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Excellent customer service. All of my phone calls were either answered or promptly returned. After placing my order, I was told delivery would be two days and my package arrived at 10:00 the next morning. How do you do it?
Everything was diligently packaged and in excellent shape. Thank you very much and you will definately have a repeat customer with me. Peace."
"I ordered an Xecuter 2.6CE awhile back. Got it in 2 days. I just ordered another one. This time an Xecuter 3 and an Xapter for that 2.6. Both times I've talked to RoT in the IRC channel on EFnet, #themodchip.com. He filled my order quickly. Very reliable man. Great services. I recommend."
"I ordered a Xecuter X3 Chip from system-mods.com and when i received the item I was alittle troubled to find no power/eject adapter cable in the kit. At first I did not see this as a big problem until I called SMT only to find that no one answered and the answering machine system was full. After a few days of trying this I decieded I needed to take a different approach, I sent an email to every one of the different departments regarding this item. This obviously did'nt work either. Eventually I decided to look elsewhere and went to themodchip.com for help. They sent me the item free of charge! I didn't even buy my mod chip from them. I was very impressed with this and am very happy on how this turned out."
"I placed an order with themodchip.com on Thursday 09/15/05. Before doing so I called their phone number (213-291-8140) to confirm I could reach someone and ask a few questions. (Currently in process of filing a fraud claim against another mod retailer, wanted to make sure from the get-go that I could reach someone.) I left a message on their line, I received a call back less than 1/2 an hour later. I believe the person I spoke with was Sean. On the phone he was professional and courteous, and also let me know that if I submitted my order soon he would be sure to get it shipped out that day. (this was around 20:00 eastern US time.) Their CC processing system seemed a little odd since it uses a 3rd party but on the whole the web store interface was simple to use. My order of two X2.6CE bundles (included programmers and free shipping) came to a very reasonable $58.00. I received my acknowledgement for order #32003 at 20:07, my shipping confirmation and USPS tracking number at 20:14. On Monday 09/19/05 I received the shipment at my door in eastern Pennsylvania. Packaging was a USPS Priority envelope within a USPS Priority paperish-plastic (some sort of poly fiber?) envelope. While I would have preferred the durability of a box the items inside were contained in separate bubble packs. Everything arrived intact. I have already used the programmers to update the BIOS on the X2 chips, no problems found and all components from programmers to switches for the chips seem to work. I am waiting for my friends to get me their Xboxes so I can actually do the installs, but from what I can see right now there are no problems with the hardware I bought. I have been very satisfied with the products and service I received and don't see any way that I could have done better for the price.
I understand that everyone has a history, and I was not aware of the feedback here or the posts in the xbox-scene.com webshop rating/opinions forum prior to placing my order. I do not know what goes on behind the web front at themodchip and who may be there that may have caused problems or run scams in the past. What I can say is that my order which went through just a few days ago was fast, accurate, complete and left me feeling comfortable with purchasing from themodchip. I will be checking in with them first when I need any more mod products.
But because of the one bad experience I've had in the mod sales community I will probably still phone first, just to make sure."
This review was modified by Pow on September 20 2005 04:36:38 PM
"Contacted Shipdpt directly on AIM. I put in my order on Wednesday 02/01/06 and had the items in-hand by Friday.
They had all the items I need in one place and at excellent prices. I wouldn't hesitate to shop with them again in the future given the positive experience I had and easy access to everything I needed."
"The seller was very helpful and flexible. They were willing to make payment arrangements when their website was not working properly. I placed my order on Wednesday and received it on Friday (two days)... great turnaround even though it was free shipping."
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posted Feb-23-2005 
This review was modified by 
![Share](javascript:share_rating({"review_body":"AWESOME!!!!!<br><br>Excellent customer service. All of my phone calls were either answered or promptly returned. After placing my order, I was told delivery would be two days and my package arrived at 10:00 the next morning. How do you do it?<br><br>Everything was diligently packaged and in excellent shape. Thank you very much and you will definately have a repeat customer with me. Peace.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/191740#comment191740","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"guitarman10","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered an Xecuter 2.6CE awhile back. Got it in 2 days. I just ordered another one. This time an Xecuter 3 and an Xapter for that 2.6. Both times I\u0027ve talked to RoT in the IRC channel on EFnet, #themodchip.com. He filled my order quickly. Very reliable man. Great services. I recommend.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/214573#comment214573","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"santium","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Xecuter X3 Chip from system-mods.com and when i received the item I was alittle troubled to find no power\/eject adapter cable in the kit. At first I did not see this as a big problem until I called SMT only to find that no one answered and the answering machine system was full. After a few days of trying this I decieded I needed to take a different approach, I sent an email to every one of the different departments regarding this item. This obviously did\u0027nt work either. Eventually I decided to look elsewhere and went to themodchip.com for help. They sent me the item free of charge! I didn\u0027t even buy my mod chip from them. I was very impressed with this and am very happy on how this turned out.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/215449#comment215449","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"driscadam86","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very good experience. Not the quickest shipping department around, but otherwise very satisfied.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/220525#comment220525","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"gentzel","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service, highly recommended, prompt responses to my-email, super fast shipping.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/221320#comment221320","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"imoumni","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order with themodchip.com on Thursday 09\/15\/05. Before doing so I called their phone number (213-291-8140) to confirm I could reach someone and ask a few questions. (Currently in process of filing a fraud claim against another mod retailer, wanted to make sure from the get-go that I could reach someone.) I left a message on their line, I received a call back less than 1\/2 an hour later. I believe the person I spoke with was Sean. On the phone he was professional and courteous, and also let me know that if I submitted my order soon he would be sure to get it shipped out that day. (this was around 20:00 eastern US time.) Their CC processing system seemed a little odd since it uses a 3rd party but on the whole the web store interface was simple to use. My order of two X2.6CE bundles (included programmers and free shipping) came to a very reasonable $58.00. I received my acknowledgement for order #32003 at 20:07, my shipping confirmation and USPS tracking number at 20:14. On Monday 09\/19\/05 I received the shipment at my door in eastern Pennsylvania. Packaging was a USPS Priority envelope within a USPS Priority paperish-plastic (some sort of poly fiber?) envelope. While I would have preferred the durability of a box the items inside were contained in separate bubble packs. Everything arrived intact. I have already used the programmers to update the BIOS on the X2 chips, no problems found and all components from programmers to switches for the chips seem to work. I am waiting for my friends to get me their Xboxes so I can actually do the installs, but from what I can see right now there are no problems with the hardware I bought. I have been very satisfied with the products and service I received and don\u0027t see any way that I could have done better for the price.<br><br>I understand that everyone has a history, and I was not aware of the feedback here or the posts in the xbox-scene.com webshop rating\/opinions forum prior to placing my order. I do not know what goes on behind the web front at themodchip and who may be there that may have caused problems or run scams in the past. What I can say is that my order which went through just a few days ago was fast, accurate, complete and left me feeling comfortable with purchasing from themodchip. I will be checking in with them first when I need any more mod products.<br><br>But because of the one bad experience I\u0027ve had in the mod sales community I will probably still phone first, just to make sure.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/221857#comment221857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"Pow","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Awesome communications - had some issues with my CC goign through and they hooked me up like a pro.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/237049#comment237049","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"derfunkenstein","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Contacted Shipdpt directly on AIM. I put in my order on Wednesday 02\/01\/06 and had the items in-hand by Friday. <br><br>They had all the items I need in one place and at excellent prices. I wouldn\u0027t hesitate to shop with them again in the future given the positive experience I had and easy access to everything I needed.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/243820#comment243820","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"vintagegold","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The seller was very helpful and flexible. They were willing to make payment arrangements when their website was not working properly. I placed my order on Wednesday and received it on Friday (two days)... great turnaround even though it was free shipping.","link":"http:\/\/www.resellerratings.com\/store\/TheModChip\/comment\/260758#comment260758","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheModChip.jpg","store_name":"TheModChip","username":"sjlee","rating":"5"}, "single");){kind=link}
"Awesome Guys. Had my product 3 days after purchase."