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"Very good communication, and great pricing. I paid, I think 75 cents extra for expedited shipping of something, that went on backorder due to a misship by their supplier. They notified me of it, and said when it should ship. It shipped on the data specified. I realized I had paid a tiny bit more for expedited shipping (actually I think it is just front of the line access so to speak) and asked if they could refund the extra payment. They replied quickly and said they could not since there margins were so slim, and mine was still shipped out "front of the line" and I completely understood. I said "hey it doesn't hurt to ask" and they agreed. Very nice in emails, like emailing a person and not a big company. I would recommend them"
"I am very happy with the service I got from TheCellGuru the prices are great. I was in the area and I asked if I could purchase in person and kind lady was eager to help me. The product was not available for my phone but she said it will only take a day or two to get it in. I ordered it online and I received the case in a few days. Thanks for all your help. "
"As with most aftermarket websites, I was slightly skeptic when shopping on thecellguru.com. Sometimes it's easy to trust websites without really knowing if they are authentic. But I went ahead and tried them out, to purchase an otter box for my new smart phone. The price was great. The communication was great- I never had to contact them, I was sent emails with order status and shipping status updates. Shipping was fast and efficient, and the box arrived in perfect condition. I will definitely buy from them again!"
"TheCellGuru.com was great. Great price. Shipping took awhile, but I picked the slowest (and cheapest) method so I knew it would. Cell phone case was exactly what I wanted and came exactly as advertised. Thanks!"
"Thorough research for a product/price led me to TheCellGuru.com. Buyer reviews convinced me to buy from them and I wasn't disappointed. Easy webpage navigation, easy ordering AND communication (I changed my order within minutes upon discovering I had more options, and they fixed it quickly!). Great after sale accountability, with updated shipping/tracking info gave me confidence I'd have a good experience. And I have.
I will think of them first for my future cellphone needs."
This review was modified by BeaconHill on January 12 2013 09:47:41 AM
"Processing time was SO fast. I received my delivery confirmation number less than one hour after I ordered the item! I used the lowest cost shipping option and delivery time was still satisfactory. This merchant had the lowest price for a case for my Stratosphere 2 - it was hard to find any cases for this phone at the time since it had just been released."
"Looks great until they send you the wrong product and don't want to return it and send the correct one. Prices are much cheaper for the same items on Amazon.com."
"I was having a difficult time finding a cell phone belt clip that was priced reasonably. I found what I was looking for at "TheCellGuru.com". Never having used them before I just crossed my fingers, hoped for the best and placed the order. Got lucky on this one, great response time, great service and a great product at a small percentage of ATT price. There guys are now on my favorites for future needs, I couldn't have been more pleased with the whole transaction.
"Very good communication, and great pricing. I paid, I think 75 cents extra for expedited shipping of something, that went on backorder due to a misship by their supplier. They notified me of it, and said when it should ship. It shipped on the data specified. I realized I had paid a tiny bit more for expedited shipping (actually I think it is just front of the line access so to speak) and asked if they could refund the extra payment. They replied quickly and said they could not since there margins were so slim, and mine was still shipped out "front of the line" and I completely understood. I said "hey it doesn't hurt to ask" and they agreed. Very nice in emails, like emailing a person and not a big company. I would recommend them"