We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • TheRTAStore.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2345 Route 52, Suite 1A
    • Contact: customerservice@thertastore.com
    • Phone: 877-992-2246
    • Customer Support: 877-992-2246
    • Business Hours: Monday-Saturday | 9am-5pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.83/10 8.83/10
    Chance of future purchase: Rating 9.00/10 9.00/10
    Shipping & packaging: Rating 8.39/10 8.39/10
    Customer service: Rating 9.23/10 9.23/10
    Return/Replacement policy: Rating 9.44/10 9.44/10

80 Customer Reviews

Rating 10/10
5/5
modified review posted

"TheRTAStore.com was wonderful to work with - From the designer who assisted us at the very beginning to the customer support staff who assisted us after we received the cabinets. Also, the quality of the cabinets are fantastic. We had issues with UPS delivering the cabinets, but that was not an issue with TheRTAStore.com."


Rating 10/10
5/5
modified review posted

"The people that work at the RTA Store are excellent. In the initial contact Desiree designed my kitchen and was able to guide me thru what was needed. After a couple of planning months, my cupboards arrived as scheduled. The cupboards are very well made and most were very easy to put together. My contractors were able to make everything fit together and once the trim was installed my kitchen was beautiful. Thank you RTA for making my new kitchen a showcase. "


Rating 10/10
5/5
modified review posted

"Desiree was a great designer in helping me with the layout of my kitchen. I had one damaged door on the order and it was replaced immediately. No issues. Great service!"


Rating 10/10
5/5
modified review posted

"Highly recommended supplier.

Service and support are fast and convenient, everyone is super courteous, knowledgeable and very good communicators.

Product quality, fit and finish on a scale of 1-10, 10 being outstanding, I'd rate it as a 9. Only con is the plywood is lower quality than desired but which is typical of China sourced wood products. Stain is real, it is not painted wood texture which is typical in lower quality products.

Cabinet install diagrams, instructions and youtube videos is good, more detail would be desirable. I only needed help with a few specific undocumented items.

Again, great supplier, will buy more product from them in the future.

"


Rating 10/10
5/5
modified review posted

"Excellent customer service! Our kitchen designer, Desiree was amazing during the whole process and very responsive with our multiple quesitons. Cabinets arrived well packaged and with no damage. Will definitley use again for our next home renovation project!"


Rating 10/10
5/5
modified review posted

"I remodeled my Kitchen & Bathroom with RTA Biscotti Cabinets. I love my new cabinets and worked with Kelsey Bottari from RTA. She made all the difference in the ultimate success of my Remodel Project. I gave Kelsey the Professional Kitchen Layout that I had already and she made the necessary alterations based on my wants and needs. I am extremely satisfied and pleased with the outcome. I still go to Kelsey and ask for her advice when ordering things for my Kitchen & Bath today. Love my cabinets and the price was so reasonable and great quality. "


Rating 10/10
5/5
modified review posted

"Kelsey was amazing, so helpful and easy to deal with. She had so much patience and went above and beyond my expectations. "


Rating 10/10
5/5
modified review posted

"We ordered the aspen white shaker RTA cabinets from the rta store and we are so happy we did! The cabinets look awesome and are very durable. We just finished the countertops last week and the entire kitchen looks great!

Best of all we saved over $4500 by going with the rta store over our local store, now we're going on vacation!
"


Rating 10/10
5/5
modified review posted

"Casey Akerman has been a pleasure to work with. It's been almost a year since we started talking to him and he has been as professional, patient and helpful in the first discussion as in the last. A true professional"


Rating 2/10
1/5
modified review posted

"We ordered Aspen White ready-to-assemble uppers and Society Shaker Steel Grey (pre-assembled only) lowers. The uppers are complete garbage. The plywood is a very poor quality ply made of lightweight plys - seems similar to a balsa-type wood - totally lacking on strength and trying to cut them in any way shears the plys. The fronts are full frame, but there is not any substantial rear frame - they're almost impossible to securely mount to the wall. They mount using 1"x2" blocks across the top and bottom panels, but the snap lock connectors are not strong enough to provide rigidity. Once loaded with dishes, they sag. Totally disappointed and would not recommend. I anticipate I'll have to replace the uppers, if they don't catastrophically fail first, within 5 years.

The lowers are better made frame-wise (not that it's needed in a lower), but with the same cheap plywood. Some of the full frame doors were warped. The Society Steel Grey were clearly white cabinets that they painted over with the grey, and the edges chip easily. I give them a C+.

These only prove, you get what you pay for. I would not buy again.
"


Rating 10/10
5/5
modified review posted

"Excellent quality products. Wonderful, helpfull web site.
Kitchen design crew was also very helpful with many great ideas. Thanks TheRTAStore!
"


Rating 10/10
5/5
modified review posted

"I have just ordered my kitchen!! Looking forward to a beautiful Kitchen!!"


Rating 10/10
5/5
modified review posted

"Danielle is a fantastic designer. I couldn't recommend her more highly. And Laura your customer service representative is the best. She answers everything and has taken great care of us! Thanks to both and to the RTA store."


Rating 10/10
5/5
modified review posted

"I began searching for some good quality, reasonably priced, good value kitchen cabinets. I tried the "Big Box" stores and internet when I found the RTA Stores site. I began examining all the styles that appealed to my wife an me and redesigned our kitchen. We ordered a door sample and were so impressed that I continued ordering a complete set of cabinets which I installed myself. We have been thrilled with the quality of the cabinets, the ease of ordering, the pleasant sales staff and the super follow up from the customer service dept. I would recommend them and their products to anyone looking for quality and price unequaled by any other supplier."


Rating 10/10
5/5
modified review posted

"Nicely personalized service. Was contacted by a rep who was available via email to respond if I had issues. Being that it was email, I cannot be sure that it was the same individual but I assume that is was.

Much better quality that that offered by the big DIY stores. Those use particle board sides (and back?) where these are all wood. Takes some effort to insure they are square but well worth it in the end!
"


Share TheRTAStore.com's store rating

TheRTAStore.com is a Merchant Member! Learn more

TheRTAStore.com is a merchant member
TheRTAStore.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,891 merchant members.