We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > TheRTAStore.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • TheRTAStore.com TheRTAStore.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2345 Route 52, Suite 1A
    • Contact: customerservice@thertastore.com
    • Phone: 877-992-2246
    • Customer Support: 877-992-2246
    • Business Hours: Monday-Saturday | 9am-5pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.88/10 9.88/10
    Chance of future purchase: Rating 9.76/10 9.76/10
    Shipping & packaging: Rating 9.76/10 9.76/10
    Customer service: Rating 9.64/10 9.64/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

180 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-07-27

"I have shop at other sites for cabinets just like yours and when a discount was offered and a estimate was given the discount was honored even if event was over. However this was not the case with your program and now I am the one who will have to suffer the loss. No happy will probably be going back to other site. "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-26

"Just wish you had vanity tops."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

Vicky rocks!

"Vicky was very professional and flexible. Great experience with her."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

"great cabinets. I recommend them to anyone thinking about cabinets including other builders & designers"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

Making selections is a snap

"Adding in the options (like glass, pull out trays was easier than I had experienced at other sites. The added bonus was a discount available on the day I checked out. So made my purchase an easy decision as I was leaning towards going with another company because of the price, but the discount pulled me back to the RTA store."


No Avatar

Verified Customer
Rating 6/10
3/5
2016-07-25

Miscommunication on their part

"I had a new girl as a designer, and after doing several kitchens with the rta store we went back and forth several times until we got what I and the client were looking for. After all was said and done the one thing she didn't change were the final measurements. I started the install and realized I had too many cabinets and two walls wouldn't work. I imediatly called and told my dilemma and was politely informed they would get back to me. I knew I was in trouble.i offered to send them back $1200 dollars worth of cabinets in exchange for the $300.00 dollars worth I needed. I was refused, there is nothing we can do. I really liked doing business with them up to that point. This girl cost me 1100 dollars in the beginning quoting me rta prices when I wanted preassembled as always, having quoted the client the original price I had to eat the sale discount. I've always been treated fair there and could have sent the whole order back as they dropped it off the back of the truck, I guess I should have... Lessons learned, don't be so nice and accommodating "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

Cain't wait to build my new kitchen

"I'm a DYI'er and pretty handy. The idea of RTA cabinets is very appealing to me especially considering the cost savings and customization available. Looking forward to starting my project. TheRTAstore made the process easy, and the designer was helpful in answering my questions. The final price tag at the end of the day was an even better surprise especially when an associate at a Big Box Store told me there'd be no way I could get cabinets in the "very low budget" I've specified for my project. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

"We saw your sale ad on HGTV so we went with your company over another we had been considering."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

Kitchen Rescue

"It was such a pleasure working with VIrginia who took all my measurements and designed a wonderful new kitchen to replace a 30 year old one. The diagrams and images of the future completed project were excellent. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-22

2nd time around! If people only knew.

"We did kitchen and now it's master bathroom time. The quality is great and the price is better. I work for a top tier remodeling company and they can't even touch this price for the quality. Thank you rta!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-22

"Well I had to submit the information3 times because the coupon code was not visible and i went searching for it"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-22

Shipping - Lacks something

"$15 for a Wall Filler that costs $26...how crazy is that! Next time I'll be sure to give myself to do some more research before I have to purchase something like this. And love the delivery features...why don't you just toss it off the truck as you a re driving by. for those of us that don't have brawny men lying around our house all day and need assistance these places do not make it easy to have heavy objects delivered."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-22

"Rachel Rogers was a great in helping to fine tune the design of this kitchen, great job and thank you!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-22

"I was disconnected... My internet. But was given the answer I needed first... Thank You"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-22

Great Product! Even Better Service...

"This company has really got it figured out. Designer was a pleasure to work with. Responded to me after hours and even on a holiday. The price is most competitive in the market (I shopped everywhere). The product looks awesome! The delivery driver said that it was the best packed shipment he'd seen in all of his 15+ years experience. We ordered Pre-assembled and everything works perfect.

The one damaged item out of 90+ I ordered is being replace.

Recommend this company to anyone!
"


Ratings Calculation Change
Learn about Our Reviews

Share TheRTAStore.com's store rating

TheRTAStore.com is a Merchant Member! Learn more

TheRTAStore.com is a merchant member
TheRTAStore.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,533 merchant members.