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RatingsRating
Store InformationStore Info
Full Rating Profile
  • The CPAP Shop The CPAP Shop Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 413 Bloomfield Drive, Suite 1, West Berlin NJ
    • Contact: contact@thecpapshop.com
    • Phone: 856-767-3600
    • Customer Support: 866-414-9700
    • Business Hours: 8:30-5:30
    • Fax: 856-767-7151

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.41/10 8.41/10
    Chance of future purchase: Rating 9.43/10 9.43/10
    Shipping & packaging: Rating 8.91/10 8.91/10
    Customer service: Rating 9.23/10 9.23/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

4,716 Customer Reviews

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Verified Customer
Rating 2/10
1/5

"I cannot believe that a package so small cost USD50 to ship to Hong Kong. Everything else was fine but the shipping costs are disproportionately excessive to the size and weight of the items ordered"


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Verified Customer
Rating 10/10
5/5

"Everything came just as ordered and very quickly."


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Verified Customer
Rating 10/10
5/5

"very competitive pricing ."


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Verified Customer
Rating 10/10
5/5

"Very quick and efficient service!
I highly recommend them.
"


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Verified Customer
Rating 10/10
5/5

"Everything always arrives promptly and correctly. No complaints at all!"


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Verified Customer
Rating 2/10
1/5

"Pressure not correctly set.
Major problem and disappointment.
"


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Verified Customer
Rating 10/10
5/5

"Sent quickly. Product was exactly as described. Very satisfied."


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Verified Customer
Rating 10/10
5/5

"CPAP.com provided an excellent shopping and purchasing experience. The CPAP mask that I purchased was exactly what I needed and it was exactly what was presented on the site. Shipping was very fast as well."


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Verified Customer
Rating 2/10
1/5

"Appliance is fine. Used same shop for years. What I am not happy about is I ordered after 4pm on Wed and paid for 2nd day air; it did not give a cut off time when ordering that your order must be in place by - to receive 2nd day air. I ordered on Wed, and paid $23._ _ and got my order Mon. Could have paid the lowest fee and had it also by Mon, UPS. I will not use this supplier again, as when I called to question this I was not treated nicely - woman acted like I should have known cut off for ordering for afternoon pickup was 4pm. I did ask for it to be put on web site, who knows if it will - easy way to make about $15.00!!! Shame on The CPAP Shop."


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Verified Customer
Rating 8/10
4/5

"Mostly good, price was good and all arrived as described. Only real gripe was it took over a week longer to arrive than originally stated and from what I could tell the delay was getting it to USPS!"


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Verified Customer
Rating 10/10
5/5

"The chin strap works well for me."


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Verified Customer
Rating 10/10
5/5

"Very happy with the product and speed of delivery"


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Verified Customer
Rating 10/10
5/5

"Timely, Correct and easy to use."


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Verified Customer
Rating 10/10
5/5

"I had to return my first order as it was not a good fit. It was done swiftly and painlessly. I then ordered a different product that I am currently using. I will continue to do business with The CPAP Shop because of the good experience I have had with both situations."


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Verified Customer
Rating 10/10
5/5

"Another excellent transaction with The CPAP Shop! Five gold stars! "


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The CPAP Shop is a Merchant Member! Learn more

The CPAP Shop is a merchant member
The CPAP Shop participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,714 merchant members.