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Stores > TheRTAStore.com

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  • TheRTAStore.com TheRTAStore.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2345 Route 52, Suite 1A
    • Contact: customerservice@thertastore.com
    • Phone: 877-992-2246
    • Customer Support: 877-992-2246
    • Business Hours: Monday-Saturday | 9am-5pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.89/10 9.89/10
    Chance of future purchase: Rating 9.78/10 9.78/10
    Shipping & packaging: Rating 9.78/10 9.78/10
    Customer service: Rating 9.67/10 9.67/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

134 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-29

Easiest Design Consultation Ever

"We have been back and forth with contractors and cabinet sales people for almost a year. Kat at the RTA Store designed our kitchen in less than a week. She redesigned it twice in that time, asking for our feedback at each step. The rendered drawings made it easy to see what the finished kitchen would look like. "


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Verified Customer
Rating 10/10
5/5
2016-06-27

Lucy's new Kitchen

"Have ordered several sets of cabinets from RTA. They have been very helpfull when we had warped doors and when shipping destroyed one cabinet and lost the boxes with fillers."


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Verified Customer
Rating 10/10
5/5
2016-06-27

great customer service

"The designer was extremely helpful!"


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Verified Customer
Rating 10/10
5/5
2016-06-25

"2nd time I have ordered through RTA"


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Verified Customer
Rating 10/10
5/5
2016-06-25

Bahama Mama Kitchen.

"Loved working with Allie, great designer. I know i am going to love my kitchen."


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Verified Customer
Rating 10/10
5/5
2016-06-24

Desiree Carey will bring your cabinets to life with her designs!

"We use the same person to design our cabinets for all our customer orders. Desiree Carey is the best and we will continue to order cabinets from RTA not only because the quality of the product is great but she is great as well!! Thanks Desiree & RTA!!

Veronica - PCI
"


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Verified Customer
Rating 8/10
4/5
2016-06-23

Web site works

"So far, so good... placed an order for a door sample. More to follow!"


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Verified Customer
Rating 10/10
5/5
2016-06-22

new digs

"fast expert advice and guidence. Great product and price"


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Verified Customer
Rating 8/10
4/5
2016-06-20

was easy to order online, easy to navigate and actually just buy it.

"When i called to confirm shipping time, they spoke English and were knowledgeable about the finish I chose and expected arrival for the two cabinets. I did not do the sample, as if its close I can make it work with my vintage 1940s cool cabinets. The only thing I did not understand was if I am getting slab doors which I want, so it matches the old style. I just did not check shaker or recessed, etc, so we shall see. I hope it's shaker if they must apply a detail. But plain is better. Because it was easy, I already recommended to a friend."

This review was modified by june_infusion on June 23 2016 08:24:23 AM

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Verified Customer
Rating 8/10
4/5
2016-06-20

Second time a charm

"So far the order process is easy. Waiting for my first delivery hope it comes soon so I can state how the quality and delivery service is. Customer service has been helpful and answered all my questions."

This review was modified by Jkik2 on June 23 2016 08:24:20 AM

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Verified Customer
Rating 10/10
5/5
2016-06-17

It can't be that good, right?

"Overall experience with the RTA Store and our design rep Jen Polidore has been fantastic to say the least. We spent $7,000 on kitchen cabinets that would have cost us $25k everywhere else. All of the neighbors are commenting on the size and beauty of our new kitchen, especially the cabinets.

We opted for the cabinets that we would have to assemble ourselves. Trust me when I say that it is not a big deal. You don't have to be very handy with wood-working to do this. The instructions are simple, and after your first one, you don't need the instructions anymore.

We also had the privilege of missing a few pieces. The claims department was extremely fast to re-send what we needed.

All in all, I want to thank The RTA Store and all of the individuals behind the scenes who make it happen. Even more, I would like to thank Jen Polidore jen@thertastore.com for making the process the easiest I have ever encountered online.
"

This review was modified by jpmaynard1 on June 23 2016 08:24:09 AM

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Verified Customer
Rating 10/10
5/5
2016-06-15

Top Notch!

"RTA is top notch and I'm very pleased with my experience and the cabinets I ordered. I highly recommend them and my kitchen designer Nicole.
Thank you all!
"

This review was modified by mickeyfansue on June 23 2016 08:23:34 AM

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Verified Customer
Rating 10/10
5/5
2016-06-15

The customer service, the designer (Chrissy) and the cabinets are over and above!

"I was in a time crunch and the designer actually had a finished design ready for me in two hours. You can't ask for better service than TheRTAStore provides."

This review was modified by kopie on June 23 2016 08:23:37 AM

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Verified Customer
Rating 10/10
5/5
2016-06-15

Great company to work with

"I have had a great experience working with Ellie my designer. If you are comfortable working with email, this is the way to go. I sent measurements and had a plan the same day. With just a few changes I was able to order good quality cabinets that would take other stores weeks to deliver. What a concept. i'm very impressed so far and recommend RTA. "

This review was modified by kevinkraft8 on June 23 2016 08:23:04 AM

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Verified Customer
Rating 10/10
5/5
2016-06-14

Great customer service

"Have not received the order yet but the design and ordering experience has been great."


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