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"This was my first order from The Blade Shop.com, I ordered my knife on Friday Sept 25th It was shipped on Mon Sept 28th. I recieved my knife as described on Thurs Oct 1st. Thats some of the fastest service I have ever had. Apparently this company had some issues at the begining of the year but maybe they are fixing their problems. I am 100% satisfied with this transaction and will probably use this company again."
This review was modified by Airman135 on October 01 2009 01:00:30 PM
"I'm kinda an impulse buyer not too keen on shopping around and what not so anyways i ordered a knife from the blade shop on 10/29/09. The very next day im checking my bank statements online only to find i have been charged twice.(which over drafted the account its an expensive damn knife)I then called the bank they refused to take the one charge off unless contacted by the company so i call the blade shop the lady said she could see where it showed up twice but one was declined(my fault there i typed in the wrong # on the back of the card) but that they were not charging me twice and it shouldent have shown up at the bank. she called the bank and attempted to fix it with no luck. fast forward 11/02/09 the blade shop emailed me saying my order had shipped and gave me the ups tracking number 11/3/09 Finally everything that was pending on my account cleared and guess what only got charged one time. also later that day i received my knife from ups. It was exactly what i ordered. after reading all the reviews of this company i had to write my own review i feel they did an excellent job on my order and even went out of there way to attempt to fix an error made by my bank. (its chase for now anyways)I plan to order from them again and would recommend them them to a friend "
"I didn't do any background checking before placing my order and found this site after the fact and became concerned. However, after just receiving my second order from the blade shop I wanted to take a minute and write a review since my experience was different from most others on this site. I received both my orders (one around $30 and the other close to $400) in a reasonable amount of time and the items arrived as described. I believe I was charged a fair price. The only thing I would caution if you use the free shipping option do not expect next day delivery. I used free shipping and it took about 8 business days to get my order which is what I expect from snail mail. My experience was a pleasant one and I will shop there again."
This review was modified by five-0-2004 on February 24 2010 08:40:00 AM
"On March 25 I call this vendor to see if the knife I wanted to order was in stock. They said it was. I asked if I could give them the order over the phone or on line and they said on line. I entered the order that same day. The next day (Friday) I received an e-mail saying the order had been received and would ship in a day or two. On Sunday while I was surfing the web, I decided to check these folks out on this web site. When I saw all the negative reviews, I nearly panicked and considered calling first thing Monday morning to try to cancel the order. I decided against it. On Monday morning, March 29, I received an e-mail saying the knife had shipped. Monday afternoon the mail man delivered to knife to my house. The exact knife I ordered in new and perfect condition. In spite of all of the negative reviews, I have to say I have never received better service buying something on line. Outstanding service."
"i placed an order with The Blade Shop on August 17, and received my merchandise 5 days later. while they didn't provide me with a tracking number, they did provide delivery confirmation, and insurance. it sucks that so many have had issues with them, but i have to say that my dealing with them was smooth and painless. i don't know if i'd ever order from them again, however; i placed my order before i saw this place and all bad reviews. i guess i just won a game of russian roulette; i'd rather not test my luck."
"I respectfully would like to add my comments to this forum. On April 4, I placed an order with the Blade Shop for a knife. I used a credit card that I reserve for internet use only because it is easier to track purchases and the card organization has, in the past, been helpful in resolving disputes. On April 5, I received conformation of the order and received an order number. I received an e-mail that the order would be filled and shipped from their warehouse in 1 to 2 days. I read the sender of the e-mail and found it was from another company, JEL Enterprises. Last night, April 8, I read the comments on this forum and got worried that I might be dealing with a less than honest company. I was further worried when yesterday I read a memo on the Blade Shop website stating that the site was temporarily closed for maintenance and gave a phone number to call for assistance. This morning I called that number and talked to an operator, who gave her name, and told me that the purchase had been shipped and would arrive today April 9th. I wrote down the tracking number and checked with UPS.com and found the information correct. I received the purchase today , in good condition , 5 days (on the 4th working day) after I placed the order. I have no beef with this company and would do business with them again. "
"I haven't received my order from thebladeshop yet but just got notice that they shipped my order yesterday on monday after ordering a manix 2 from them on friday. It should be here by thursday or friday i would think. Anyway the worrys are over about thebladeshop and worrying about not getting my order because its already shipped. I have to say my experiences with theblade shop are alot better then everyone else. the only complaint i have which isn't a very big one is i ordered on friday and they didn't ship it friday. A plus is they responded to my email questions"
"I placed my order for a Kershaw Blur on March 1st then on March 2nd I get a email informing me that all the Kershaw’s are on back order ,so I call the next day and they say it will be in on the 8th and sent to me .. And on the 10th my Blur arrived so I have to say all in all not as bad as thought so the Blade Shop gets a passing grade "
"ordered with the blade shop on may 12. after a half dozen calls to customer service to confirm a delivery date, i had been told it had shipped on the 13 but received no tracking #. called on june 1 to check again and was told it was scheduled to ship that day priority mail and i should receive it that week. well 2 days later it did indeed arrive in good condition and as advertised. i dont know why it took 3 weeks to ship as i was never once told it was on back order. oh well got the product for a good price in about 3 weeks. i probably would be hesitant to order from them again just based on the fact that they were a little uninformative but nice enough."
"I placed an order with thebladeshop.com on August 28th 2007. The next day I received an email stating that the products I ordered were back-ordered and expected to arrive in two weeks. I waited 2-1/2 weeks and then called the toll free number. The agent told me that the truck would be there in 3 days and my order would be shipped. 3 weeks later I again called and was told that one product was in and the second would arrive in 4-5 days. 2 weeks after that I sent an email with no response. On October 29th I again called and was told that the order was in and would be shipped. I received the order today, over 2 months after my credit card had been shipped. Their customer service never initiated contact after that first email, I had to call to get any information. I sent an email expressing my dissatisfaction with the customer service and lack of notification and received an email stating that The Blade Shop felt that I did indeed receive good customer service. I will never order from them again. Friendliness does not equal good customer service."
"This was my first order from The Blade Shop.com, I ordered my knife on Friday Sept 25th It was shipped on Mon Sept 28th. I recieved my knife as described on Thurs Oct 1st. Thats some of the fastest service I have ever had. Apparently this company had some issues at the begining of the year but maybe they are fixing their problems. I am 100% satisfied with this transaction and will probably use this company again."