TheRTAStore.com Reviews - thertastore.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
thertastore.com

Home & Garden

Rating 8.83/10 20 reviews

8.83/100
Facebook share
TheRTAStore.com is a merchant member
TheRTAStore.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,986 merchant members.
 

All Customer Reviews (20)


Rating 10/10 5/5
modified review posted Apr-17-2013

"Wonderful company to work with. They have gone above and beyond during our entire kitchen remodel. Even 4 months after my order they are still taking care of us."

Rating 10/10 5/5
modified review posted Apr-14-2013

"We bought our new kitchen from The RTA Store 6 weeks ago. We were skeptical about purchasing online but ever since our first call with them they honestly put our minds at ease. Definitely the best customer service I have ever dealt with - they helped with the design, ordering, answered all 1000 of our questions and were there to help when we had a minor shipping issue.

The cabinets were installed 5 days ago and the granite the day after - we ablsolutely love our new kitchen and highly recommend The RTA Store to everyone!"

Rating 8/10 4/5
modified review posted Apr-08-2013

"I was very sceptical of buying cabinets online, mainly because if something is missing or damaged I thought it would be a nightmare to fix. Upon assembling my cabinets I ran into quite a few questions. I emailed back and forth with Kelsey B. and she was fantastic. She not only answered my questions in a timely manor, but found diagrams and other ways to go over and beyond answering my questions. She made thertastore.com feel like a mom and pop store just down the road. Likewise, I found the cabinets very easy to assemble and of good quality."

Rating 10/10 5/5
modified review posted Apr-04-2013

"Wow! I worked with Samantha during the ordering process. This is my First Kitchen remodel and hopefully my last. Samantha was Great. Patient and really helped me get what I needed. I ordered the wrong cabinet, (thank goodness it was out of stock) whne Samantha emailed me to tell me I realized the mistake, and She fixed it! She changed the order and had my order straitened up in no time. And all with the patience of a saint. I am so glad I chose RTA."

Rating 10/10 5/5
modified review posted Jan-04-2013

"I just finished the construction of a new home in which I had RTA Cayenne Cognac cabinets installed. I cannot say enough good things about The RTA Store. Starting with the Kitchen Designer, Kara, who showed an infinite amount of patience, in-depth knowledge and professionalism. The cabinets themselves are beyond belief gorgeous and terrifically constructed. The self-closing doors and all wood construction are great. Last but not least was the price. I had shopped for custom cabinets with local suppliers and The RTA Store was about 20% less. Kara worked with the manufacturer to assure an on-time delivery despite me having changed the delivery date twice during construction. Again, I cannot recommend The RTA Store highly enough - terrific on every single count! S. Umhoefer, Pinehurst, NC"

Rating 8/10 4/5
modified review posted Dec-31-2012

"Loved how they can design your kitchen for you and include everything you want. Kelsie was great to work with!"

Rating 10/10 5/5
modified review posted Dec-19-2012

"The customer support was great, i was renovating my kitchen for the first time and all my queries were kindly resolved by the customer support team.. "

Rating 10/10 5/5
modified review posted Dec-16-2012

"I was very happy with both price and quickness shipment. I have not received the order at this point however I understand that problem is in the hands of the courier. Jim Swaok"

Rating 10/10 5/5
modified review posted Dec-12-2012

"My specialist was Kara Ackerman and she made my experience with RTA stress free. She is very professional and patient. She did not hesitate providing me with numerous quotes for various cabintry.
I appreciated when she allowed me time to think about the choices then sent me an email to advise me of the upcoming sales.
She definitely made my experience a pleasure. Thank you Kara!!"

Rating 10/10 5/5
modified review posted Dec-11-2012

"The whole process of ordering the cabinets was quite easy--they were also very helpful in answering the questions that i had--would definately recommend it to my friends--still waiting to see them as not yet delivered to us but they are close "

Rating 2/10 1/5
modified review posted Dec-09-2012

"THE CABINETS WERE VERY DIFFICULT TO ASSEMBLE ESPECIALLY THE PANTRY, THE CHEAP PLASTIC CLIPS WOULD NOT HOLD, WE NEEDED TO ADD WOOD REINFORCEMENT TO HOLD THEM TOGETHER. "

Rating 10/10 5/5
modified review posted Dec-03-2012

"Casey(sp?) was great! it is because of my interaction via online chat that I purchased via RTA. I have not received the items yet but so far I am very happy. "

Rating 8/10 4/5
modified review posted Dec-02-2012

"Ordered 1 Cab. to replace 1 I ordered 3In. too wide. I forgot to put in my ship to address before pushing buy & it came back not accepting my C.C. so I had to use another card. When it arrived upon inspection 1 of the side Pc's had some crush damage at a corner but rather than send it back I forced some wood glue in & clamped it. Lucky it faces the wall & won't be seen. Maybe some better protection is in order for non pallet items."

Rating 10/10 5/5
modified review posted Nov-03-2012

"the ordering was easy, and shipping was super fast. When I got the cabinets they wer shipped well, with no double stacking. Putting them together was a breeze, and installiation was right on.
Thy're about 1/2 the price as big box retailers, and they quality is similar. They're made of plywood and maple veneers, which is similar to other mid range cabinets.
3 Thumbs up :) :)"

Rating 10/10 5/5
modified review posted Oct-05-2012

"We purchased from The Rta Store in early September. We went around and visited Home Depot, Lowes, and a few local shops and we began to get fed up. We had certain things we wanted in our cabinets (soft close features, dove tail drawers, etc.), every store we visited the price quote was way over our budget. My wife began researching online and she found The Rta Store. From our initial contact with them to our sample order to our kitchen order - everything was absolutely fantastic. We got the features we wanted and were able to stay within our budget. We truly could not be happier with our purchase and do recommend them. "

 
wall street journal logo