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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@thedigitaloasis.com
    • Phone: 888-871-3938
    • Customer Support: 888-871-3938
    • Business Hours: 9AM-7PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.33/10 9.33/10
    Chance of future purchase: Rating 8.00/10 8.00/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 6.00/10 6.00/10

205 Customer Reviews

Rating 10/10
5/5
modified review posted

"This is the third time I have purchased from TheDigitalOasis, and I keep coming back because of the very competitive prices, and excellent customer service. "


Rating 10/10
5/5
modified review posted

"I was so impressed with my online experience with the Digital Oasis! Personal service, fast, and exactly what was promised! Absolutely AWESOME"


Rating 10/10
5/5
modified review posted

"Excellent seller, great service, fast shipping, item arrived just as described!"


Rating 10/10
5/5
modified review posted

"Great price and good product"


Rating 10/10
5/5
modified review posted

"They had the best price on the internet. I placed my order on a Tuesday while on vacation, and the package arrived at my door when I got home Friday. Excellent."


Rating 2/10
1/5
modified review posted

"Purchased a Lowrance Elite 4 from them. Horrible customer service. Snotty attitude basically. Listed item as shipped from Florida but mine was shipped from NJ. Refused to return calls or emails until I filed a complaint with the retail site. Response was simply that they did nothing wrong, they shipped within estimated delivery dates. I was also told they have no control of which warehouse the item is shipped from, and that normally it ships from Florida. There was no intelligent comment as to why it's listed as ships from Florida. Took 2 weeks to authorize return. I received the item 3 days later than it should have, had it been shipped from Florida as described. I ended up keeping the item, then found it was defective. They told me to call the mfg. Mfg said it should be a no questions asked return since it was less than 30 days from purchase. They refused to honor the mfg exchange policy. I was told if I returned it to them, they would simply mail it back to the mfg and turn around could be up to 4 weeks, and that I should return it directly to the mfg myself.

I explained this whole story to the mfg and they gave me a new item, cross shipped, and upgraded the item for free.
"


Rating 10/10
5/5
modified review posted

"Great prices, fast shipping, will buy from this company as much as I can!"


Rating 2/10
1/5
modified review posted

"I placed an order 15 days ago and was informed that the items shipped the following day yet they never did. The service department kept telling me that it would ship any moment but it never did. They promised to investigate and then never responded. What a disappointing experience. Now I need to start all over again claiming a refund and searching for the items elsewhere. Rather go buy from someone else and save yourself the hassle."


Rating 2/10
1/5
modified review posted

"Horrible customer support, verification trough an open email with your credit card and ID..
Very unclear procedure, last time I tried to buy something from this guys..
Customer support seems like have a bad day, almost impossible to understand what tried to tell me...
I ended cancelling order and lost VERY valuable time in a huge project
VERY bad experience, spend money any where else...
"

modified review Rep reply posted Aug-22-2014

thedigitaloasis, TheDigitalOasis rep has responded

“Marine Electronic is a fake name and customer wanted me to ship to address other than billing address of a credit card. Customer was using a skype number to communicate. Got very offensive when we tried to prove that he was the actual credit card owner. This is the classic case of fraudulent credit card use. and for all of you credit card thieves out there we will catch you and prosecute you!”


Rating 10/10
5/5
modified review posted

"I was pleasantly surprised when I received a call inquiring about the purchase and being notified by email once shipment was made.
Great job and I am a satisfied return customer.
"


Rating 10/10
5/5
modified review posted

"Fast,friendly service. when contacted with a question they responded quickly with the answer I needed."


Rating 10/10
5/5
modified review posted

"Great Company, excellent transaction!"


Rating 10/10
5/5
modified review posted

"I was comparative price shopping on the internet and found TheDigitalOasis.com. They were by far the cheapest & the fastest on getting the product to me. I knew nothing about their company before this purchase. I will buy from them again."


Rating 10/10
5/5
modified review posted

"I love The Digital Oasis! They have been more perfect each order! I have been completely satisfied! "


Rating 10/10
5/5
modified review posted

"I bought an item that was on a huge sale. Before making purchase I wanted to speak to a live customer rep. I called on Monday morning. Little did I know at the time the sale ended on Sunday. No problem. TDO.com honored sale price and sent package out. I saved $600 buying from them. Thanks TDO.com!!"


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TheDigitalOasis is a merchant member
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