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thebestpartinc.com

Computer Hardware & Software

Rating 9.11/10 14 reviews
(31 lifetime reviews)

9.11/100 (6-month rating)
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The Best Part Inc participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,943 merchant members.
 
 

All Customer Reviews (31)

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Rating 10/10 5/5
modified review posted Apr-26-2012

"As a Business Network Consultant, I order replacement parts regularly. The first time I ordered with 'The Best Part, Inc' their prompt response time and attantion to detail was very noticable and appreciated.
It turned out there was a mixup with the DELL part number and the wrong part was delivered. When I reported this, they quickly researched the correct part number and paid for overnight UPS delivery of the correct part along with sending a return Pre-Paid UPS label. The Profesional Service this company provides make them stand out from other distributors and I highly recommend them."

Rating 10/10 5/5
modified review posted Apr-25-2012

"Part was exactly as described and delivered quickly. Checkout was clear and simple."

Rating 10/10 5/5
modified review posted Apr-12-2012

"As a reseller and repair facility we are always looking for low cost in a supplier but even more important is the customer service. These people excel at service. The part we ordered was DOA but they shipped us a new one at no cost that arrived just two days later. Very easy RMA process. I highly recommend them!"

Rating 10/10 5/5
modified review posted Apr-06-2012

"Exactly what I wanted, delivered as promised."

Rating 10/10 5/5
modified review posted Mar-26-2012

"It took no time to order and receive my product. I will shop with them again."

Rating 10/10 5/5
modified review posted Mar-22-2012

"The Best Part came through as promissed when my clients peer server power supply gave out. It arrived next day and I was able to install and restore functionality... But not without The Best Part! thank you for delivering the right part when we needed it most!"

Rating 10/10 5/5
modified review posted Mar-18-2012

"excellent.

Correct part delivered on the day promised."

Rating 10/10 5/5
modified review posted Jan-30-2012

"Out of all the computer parts businesses I have ordered from,
The Best Part Inc. has been the most professional and most knowledgable I have dealt with. And they stand behind what they sell. I ordered a CPU fan, and it started to fail after only 4 1/2 months and they replaced it even though it was only on warranty for 90 days. I recommened this business to my friends for computer parts."

Rating 4/10 2/5
modified review posted Jan-17-2012

"Not what I ordered or wanted."

modified review posted Jan-17-2012

thebestpartinc, The Best Part Inc rep has responded

“You ordered H9029 which is a DVD reader and CD-RW. However you wanted a drive that would also burn a DVD. You claim someone here told you this would also burn a DVD however nobody here told you that. You may have spoke to someone at another company that told you the wrong information and found a cheaper price on our site. Not only did we send exactly what you ordered we even paid to return it when you said you were not happy. We are sorry a mistake was made but it was not our mistake and we still paid to have it shipped back for a full refund. Who else offers service like that? If it doesn't say DVD-RW it will not burn a DVD. Our highly trained staff would never make that mistake and our call logs do not have record of your call. We pride ourselves on product knowledge as I explained to you on the phone. Again I’m sorry a mistake was made. Our reputation is everything to us which is why we took such good care of your return.”

Rating 10/10 5/5
modified review posted Jan-02-2012

"VERY FAST DELIVERY, THE MOTEHRBOARD WAS NEW AS ADVERTISED. GOOD QUALITY PRODUTCS WILLL RECOMMEND TO FRIEND. I AM VERY HAPPY WITH THIS PURCHASE"

 
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