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Store Rating and Reviews TheHardwareCity.com

Homepage: http://www.TheHardwareCity.com Shop Now at TheHardwareCity.com
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 1
Lifetime Reviews: 16

   


Lifetime Rating: 9.38 / 10
All Stores Avg.: 8.13
7.50 Pricing of Products and Services
7.50 Likelihood of Future Purchases
10.00 Shipping and Packaging
7.50 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
Which companies are Merchant Members?
Show Reviews Read all 16 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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Active Discussions
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Buymoreshopping... Wigix.com (3)
I want your old/new unused pc parts! (6)
:mad: Spam At-hon (3)
Fall-Winter Cleaning Sale (1)

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 TheHardwareCity.com Customer Reviews
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Reviews 1 - 15 of 17
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Very Satisfied
Reviewer: crayzieap
Click Here to See the Profile for crayzieap

10/28/09 10:16 AM
Item was received as stated. Great customer service. Overall great experience. Also a great bargain with the addition of "Cashback"! Highly recommended.

Very Satisfied
Reviewer: orange7007
Click Here to See the Profile for orange7007

5/20/09 8:02 PM
Got my order in perfect condition, shipping is faster than I expected and customer service is really great! Not to mention the lowest prices in the entire country, even lower than home depot. Thanks!!!

Very Satisfied
Reviewer: imtori
Click Here to See the Profile for imtori

4/8/09 2:39 PM
My order was shipped fast and the price was great! Thanks thehardwarecity.com!

Very Satisfied
Reviewer: air1bird
Click Here to See the Profile for air1bird

3/20/09 6:57 AM
The Hardware City had exactly what I was looking for at a great price. The only phone call I had to make was to request UPS shipping (not fond of FedEx). They complied with my request without hesitation and I received my order safe and fast with UPS.

Very Dissatisfied
Reviewer: netweight
Click Here to See the Profile for netweight

3/3/09 12:13 PM
My order was filled and shipped quickly. When I recieved my shipment it was not what I ordered. Called Hardware City and we discovered that it was not their fault, but the distributors that made the part. They showed the part we needed, but had an incorrect item number with it. Resulting in us getting the incorrect part. Hardware City went as far as finding me the correct part number that I needed and refunded the amount I paid for the wrong part with efficiency and courtesy. Thank you Hardware City. I would recomend Hardware City and also shop with them again when needing any parts.

Very Satisfied
Reviewer: csea
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9/12/08 7:15 PM
Excellent customer service. I was having trouble initially getting a credit card to go through and left EMAIl. They called me back right away and got the order going. When I had a damaged item they gave me a credit quickly and without a hassle. Good job!

Very Satisfied
Reviewer: atorelli
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9/8/08 2:21 PM
I thought I was going to have to go back to Ikea just for a light bulb but www.thehardwarecity.com saved me. Art T.

Very Satisfied
Reviewer: aust598
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8/26/08 3:58 PM
TheHardwareCity.com was very kind and also helpful. They have excellent customer service and I recommend this site for everyone.

Very Satisfied
Reviewer: rajiv_tiwary
Click Here to See the Profile for rajiv_tiwary

7/11/08 1:43 PM
The website(TheHardwareCity.com) is pretty easy to navigate and great deals.  
Everything goes well with the purchase & delivery. I am highly recomanding this site.

This review was modified by its author, rajiv_tiwary, on 8/4/08 2:43 PM.

Very Satisfied
Reviewer: johnhf
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6/4/08 8:14 AM
Original shipment was damaged by the carrier, FedEx.  
 
A simple call to TheHardwareCity resulted in a replacement being shipped the next day. Superb service!

Very Satisfied
Reviewer: GWPUMPS
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5/13/08 5:59 PM
Best prices. Rapid shipping. Most pleasant service. Would purchase from them again.  
 

Very Satisfied
Reviewer: garygard01
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5/10/08 3:19 AM
Outstanding! What can be better about a company? Great prices, excellent selection of good quality of products, and exceptional service. I have personally never been more satisfied with an on line company ever! Actually thinking about it, of any company dot com or not! I write as a affirmation due to a problem with the shipping of my recent order. I called and spoke with a customer service person . (Yes I wrote a real person) They not only handled it with complete satisfaction but made a follow up call to my cell phone confirming that the damaged item was being shipped out the same day!  
 
I am happy to report that everything came in perfect condition and working order. I will without question use Hardware City.com over and over again knowing full well that it will be easy and simple to order AND that service will never be a problem.  
 
More importantly I will recommend this company to everyone I know who can use their products and service. This is the way to do business! Thanks  
 
Gary Gardner  
Attleboro, Ma.  

This review was modified by its author, garygard01, on 5/15/08 9:53 AM.

Very Satisfied
Reviewer: dbailey119
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5/9/08 5:05 PM
We are so lucky to have found TheHardwareCity.com site. Our Electrical Business is saving a lot of money with their low prices and fast shipping.  
We Thank!!!!!! Thehardwarecity.com  
Darlene Bailey  
Bailey Electric

Very Satisfied
Reviewer: Derek77
Click Here to See the Profile for Derek77

3/27/08 11:40 AM
Super fast Shipping! Items were just as described. What a hassle-free experience. I will be buying more from The Hardware City soon!  
 
Thanks again!

This review was modified by its author, Derek77, on 4/2/08 1:05 PM.

Very Satisfied
Reviewer: JenKM1216
Click Here to See the Profile for JenKM1216

2/19/08 3:23 PM
I found what I was looking for for a much, much cheaper price than everywhere else. The order was shipped today, the 19th, only one day after my order was placed. I received an email verifying the FedEx tracking number. I'm very pleased with the price and the quick shipping. I'm looking forward to receiving my item and doing business with The Hardware City in the future.

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