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themodchip.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (22)

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Rating 2/10 1/5
modified review posted Apr-05-2005

"Never got my order, they gave me the cold shoulder with the customer support. Doesn't even approach worth it!"

Rating 2/10 1/5
modified review posted Mar-02-2005

"I will NEVER order from them again. I never recieved my product and they did not answer any of my e-mails or phone calls. They also didnt refund me so I had to issue a charge back with my credit card company.
Im not recommending this store to any of my friends.

[Edit] I just got my modchip today from them, after about a month of waiting and IT DID NOT WORK!!
Since people have a hard time contacting them, here is the address that was on the package.
273 S. Rancho Santa Fe Rd #14
San Marcos, CA 92078-2340

... Just another contact method"

modified review This review was modified by unixmad on March 10 2005 08:59:53 AM
Rating 2/10 1/5
modified review posted Apr-21-2005

"Ordered item from these guys and was unable to get anyone on the phone or with email. When I went online with credit card company to dispute charge found a different number and called it first and got a lady that told me they moved and gave me a new number. Left a message and a Darryl called back a few minutes later. Told him I stopped charges on my card and he said he wasn't going to ship then. When I asked about the unanswered phone he said it wasn't working. He said he didn't get any emails, I must have sent 6 at least over two days. The invoice said they were in San Marcos, Ca. The charge card showed a MI phone number. Too fishy for me. If anyone needs a good number 248-941-7363 got a guy named Darryl."

modified review This review was modified by epman on April 21 2005 02:06:38 PM
Rating 2/10 1/5
modified review posted Aug-30-2005

"Complete fraud! No response. Telephone disconnected. I had to file a claim with my credit card company to get my money back."

Rating 2/10 1/5
modified review posted Apr-19-2005

"oh my god this company sucks... i will never ever even consider buying a product even affiliated with this company. they are basically scam artists. i ordered a premoded ps2 on dec 23 2004 and didnt even get a response to my emails or numerous phone calls.so i wrote them and told them that i was going 2 send in the paper work for my credit card used and say it was a fraud ( date was around early march). then they all of a sudden, wanted 2 send my a ps2. when i got it it didnt work nor was it what i had ordered. it was an inferior modchip and was priced way less.and so i sent it back. they didnt respond after they said "send it back and u will recive a full refund" for a whole month. so i just called my credit card company and then told them it was a fraud and they got my money back ... boy was that a big headache!!!! never again will i ever buy from them...and thank you visa with fraud protection.

i will never recomend this company to others and the shipping and customer service is non existant.
took me about 3 months 2 get the wrong product and had 2 file fraud on them....


one word........FRAUD!!!"

modified review This review was modified by agent22 on April 19 2005 05:41:52 PM
Rating 2/10 1/5
modified review posted Apr-10-2005

"I placed an order for a premod March 2nd. To this date I never recieved it from them and my credit card company will not let me issue a charge back since it has been over 30 days. I tried contacting TheModChip by phone, e-mail, and even sent them a letter to the address unixmad provided.

The only thing I can do is report them to the authorities and the BBB."

Rating 2/10 1/5
modified review posted Dec-26-2006

"Over a month has gone by, no package, just "lines" like its on its way or "ships this week", These guys are crooks. Just got an email today 12/26/2006 sayin my "package was shipped to someone else". TERRIBLE service would never buy from them again, 3 xmas presents orderd 1 month before but never showed."

Rating 10/10 5/5
modified review posted Sep-15-2005

"great service, highly recommended, prompt responses to my-email, super fast shipping."

Rating 10/10 5/5
modified review posted Aug-24-2006

"I bought a x3 ir mod from this place. I aked a couple questions before I bough the item and they responded quickly on aim. They shipped my iyem out next day and it arrived 2 days later. When I got it, it had came with a few goodies like extra parts and even another modchip. I would definitely buy from them gain. "

Rating 10/10 5/5
modified review posted Feb-22-2005

"Awesome Guys. Had my product 3 days after purchase."

 
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