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Stores > TheRTAStore.com

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  • TheRTAStore.com TheRTAStore.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2345 Route 52, Suite 1A
    • Contact: customerservice@thertastore.com
    • Phone: 877-992-2246
    • Customer Support: 877-992-2246
    • Business Hours: Monday-Saturday | 9am-5pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

286 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

Personal Touch even on a Computer

"We decided to take a look at the RTA Store after visiting one of the nearby big box home centers and have been pleasantly surprised by the care and professionalism exhibited by the online experience. There were about 30 emails sent back and forth with each one bringing us closer to our desired kitchen, and when the time to place the order came, the designer we worked with was cordial, honest and professional.
We look forward to the upcoming stages of the kitchen and hope the experience is as good as what we have enjoyed to date. At this point I will recommend the RTA Store to friends, family and colleagues.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

Master bath overhaul

"Great people to deal with! Took me numerous phone calls to finally get to the point where I could push the BUY button. They were very patient with me and super helpful. Now I just can't wait to see my beautiful bathroom cabinetry. "


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Verified Customer
Rating 10/10
5/5
2016-09-21

Satisfied so far!

"I got the information for your website from the Bower Power Blog and the Pedraza Home makeover. They gave me the confidence to move forward and use your company! They were right about the process being straight forward and I am so glad that I got a chance to use a designer to put my vision into the images! "


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Verified Customer
Rating 10/10
5/5
2016-09-14

Fast service!

"The designers are go great and the service was incredibly quick. Can't wait to get started!"


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Verified Customer
Rating 10/10
5/5
2016-09-14

Easy design process

"Thank you soooo much rta. My designer Ellie was Excellent and response to questions awesome! Thanks rta. Im looking forward to recieving my new kitchen as i justbplaced my order today. I will post another review once i get it and of course pics once i get it installed. I look forward to doing my bathroom next!! Talk to you soon!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-14

Happy Camper on the Cherry Retreat

"The quality and service with the RTA store has been excellent. I would recommend them to anyone. The cabinets were easy to assemble and look great. "


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Verified Customer
Rating 10/10
5/5
2016-09-14

Great Wood Cabinets!

"Great quality of cabinets and great customer service. Have ordered many times from this company."


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Verified Customer
Rating 10/10
5/5
2016-09-14

Great product, excellent communication

"Always a great product, pretty fast shipping (wish they had an expedited option) Order a large kitchen arrived with no issues. Only thing to be ware of is if you are ordering a single cabinet, or you have one cabinet that is back ordered you will gt changed an additional $100 on top of your original shipping cost, even though its not your fault :/ RTA does split the total cost but it still leaves you with the extra $100 +/-. Always good experience nonetheless, will continue to use. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-13

Great Design Helper!

"We just placed our order so I can't speak to the product yet, but Chrissy was a huge help in getting everything designed!"


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Verified Customer
Rating 10/10
5/5
2016-09-12

"the folks i spoke to were very friendly and seemed knowledgeable "


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Verified Customer
Rating 2/10
1/5
2016-09-11

RTA shipping

"RTA knows that customer will need additional parts and pieces and then they charge you 1000 % over what normal shipping would be cause they are the only place you can get these items, I though that this would be a good place to get cabinets but I was wrong, wont make that mistake again. "


No Avatar

Verified Customer
Rating 2/10
1/5
2016-09-11

Horrible shipping

"Many broken pieces to cabinets and molding broken."

Rep reply posted Sep-11-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“We're so sorry that any part of your order arrived damaged! Please contact us as customerservice@thertastore.com with more details and we will take care of it for you ASAP!”


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Verified Customer
Rating 10/10
5/5
2016-09-10

"wish shipping wasn't so high"


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Verified Customer
Rating 10/10
5/5
2016-09-09

Beautiful cabinets !

"Very happy with the Cabinet choice. Beautiful, easy to put together. had to return one door front out of many cabinets ordered. No problems getting a new one, excellent customer service, delivery was easy and driver was great. I ordered 2 kitchen cabinets sets from here and both were no problems. It does pay to order the higher price cabinets if you are putting them together. The lower price set took longer to put together but were beautiful once done."


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-09

Kitchen renovate

"Truly easy, organized and a pleasure to do business with."


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