CPAP Shop is a Merchant Member! Learn more

The CPAP Shop is a merchant member
The CPAP Shop participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,513 merchant members.