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Stores > TheRTAStore.com

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  • TheRTAStore.com TheRTAStore.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2345 Route 52, Suite 1A
    • Contact: customerservice@thertastore.com
    • Phone: 877-992-2246
    • Customer Support: 877-992-2246
    • Business Hours: Monday-Saturday | 9am-5pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.84/10 9.84/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

232 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-21

Awesome!

"We have had great customer service with Vicky Wilcox she has been so wonderful and patient with us during this stressful time!"


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Verified Customer
Rating 10/10
5/5
2016-08-20

"website is user friendly and the kitchen pro i worked with (Jed) was very helpful and prompt in his reply "

Rep reply posted Aug-20-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“Thank you for your comments, Jed's one of the best!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-19

"Good prices hope the door samples are good"


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Verified Customer
Rating 10/10
5/5
2016-08-19

"I ordered a sample door. I took advantage of free shipping plus 10% off!"


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Verified Customer
Rating 4/10
2/5
2016-08-19

"I JUST PLACED AN ORDER AND WAS NOT ABLE TO TAKE ADVANTAGE OF THE DISCOUNT CODE: FRIENDS12OFF. I HAVE ORDERED OVER $3500 WORTH OF CABINETS WITHIN THE LAST YEAR AND FEEL LIKE I SHOULD HAVE BEEN GIVEN THE DISCOUNT. EVERY TIME I ENTERED IT IN MY CART, IT WOULD REJECT IT."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-17

" All questions including how to get a 12% discount were answered immediately. Sara was very friendly and helpful."

Rep reply posted Aug-17-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“Thank you so much for your review, we're glad you had a great experience and found Sara to be helpful!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

stress free and easy

"After visiting some big box stores, we sent an email to RTA. 1 week later we placed our order and it was very easy. The designer was great and seemed to understand what we wanted better than any place we had visited."

Rep reply posted Aug-17-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“This is exactly what we're all about - giving our customers an easy, stress free, shopping experience, where they can find what they need, all from the comfort of their own home! Thank you for your review!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

Great experience from begining to end.

"Free design service did a great job of both working with our wants and working with our budget."

Rep reply posted Aug-17-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“Our designers work very hard to make sure all our customers find what they need, within their budget, so we're glad that you had a great experience!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

Awesome Experience!

"I gave a designer my measurements and in short order she had a floor plan ready. She was prompt, knowledgeable, and answered all my questions. The payment plan was quick and easy to set up. I am looking forward to the delivery of the cabinets! "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

"We have ordered several cabinets from this store and are always happy with the quality."

Rep reply posted Aug-17-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“Thank you for the repeat business, we truly appreciate it!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

Simple and Easy

"Very user friendly website and process."


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Verified Customer
Rating 2/10
1/5
2016-08-15

terrible service

"service on a return terrible"

This review was modified by rhtaylor2002 on August 15 2016 11:23:25 AM
Rep reply posted Aug-17-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“We're very sorry that you weren't satisfied with the return procedures, if you're able to give us a call at 877-992-2246 or email at customerservice@thertastore.com, we would be happy to discuss your situation and see if we can do anything to help!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

"Jed's last name says it all......He is the Aucker-MAN!"

Rep reply posted Aug-17-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“Jed is one of the best, we're very lucky to have him!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-14

"This is an expensive and stressful process. Hopefully the cabinets look great."

Rep reply posted Aug-17-2016

A rep from TheRTAStore.com, TheRTAStore, has responded

“Our goal is always to make our customer's shopping experience as stress free as possible, if there is anything else we can do while you're waiting on your cabinets, please do not hesitate to live chat us, call us at 877-992-2246 or email customerservice@thertastore.com!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-14

Nicollete was awesome

"I had good sucess with my designer. I have not gotten my cabinets yet so we will see if they transfer correctly."


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